Medical Assisting

by Keir,Lucille

• ISBN13: 9780766841468
• ISBN10: 0766841464
• Edition: CD
• Format: Hardcover
• Copyright: 2002-07-15
• Publisher: Cengage Learning

Summary

"This proven comprehensive learning system covers all the administrative, clinical, and general competencies designated by the major accrediting bodies for the entry-level medical assistant. Coverage of the structure and function of each body system is included as well as associated diagnostic examinations and diseases and disorders. This exciting new edition covers the knowledge, skills, attitudes, and values necessary for you to become a successful, multi-skilled medical assistant."--BOOK JACKET.

Table of Contents

Medical Assisting Skills CDs Quick Locator
Index of Tables
Index of Procedures
Preface
How to Use This Book
How to Use the Medical Assisting Skills CD-ROMs
SECTION 1 Medical Health Care Roles And Responsibilities	1	(112)
Health Care Providers	2	(26)
A Brief History of Medicine	3	(12)
The Health Care Team	15	(4)
Medical Practice Specialties	19	(9)
The Medical Assistant	28	(24)
Training, Job Responsibilities, and Employment Opportunities	29	(8)
Personal Characteristics	37	(6)
Professionalism	43	(9)
Medical Ethics and Liability	52	(16)
Ethical and Legal Responsibilities	53	(8)
Professional Liability	61	(7)
Interpersonal Communications	68	(18)
Verbal and Nonverbal Messages	69	(5)
Behavioral Adjustments	74	(3)
Patients and Their Families	77	(4)
Office Interpersonal Relationships	81	(5)
The Office Environment	86	(27)
Safety, Security, and Emergency Provisions in the Medical Office	87	(4)
Efficient Office Design	91	(6)
Ergonomics in the Medical Office	97	(6)
Preparing for the Day	103	(10)
SECTION 2 The Administrative Medical Assistant	113	(146)
Oral and Written Communications	114	(58)
Telephone Communications	115	(10)
Schedule Appointments	125	(12)
Written Communications	137	(11)
Receiving and Sending Office Communications	148	(11)
Office Management Equipment	159	(13)
Records Management	172	(22)
The Patient's Medical Record	173	(7)
Filing	180	(14)
Collecting Fees	194	(18)
Medical Care Expenses	195	(2)
Credit Arrangements	197	(1)
Bookkeeping Procedures	198	(6)
Computer Billing	204	(2)
Collecting Overdue Payments	206	(6)
Health Care Coverage	212	(26)
Fundamentals of Managed Care	213	(4)
Health Care Plans	217	(7)
Preparing Claims	224	(14)
Medical Office Management	238	(21)
The Language of Banking	239	(3)
Currency, Cash, and Petty Cash	242	(6)
Salary, Benefits, and Tax Records	248	(4)
General Management Duties	252	(7)
SECTION 3 Structure and Function of the Body	259	(266)
Anatomy and Physiology of the Human Body	260	(265)
Anatomic Descriptors and Fundamental Body Structure	261	(23)
The Nervous System	284	(21)
The Senses	305	(14)
The Integumentary System	319	(16)
The Skeletal System	335	(17)
The Muscular System	352	(9)
The Respiratory System	361	(18)
The Circulatory System	379	(32)
The Immune System	411	(26)
The Digestive System	437	(23)
The Urinary System	460	(15)
The Endocrine System	475	(12)
The Reproductive System	487	(38)
SECTION 4 The Clinical Medical Assistant	525	(340)
Preparing for Clinical Duties	526	(26)
Guidelines for the Personal Safety and Well-being of Staff and Patients	528	(8)
Infection Control	536	(16)
Beginning the Patient's Record	552	(40)
Medical History	553	(3)
Triage	556	(6)
Vital Signs	562	(30)
Preparing Patients for Examinations	592	(68)
Procedures of the Eye and Ear	593	(16)
Positioning and Draping for Examinations	609	(8)
Preparing Patients for Examinations	617	(14)
Assisting with Special Examinations	631	(29)
Specimen Collection and Laboratory Procedures	660	(60)
The Microscope	662	(3)
Capillary Blood Tests	665	(18)
Venous Blood Tests	683	(11)
Body Fluid Specimens	694	(17)
Bacterial Smears and Cultures	711	(9)
Diagnostic Tests, X-rays, and Procedures	720	(38)
Diagnostic Tests	721	(6)
Cardiology Procedures	727	(17)
Diagnostic Procedures	744	(4)
Diagnostic Radiological Examinations	748	(10)
Minor Surgical Procedures	758	(22)
Assisting with Medications	780	(44)
Prescription and Nonprescription Medications	781	(9)
Methods of Administering Medications	790	(8)
Injections and Immunizations	798	(26)
Emergencies, Acute Illness, Accidents, and Recovery	824	(41)
Managing Emergencies in the Medical Office	825	(2)
Acute Illness	827	(14)
First Aid in Accidents and Injuries	841	(15)
Recovering Function and Mobility	856	(9)
SECTION 5 Behaviors and Health	865	(44)
Behaviors Influencing Health	868	(41)
Nutrition, Exercise, and Weight Control	869	(15)
Habit-Forming Substances	884	(6)
Stress and Time Management	890	(7)
Related Therapies	897	(12)
SECTION 6 Employability Skills	909	(20)
Achieving Satisfaction in Employment	910	(19)
The Job Search	911	(5)
Getting the Job and Keeping It	916	(13)
Appendices	929