Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Notes on the contributors | p. vii |
Foreword | p. xi |
Preface | p. xv |
Acknowledgments | p. xvii |
Addressing management mistakes in healthcare | |
Acknowledging and examining management mistakes | p. 3 |
The context of managerial mistakes | p. 28 |
Identifying, classifying, and disclosing mistakes | p. 40 |
What medical errors can tell us about management mistakes | p. 74 |
Correcting and preventing management mistakes | p. 84 |
A question of accountability | p. 103 |
Case studies of mistakes in healthcare management | |
Medical errors: Paradise Hills Medical Center Commentary | p. 119 |
Nursing shortage: Metropolitan Community Hospital Commentary | p. 135 |
Information technology setback: Heartland Healthcare System Commentary | p. 155 |
Inept strategic planning: Southwestern Regional Healthcare System Commentary | p. 165 |
Public relations fiasco, George C. Fremont Community Hospital Commentary | p. 173 |
Ineffectual governance: Pleasant Valley Regional Health System Commentary | p. 180 |
Failed hospital merger: Richland River Valley Healthcare System Commentary | p. 201 |
UK review of selected cases | p. 215 |
Lessons learned: insights and admonitions | p. 225 |
Suggested further reading | p. 240 |
Index | p. 242 |
Table of Contents provided by Rittenhouse. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.