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Alison Green writes a weekly column on career and management for the Money section of U.S. News & World Report's website. She is also the founder of the popular Ask a Manager website and blog. Alison was the communications and publications director for two grassroots advocacy organizations and spent six years as a staff writer and campaign coordinator for People for the Ethical Treatment of Animals (PETA). Her writings have been published in The Washington Post, The New York Times, and more than 250 other newspapers.
The Management Center Founded in 2006, The Management Center works with nonprofit senior managers and staff, delivering intensive one-on-one coaching and training in the fundamentals of effective management. The Management Center has worked with more than 50 organizations, including the NAACP, Center for Community Change, Democracia USA, Media Matters for America, and the New Organizing Institute.
List of Tools | p. v |
The Job of a Manager | p. 1 |
Managing the Work | |
Managing Specific Tasks: Basic Delegation | p. 9 |
Managing Broad Responsibilities: Roles and Goals | p. 33 |
Managing the "In-Between": Building a Culture of Excellence | p. 59 |
Managing the Day-To-Day Work of Your Team: Structures to Bring it All Together | p. 67 |
Managing the People | |
Hiring Superstars | p. 81 |
Developing People | p. 121 |
Retaining Your Best | p. 147 |
Addressing Performance Problems and Letting People Go | p. 155 |
Managing Yourself | |
Exercising Authority without Being a Wimp or a Tyrant | p. 187 |
Managing Your Time and Staying Organized | p. 195 |
Managing Up | p. 215 |
Conclusion: Personal Qualities of a Great Manager | p. 225 |
Appendix: Getting Started | p. 227 |
Acknowledgments | p. 229 |
About the Authors | p. 231 |
A Note to Readers | p. 232 |
About The Management Center | p. 233 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.