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9781260011838

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

by ;
  • ISBN13:

    9781260011838

  • ISBN10:

    1260011836

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2017-05-23
  • Publisher: McGraw Hill

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Supplemental Materials

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Table of Contents

Acknowledgments

Chapter 1: The 100-Year Brand

Chapter 2: Preserving a Patient-First Legacy

Chapter 3: Practicing Team Medicine

Chapter 4: Practicing Destination Medicine

Chapter 5: Partnering for Leadership

Chapter 6: Hiring for Values-and Talent

Chapter 7: Orchestrating the Clues of Quality

Chapter 8: Creating, Extending, and Protecting the Brand

Chapter 9: Investing in Tomorrow's Organization

Chapter 10: Realizing Human Potential

Index

 

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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