9781260011838

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

by ;
  • ISBN13:

    9781260011838

  • ISBN10:

    1260011836

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2017-05-23
  • Publisher: McGraw-Hill Education
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Supplemental Materials

What is included with this book?

Table of Contents

Acknowledgments

Chapter 1: The 100-Year Brand

Chapter 2: Preserving a Patient-First Legacy

Chapter 3: Practicing Team Medicine

Chapter 4: Practicing Destination Medicine

Chapter 5: Partnering for Leadership

Chapter 6: Hiring for Values-and Talent

Chapter 7: Orchestrating the Clues of Quality

Chapter 8: Creating, Extending, and Protecting the Brand

Chapter 9: Investing in Tomorrow's Organization

Chapter 10: Realizing Human Potential

Index

 

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