Managing Behavior in Organizations

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  • Edition: 5th
  • Format: Paperback
  • Copyright: 2010-01-01
  • Publisher: Prentice Hall
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Managing Behavior in Organizations provides a brief tour of the scientific and practical highlights of organizational behavior (OB).

The Field of Organizational Behavior; Organizational Justice, Ethics, and Corporate Social Responsibility; Psychological Processes in Organizations: Personality, Perception, and Learning; Coping with Organizational Life: Emotions and Stress; Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment; What Motivates People to Work?; Interpersonal Behavior in the Workplace; Organizational Communication; Group Processes and Work Teams; Making Decisions in Organizations; The Quest for Leadership; Culture, Creativity, and Innovation; Designing Effective Organizations; Managing Organizational Change: Strategic Planning and Organizational Development

MARKET: For readers who have no special background or training in the social sciences to use as a stand-alone guide to the essentials of OB.

In just 14 chapters, Jerald Greenberg offers up-to-date coverage of the major organizational behavior topics!

This new edition of Managing Behavior in Organizations helps students understand organizational behavior, its current theories and their value to modern organizational practice.

Look for these features in the new edition:

-"Making the Case for..." are brief opening cases in each chapter that illustrate the importance of the particular topic in an organization.

-Two new chapters including Chapter 3-"Personality, Feelings, and Stress" and Chapter 6-"Interpersonal Behavior in the Workplace"

-"Winning Practices"is a box included in each chapter that describes how organizational behavior principles were applied in a way that helped an organization improve.

-End of chapter elements including self-assessment exercises, group exercises, and "You Be the Consultant" mini cases.

Table of Contents

Prefacep. xiii
Introductionp. 1
The Field of Organizational Behaviorp. 1
What Is Organizational Behavior and Why Does it Matter?p. 3
What Are the Field's Fundamental Assumptions?p. 9
OB Then and Now: A Capsule History of the Fieldp. 23
Organizational Justice, Ethics, and Corporate Social Responsibilityp. 33
Organizational Justice: Fairness Mattersp. 35
Ethical Behavior in Organizationsp. 44
Beyond Ethics: Corporate Social Responsibilityp. 57
Individual Behaviorp. 65
Psychological Processes in Organizations: Personality, Perception, and Learningp. 65
Personality: The Unique Differences Between Usp. 68
Social Perception: Understanding and Judging Othersp. 79
Learning: Adapting to the World of Workp. 87
Applications of Learning in Organizationsp. 91
Coping with Organizational Life: Emotions and Stressp. 100
Understanding Emotions and Moodp. 102
The Role of Emotions and Mood in Organizationsp. 106
Managing Emotions in Organizationsp. 109
The Basic Nature of Stressp. 114
Major Causes of Stress in the Workplacep. 120
Major Effects of Organizational Stressp. 124
Reducing Stress: What Can Be Done?p. 126
Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitmentp. 133
Prejudice: Negative Attitudes Toward Othersp. 135
Strategies for Overcoming Workplace Prejudice: Managing a Diverse Workforcep. 140
Theories of Job Satisfaction: Attitudes Toward Jobsp. 144
Consequences of Job Dissatisfaction-and Ways to Avoid Themp. 147
Organizational Commitment: Attitudes Toward Companiesp. 153
What Motivates People to Work?p. 160
The Basic Nature of Motivationp. 162
Motivating by Meeting Basic Human Needsp. 162
Motivating by Being Equitablep. 166
Expectancy Theory: Believing You Can Get What You Wantp. 171
Goal Setting: Taking Aim at Performance Targetsp. 176
Designing Jobs That Motivatep. 182
Group Behaviorp. 191
Interpersonal Behavior in the Workplacep. 191
The Dynamics of Interpersonal Relationshipsp. 193
Prosocial Behavior: Helping Othersp. 198
Cooperation: Providing Mutual Assistancep. 201
Competition: The Opposite of Cooperationp. 203
Conflict: The Inevitable Result of Incompatible Interestsp. 204
Deviant Organizational Behaviorp. 211
Organizational Communicationp. 221
The Communication Processp. 223
Communicating With and Without Words: Verbal and Nonverbal Communicationp. 230
Improving Your Communication Skillsp. 235
Group Processes and Work Teamsp. 250
What Is a Group?p. 252
The Basic Building Blocks of Group Dynamicsp. 253
Individual Performance in Groupsp. 256
Teams: Empowered Work Groupsp. 261
Effective Team Performancep. 268
How to Develop Successful Teamsp. 271
Making Individual and Group Decisions in Organizationsp. 280
The Fundamental Nature of Decision Makingp. 282
Varieties of Organizational Decisionsp. 285
How Are Individual Decisions Made?p. 288
The Imperfect Nature of Human Decisionsp. 291
Group Decisions: Do Too Many Cooks Spoil the Broth?p. 297
Structural Approaches for Improving Group Decisionsp. 301
Computer-Based Approaches to Promoting Effective Decisionsp. 304
The Quest for Leadershipp. 309
What Is Leadership? Some Fundamental Issuesp. 311
The Trait Approach: Are Some People "Born Leaders"?p. 313
The Behavior Approach: What Do Leaders Do?p. 319
Contingency Theories of Leader Effectivenessp. 322
Emerging Trends and Challenges in Leadership Practicep. 329
Leadership Development: Bringing Out the Leader Within Youp. 333
Organizational Processesp. 339
Culture, Creativity, and Innovationp. 339
Organizational Culture: Its Basic Naturep. 341
The Formation and Maintenance of Organizational Culturep. 344
Organizational Culture: Its Effects and Capacity to Changep. 347
Creativity in Individuals and Teamsp. 352
Promoting Creativity in Organizationsp. 355
The Process of Innovationp. 360
Designing Effective Organizationsp. 369
Structural Dimensions of Organizationsp. 371
Departmentalization: Ways of Structuring Organizationsp. 376
Traditional Organizational Designsp. 381
Emerging Organizational Designsp. 386
Interorganizational Designs: Going Beyond the Single Organizationp. 391
Managing Organizational Change: Strategic Planning and Organizational Developmentp. 398
Today's First Rule of Business: Change or Disappear!p. 400
External Forces for Organizational Changep. 401
Planning Strategic Changep. 405
Readiness for Change: Accepting and Resisting Organizational Changep. 410
Organizational Development Interventions: Implementing Planned Changep. 417
Key Questions About Organizational Developmentp. 422
Notesp. 427
Company Indexp. 461
Name Indexp. 465
Subject Indexp. 467
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