Managing Urban America

by ; ;
  • ISBN13:


  • ISBN10:


  • Edition: 7th
  • Format: Paperback
  • Copyright: 2011-02-15
  • Publisher: Cq Pr
  • View Upgraded Edition
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $96.00


Cities-and urban managers-are resilient in the face of their many challenges. Managing Urban America, now in its seventh edition, guides students through the politics of urban management-doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary woes. Fully revised, this new edition highlights the economic difficulties cities currently face, expands upon the concept of e-government, and thoroughly updates all data and scholarship. The authors also integrate the Modern Public Management model and new case studies with a global perspective as they examine the management of international cities.

Author Biography

Robert E. England is professor of political science at Oklahoma State University. He is the author or coauthor of several books and book chapters. His research has appeared in a number of journals, including the American Political Science Review, American Journal of Political Science, Social Science Quarterly, Journal of Politics, and Public Administration Review. John P. Pelissero is professor of political science and the Chief Academic Officer at Loyola University Chicago. He is the editor of Cities, Politics, and Policy: A Comparative Analysis (CQ Press, 2003) and the author of numerous articles on cities. His recent research has appeared in Public Administration Review and Urban Affairs Review. David R. Morgan is professor emeritus at the University of Oklahoma, where he was the Henry Bellmon Chair of Public Service and professor of political science. He spent five years in local government including service as the first city manager of Yukon, Oklahoma.

