Managing Local Government Services: A Practical Guide

by Stenberg, Carl W.; Austin, Susan Lipman

• ISBN13: 9780873267090
• ISBN10: 0873267095
• Edition: 1st
• Format: Paperback
• Copyright: 2007-01-01
• Publisher: Intl City County Management Assn

Summary

Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management. Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.

Table of Contents

Foreword	p. ix
Preface	p. xi
Meeting the Challenge of Change	p. 1
The Legal Foundations of Local Government	p. 29
The Clerk	p. 49
Budgeting and Financial Management	p. 67
Human Resource Management	p. 95
Planning	p. 129
Economic Development	p. 157
Community Development and Affordable Housing	p. 181
Public Works	p. 201
Public Parks and Recreation	p. 235
Health and Human Services	p. 253
Emergency Management	p. 285
Police Services	p. 313
Fire and Other Emergency Services	p. 341
Service Delivery Alternatives	p. 369
A Manager's Toolbox	p. 391
For Further Reference	p. 413
About the Authors	p. 431
Index	p. 437
Supplementary Material Online	p. 455
Sidebars and figures highlighting local governments
Meeting the Challenge of Change
Volunteers teach community preparedness in Westminster, Colorado	p. 4
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