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Notes on contributors | p. ix |
List of abbreviations | p. xi |
Introduction: Managed care and modernization | p. 1 |
Contexts | p. 5 |
Managed care at the crossroads | p. 7 |
Managed care: an American practitioner's perspective | p. 27 |
The NHS modernization agenda | p. 45 |
Managed care in practice | p. 67 |
The new primary care is managed care | p. 69 |
Evidence-based medicine in practice | p. 88 |
Utilization management in primary and community care | p. 110 |
Utilization management in acute in-patient care | p. 124 |
Case management of 'at-risk' older people | p. 140 |
Managed care and mental health | p. 155 |
Developing the managed care agenda | p. 175 |
Benchmarking in healthcare performance management | p. 177 |
Modernizing the healthcare workforce | p. 200 |
The consumer - last but not least | p. 215 |
Index | p. 226 |
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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.