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9780687088980

Managing the Congregation

by
  • ISBN13:

    9780687088980

  • ISBN10:

    0687088984

  • Format: Paperback
  • Copyright: 1996-03-01
  • Publisher: Lightning Source Inc

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Summary

Managing the Congregation is the third volume of a trilogy for church leaders. This volume focuses on the relationships, structures, and processes common to the religious congregation. The emphasis is on transforming people through the identification and maximization of effective processes within. Book jacket.

Author Biography

Norman Shawchuck is a consultant with more than two dozen denominations and other church organizations, and has trained U.S. Navy and Marine military chaplains. He previously pastored United Methodist and Assembly of God churches in North Dakota, Illinois, and Indiana. His Ph.D. in systems theory is from Northwestern University Roger Heuser is Professor of Church Leadership Studies at Southern California College in Costa Mesa. He previously pastored Assembly of God churches in Illinois. His Ph.D. in management is from New York University

Table of Contents

Acknowledgmentsp. 13
Prefacep. 14
The Manager
Introduction to Part Onep. 15
The Manager as Stewardp. 17
Disciplining Oneself to Function Effectivelyp. 17
The Dysfunctional Managerp. 18
The Malfunctional Managerp. 18
The Nonfunctional Managerp. 19
The Minister as Stewardp. 21
Jesus Depends upon the Churchp. 21
Raising Lazarus from the Deadp. 22
Partnering with Christp. 24
The Manager as a Person Before Godp. 26
The Elements of the Manager's Spiritualityp. 27
The Spirituality of the Apostolic Church: Downward Mobilityp. 28
The Spirituality of Christendom: Upward Mobilityp. 28
The Temptations of Upward Mobilityp. 29
Essential Spiritual Disciplines for the Religious Managerp. 31
Means of Gracep. 31
Living in a Covenant Communityp. 33
Keeping a Spiritual Journal and Management Journalp. 34
Listening to the Blessed Impulsep. 36
What Spirit Does the Manager Project upon the Congregation?p. 39
What the Manager Manages: A Systems Approach to Managementp. 43
The Manager's Instrument Panel: A Systems Approachp. 45
Environmentp. 47
Inputs into the Congregationp. 47
Boundary Region of the Congregationp. 48
The Transforming Systemp. 49
Congregation's Missionp. 49
Congregation's Vision and Spiritp. 49
Organizational Designp. 50
Congregation's Relationshipsp. 51
Output Systemp. 51
Feedback Loopp. 52
Merging Divine and Human Effortsp. 53
The Congregation and Its Environment
Introduction to Part Twop. 56
The Congregation's Environment: Inputs, Boundaries, and Outputsp. 58
Environmental Changes: Threats or Opportunitiesp. 59
The Church's View of Its Environmentp. 60
The Apostolic Churchp. 61
The Sect-Type Congregationp. 62
The Church in Christendomp. 62
Exchange Relationships of the Congregation with Its Environmentp. 63
Inputs from the Congregation's Environmentp. 65
The Congregation's Boundariesp. 66
Physical Boundariesp. 67
Sentient Boundariesp. 67
The Boundary Regions of the Mindp. 68
The Ghosts of Experiences Pastp. 70
The Boundary Region in Your Mindp. 72
The Congregation's Outputsp. 72
The Gap Between Desired Outputs and Actual Outputsp. 73
The Congregation's Missionp. 76
Mission and the Church's Environmentp. 80
Discerning the Congregation's Missionp. 81
The Timeless and the Timely Aspects of Missionp. 82
Large Environmental Shiftsp. 84
Responding to the Human Conditionp. 87
Becoming Clear about the Congregation's Missionp. 89
The Three Questions of Missional Clarityp. 89
Who are we?p. 90
What is our business?p. 92
How do we get it done?p. 94
The Congregation's Energy Source
Introduction to Part Threep. 98
The Congregation's Visionp. 101
The Difference Between Vision and Missionp. 101
How Vision May Come to a Congregationp. 103
Vision As a Result of Divine Encounterp. 103
A Divine Impulse, or a Blessed Hunchp. 104
Seeing Through a Needp. 105
Vision as a Cloud 9 Experiencep. 106
The Hopes and Dreams of the Membersp. 107
Vision in Its Simplest Formp. 108
Just Make One Upp. 109
Practice Foresightp. 109
Characteristics of Visionp. 110
Blockages to Visionp. 111
Announcing a Periodic Themep. 111
"God Told Me" Languagep. 112
Robert's Rules of Orderp. 114
How Do You Know if You Need a New Vision?p. 116
The Spirit of the Congregationp. 120
The Congregation's Common Spirit and Its Spiritualityp. 122
The Spirit of the Apostolic Churchp. 122
The Spirit of the Roman Church in the 12th-16th Centuriesp. 124
The Spirit of the Pastor Projected upon the Congregationp. 125
Practical Conditions for Tending the Common Spirit of the Congregationp. 126
Silence and Stillnessp. 127
Timingp. 128
The Discerning Heartp. 132
Designing The Congregation As System
Introduction to Part Fourp. 136
The Basic Components of Organization Design: Structures and Belief Systemsp. 140
The Organization's Design: Structures and Belief Systemsp. 141
Grouping Task, Structure, and Belief Systemsp. 142
The Structure After Changep. 147