Table of Contents

Tables, Figures, and Boxesp. xv
Prefacep. xvii
About the Authorsp. xix
The Environment of Urban Management
Managing American Cities in the Twenty-first Centuryp. 1
Introduction: American Cities Continue to Change and Evolvep. 1
How and Why American Cities Have Changedp. 2
The State of American Cities: Fiscal Affairsp. 3
The State of American Cities: Social and Demographic Conditionsp. 6
How Cities Have Improved Their Management Capacityp. 9
Reinventing Government: A Pragmatic Response to Fiscal Crisisp. 9
The New Public Management Model: An Academic Response to REGOp. 13
Systems Analysis and Local Policymakingp. 15
Systems Theoryp. 15
Citizen Participation in City Governmentp. 19
IT's Child-E-Govemmentp. 21
Better Management Is Not Enoughp. 24
Community Valuesp. 24
Institutional Inertiap. 26
The Political Environmentp. 26
Leadership Qualitiesp. 26
The Plan of the Bookp. 27
Suggested For Further Readingp. 29
Notesp. 29
Cities and the System of Intergovernmental Relationsp. 33
Federalismp. 33
Intergovernmental Relationsp. 40
Fiscal Federalismp. 40
The States and the Citiesp. 49
Federal-City and State-City Relations: The Issue of Mandatesp. 51
Interlocal Relationsp. 53
Special Districts: A ˘Special÷ Type of Decentralizationp. 56
Mechanisms for Coordination: COGs and MPOsp. 57
Summaryp. 59
Suggested For Further Readingp. 59
Notesp. 60
Urban Political Structurep. 64
The Reform Movementp. 64
The Goals and Assumptions of Municipal Government Reformersp. 66
The Characteristics of Reform Governmentp. 67
The Impact of Reformp. 69
Forms of City Governmentp. 71
Mayor-Council Governmentp. 71
Council-Manager Governmentp. 74
Ballot Typep. 77
Electoral Systemsp. 80
Judicial and Legislative Interventionp. 81
The Initiative, the Referendum, and the Recallp. 82
Home Rule and the Legal Status of the Cityp. 83
Summaryp. 84
Suggested For Further Readingp. 85
Notesp. 85
Managing Conflict and Delivering Goods and Services in the Modern City
Urban Policymakingp. 89
The Nature of Urban Policyp. 89
Policymaking as a Relatively Stable, Orderly Series of Eventsp. 91
Reactive Policymakingp. 95
Trifurcated Policymaking: Allocational, Developmental, and Redistributive Policiesp. 96
Chief Executivesp. 97
Mayorsp. 97
City Managersp. 102
Mayor-Manager Relationsp. 106
The City Councilp. 107
Council-Manager Relationsp. 110
Bureaucrats and Policyp. 113
Bureaucratic Decision Rulesp. 115
Bureaucratic Discretionp. 115
Citizens' Influences on City Governmentp. 116
Elections and Votingp. 117
Political Parties and Interest Groupsp. 118
Citizen Participation (Redux) and Citizen Contacts with Local Governmentp. 119
Citizen Contacts with Local Governmentp. 121
Summaryp. 122
Suggested For Further Readingp. 123
Notesp. 123
Urban Planning and Developmentp. 128
The Nature of City Planningp. 128
Newer Approaches to Planningp. 129
Policy Planningp. 130
Obstacles to Planningp. 131
Planning in a Political Environmentp. 132
Planning and Politicsp. 133
Planning Activitiesp. 136
Comprehensive Planningp. 136
Zoningp. 139
Urban Economic Developmentp. 142
Economic Development as a Processp. 143
The Economic Development Planp. 144
Strategies and Tools for Economic Developmentp. 146
Organizing for and Managing Economic Developmentp. 150
Leading and Managingp. 152
The Politics of Urban Developmentp. 152
Consensus Buildingp. 153
Who Participates and Who Benefitsp. 153
Summaryp. 155
Suggested For Further Readingp. 156
Notesp. 157
Decision Making and Analysisp. 160
Approaches to Decision Makingp. 160
The Rational-Comprehensive Approachp. 160
Incrementalismp. 167
Mixed Scanningp. 169
The Garbage-Can Modelp. 169
Decision-Making Toolsp. 170
Quantitative Aidsp. 170
Nonquantitative Aidsp. 173
Program Analysis and Other Systematic Approaches to Decision Makingp. 174
The Analysis Processp. 175
Analysis and Political Feasibilityp. 181
Analysis Applicationsp. 183
Geographic and Management Information Systems: Friends of Analysisp. 185
The Contributions and Limitations of Analysisp. 189
Summaryp. 190
Suggested For Further Readingp. 191
Notesp. 191
Urban Service Deliveryp. 195
Goals for Service Deliveryp. 195
Measuring Efficiency and Effectiveness of Urban Servicesp. 196
Benchmarkingp. 199
Performance Measuresp. 199
Using Measurement Datap. 200
Problems in Using Performance Measuresp. 202
Improvements in Employee Performancep. 203
Technological Improvementsp. 205
Equity of Services: A Political Goal?p. 206
Responsiveness in Service Deliveryp. 208
Alternative Service Deliveryp. 211
Contracting Outp. 211
Competitive Contractingp. 214
Intergovernmental Agreementsp. 216
Implementing and Evaluating Urban Programsp. 217
Evaluation Designsp. 218
Evaluating Program Evaluationp. 220
Citizen Surveysp. 221
Conducting the Surveysp. 222
Survey Limitationsp. 222
Summaryp. 223
Suggested For Further Readingp. 224
Notesp. 225
Internal Management Processes
The Management Process: Theory and Practicep. 229
Organizations as Open Systemsp. 229
Scientific Managementp. 230
Humanistic Managementp. 232
Leadershipp. 239
The Elements of Leadershipp. 240
Leadership Traitsp. 240
Leadership Stylesp. 241
Situational leadership and the ˘Master Manager÷p. 243
Managing for Results (MFR): Management by Objectives (MBO) and Total Quality Management (TQM)p. 246
The New Public Service?p. 247
Management by Objectivesp. 249
Total Quality Managementp. 252
Potential Problems with Management Techniques New to a Cityp. 259
Summaryp. 260
Suggested For Further Readingp. 261
p. 262
p. 263
p. 264
Notesp. 265
Managing Human Resourcesp. 269
Organizing the Personnel Functionp. 270
Structurep. 270
Purposep. 271
Human Resource Management Functionsp. 271
Staffingp. 273
Classificationp. 277
Compensation and Performance Appraisalp. 278
Issues in Human Resource Managementp. 283
Equal Employment Opportunity and Affirmative Actionp. 283
Affirmative Actionp. 283
The Americans with Disabilities Act of 1990p. 286
The Courts, EEO, and Selection Proceduresp. 287
Comparable Worthp. 289
Sexual Harassmentp. 291
Managing Diversity in Municipal Governmentp. 291
Labor-Management Relationsp. 293
Municipal Unionsp. 293
Collective Bargaining Proceduresp. 295
Municipal Unions in Perspectivep. 299
Summaryp. 300
Suggested For Further Readingp. 301
Notesp. 301
Finance and Budgetp. 307
Revenue Raisingp. 308
The Municipal Finance Systemp. 308
Revenue Sourcesp. 308
Revenue-Raising Alternativesp. 310
The Politics of Revenue Raisingp. 313
Expendituresp. 316
Budgetingp. 318
The Budget Processp. 318
The Traditional Approach: Line-Item Budgetingp. 320
Budgetary Reformp. 321
Reinventing Budgetingp. 325
Capital Improvement Planning and Budgetingp. 326
Whither City Budgeting?p. 327
Managing Municipal Financesp. 329
Forming Goals and Objectivesp. 329
Planning and Budgetingp. 329
Reporting and Monitoringp. 331
Evaluatingp. 331
The Integrated Financial Information Systemp. 331
Summaryp. 332
Suggested For Further Readingp. 333
Notesp. 333
The Urban Future
Managing the Urban Futurep. 336
Management and Leadership in an Age of Permanent Fiscal Crisisp. 337
The Job of the Urban Managerp. 338
Leadership within the Municipal Organizationp. 339
Managing Politicsp. 341
Ensuring Ethical Behaviorp. 345
Managing the Twenty-first Century At-Risk Cityp. 346
A Call to Servicep. 348
Suggested For Further Readingp. 348
Notesp. 348
Indexp. 351
Table of Contents provided by Ingram. All Rights Reserved.

Rewards Program

Write a Review