Managing the Telecommuting Employee : Set Goals, Monitor Progress, and Maximize Profit and Productivity

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  • Format: Paperback
  • Copyright: 2009-11-18
  • Publisher: Adams Media Corp
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Sure, telecommuting is a great way to attract good candidates, retain the best and brightest employees, and even cut down on your company's eco-footprint. But managing those telecommuting employees often presents unique challenges. In the first book to tackle this tricky issue, experienced managers Michael Amigoni and Sandra Gurvis reveal how you can make telecommuting pay off for you and your firm. You'll learn how to:

Author Biography

Michael Amigoni has managed a staff of telecommuting employees since 1977 by constructing a call center business that services the insurance and telecommunications industries. Je has spoken at numerous conferences around the country about supervising telecommuting employees. Sandra Gurvis is the author of eleven books and hundreds of magazine articles. For more than twenty-five years she has managed groups of telecommuters, from transcriptionists to interns and assistants.

Table of Contents

Acknowledgmentsp. xi
How to Use This Guidep. xiii
Forewordp. xvii
Telecommuting: What It Is and What It Meansp. 1
What Is Telecommutingp. 3
Types of Nontraditional Work Arrangementsp. 17
The Telecommuting ˘Personality÷p. 31
Types of Virtual Teamsp. 39
The Challenges of Virtual Teamsp. 49
Dealing with Diversityp. 57
Laws of the Jungle: Nuts and Bolts of Managing Telecommuting Employeesp. 67
Setting Up a Telecommuting Teamp. 69
Hiringp. 83
Trainingp. 99
Equippingp. 119
Insurance, Benefits, and Tax Issuesp. 135
Managing Workers and Workloadp. 151
Keeping Track and in Touchp. 167
Evaluating and Strengthening Performancep. 183
Leader of the Pack: How to Effectively Guide and Magage Your Telecommuting Teamp. 195
Handling Different Types of Jobsp. 197
Managing Real-Time and Virtual Meetingsp. 205
Evaluating the Success of Your Telecommuting Programp. 219
Growing Your Telecommuting Footprintp. 231
Sample Self-Evaluation FAQ for Teleworkp. 239
Sample Work Agreement/Contractsp. 245
Home Office Inspection and Safety Guidelinesp. 253
Ergonomics Guideliness and Informationp. 261
Glossary and Definitionsp. 269
For More Informationp. 281
Bibliographyp. 285
Indexp. 293
Table of Contents provided by Ingram. All Rights Reserved.

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