Organizational Alignmentp. 148
Organization Designs Channel or Block the Energy Flowp. 150
The Path of Least Resistancep. 155
The Influence of Habitsp. 157
Changing Energy Flow in the Congregationp. 158
Enhancing Energy Flow in the Congregationp. 159
The Essence of the Congregation's Designp. 163
Bureaucracy and Paternalism: Vestiges of a Dying Orderp. 164
Bureaucracyp. 165
The Structure of Bureaucracyp. 166
The Loss of Trust in Bureaucratic Systemsp. 168
Changes Affecting All Peoplep. 169
The Belief System of Bureaucracy: Paternalismp. 171
The Persuasiveness of Bureaucracy and Paternalismp. 172
Bureaucracy, Paternalism, and American Religious Institutionsp. 173
The Denomination's Role as Regulatory Agency: An Example of Worn-Out Wineskinsp. 178
Partnership: A New Era in Organization Designp. 182
The Demise of Christendom and the Search for a New Organization Paradigmp. 183
The Hallmarks of Partnershipp. 184
Absolute Honestyp. 184
Straight Talkp. 185
The Right to Say Nop. 185
Joint Accountabilityp. 186
No Promises of Securityp. 186
The Elimination of Status Symbols and Perksp. 187
The Exchange of Purposep. 187
The Essential Prerequisite for Partnershipp. 188
Selecting the Right Peoplep. 188
The Major Impediments to Finding the Right People for Partnershipp. 189
The Nominating Processp. 189
Asking Volunteers to Name the Job They Want in the Churchp. 190
Supervision and Assessment in Partnership Structuresp. 190
Partnership in Actionp. 192
Current Examples of Partnershipp. 192
Steps Toward Partnershipp. 196
Operating Principles for Partnershipp. 202
The Congregation's Relationships
Introduction to Part Fivep. 205
The Congregation's Working Relationshipsp. 207
The Effects of Mission and Organizational Design upon Relationships Within the Congregationp. 208
The Historical Development of Relational Belief Systemsp. 209
Relational Belief Systems Definedp. 210
Theory Xp. 210
Human Relationsp. 211
Theory Yp. 212
Stages of Community Developmentp. 214
Pseudocommunityp. 214
Chaosp. 214
Emptinessp. 215
Communityp. 216
Relationships in the Congregationp. 220
Intimacy in Relationshipsp. 220
The Sacrament of Human Relationshipsp. 221
Behaviors that Limit the Sacrament of Communityp. 222
Behaviors that Contribute to the Sacrament of Communityp. 223
Relationships Lived Out in Covenant Communitiesp. 226
Jesus' Model for Establishing a Healthy Relationshipp. 226
The Use of Power in Ministry and Managementp. 231
Power: The Currency of Managementp. 233
Aversion to the Use of Powerp. 234
Four Types of Power and Their Resultsp. 235
The Source of the Manager's Powerp. 238
God is the Source of All Powerp. 238
The Power of Your Personal Examplep. 239
The Temptations That Come with Powerp. 241
Conflict Managementp. 245
Church Conflict, All Too Familiarp. 246
Major Sources of Conflict in the Churchp. 250
Conflicts Arising from Faith Commitmentsp. 251
Ineffective Organizational Structures or Ministriesp. 253
Intercultural Differencesp. 254
Solving Problems and Managing Conflicts Across Culturesp. 254
Three Dimensions of Conflictp. 257
Conflict over Values and Traditionsp. 258
Conflict over Purpose and Goalsp. 258
Conflict over Methodsp. 258
Levels of Conflictp. 260
Intervening into Conflictp. 261
Assumptions in Intervention Workp. 261
Various Intervention Modelsp. 263
Intervention Designs for Groups and/or Organizationsp. 264
The Pain of Forgivingp. 267
Family Systems Theory Applied to Religious Organizationsp. 271
Dysfunctional Congregationsp. 272
Family Systems Theoryp. 275
Anxietyp. 279
Boundariesp. 281
Boundaries and Overfunctioningp. 284
Emotionsp. 285
Trianglingp. 288
Symptom Bearerp. 291
Homeostasisp. 291
Changes That Affect Homeostasisp. 293
Series Relationships Versus Parallel Relationshipsp. 294
Series Relationshipsp. 294
Parallel Relationshipsp. 296
Intervening in Dysfunctional Systems: A Family Systems Approachp. 300
How Organizations Become Dysfunctionalp. 300
Compulsive/Addictive Behaviors and Co-dependencyp. 300
Levels of Addiction in the Churchp. 303
The Twelve-Step Recovery Programp. 307
Rules for Working in a Dysfunctional Organizationp. 309
The Learning Congregation
Introduction to Part Sixp. 314
The Learning Congregation: Feedback, Reinforcing, Balancing, and Limits to Growthp. 316
Learning Organizationsp. 316
The Feedback Loopp. 318
Reinforcing Feedbackp. 323
Reinforcing Positive Behaviors and Resultsp. 324
Reinforcing Negative Behavior and Resultsp. 326
Balancing Feedbackp. 327
Homeostasisp. 327
A Serendipitous Reinforcing Cyclep. 332
Limits to Growthp. 334
Shifting the Burdenp. 337
Quality and Continuous Improvement: The Ultimate Test of Managementp. 341
W. Edwards Deming and Quality Go to Japanp. 342
The Churches and Qualityp. 343
Clergy Training Institutions and Qualityp. 346
The Three Keys to Quality and Kaizenp. 348
Looking for Quality Closer to Homep. 352
Growth and Quality in the Younger Denominationsp. 353
Postludep. 357
Notesp. 359
Table of Contents provided by Syndetics. All Rights Reserved.

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