The Medical Interview; The Three-Function Approach

by Cole & Bird

• ISBN13: 9780815119920
• ISBN10: 0815119925
• Edition: 2nd
• Format: Paperback
• Copyright: 2000-05-05
• Publisher: Mosby

Summary

The 2nd Edition of THE MEDICAL INTERVIEW presents basic interviewing skills in a systematic approach designed to assist students in mastering communicating with patients. A new unit on managing common challenging communicating situations* including language and cultural barriers, pediatric and elderly patients, and non-verbal communication*has been added. The text emphasizes straightforward tasks, behaviors, and skills that can be easily demonstrated, practiced, and mastered by learners.

Table of Contents

I THE THREE FUNCTIONS OF EFFECTIVE INTERVIEWING
Learning to Interview by Using the Three-Function Approach	3	(4)
Why Three Functions?	7	(7)
Function 1: Building the Relationship	14	(9)
Function 2: Assessing the Patient's Problems	23	(11)
Function 3: Managing the Patient's Problems	34	(17)
II MEETING THE PATIENT
Ten Common Concerns	51	(12)
III STRUCTURE OF THE INTERVIEW
Opening	63	(5)
Chief Complaint and Survey of Problems	68	(9)
History of Present Illness (Problem Exploration)	77	(10)
Medical History	87	(6)
Family History	93	(2)
Patient Profile and Social History	95	(6)
Review of Systems	101	(3)
Mental Status	104	(9)
IV UNDERSTANDING THE PATIENT'S EMOTIONAL RESPONSES
Normal Reactions	113	(6)
Maladaptive Reactions	119	(8)
V MANAGING COMMUNICATION CHALLENGES
Sexual Issues in the Interview	127	(7)
Interviewing Elderly Patients	134	(4)
Overcoming Cultural and Language Barriers	138	(13)
David J. Steele
Family Interviewing	151	(19)
Kathy Cole-Kelly
Thomas L. Campbell
Troubling Personality Styles and Somatization	170	(22)
Nonadherence, Lifestyle Change, and Stress	192	(12)
Psychosis, Delirium, and Dementia	204	(4)
Breaking Bad News	208	(17)
Geoffrey H. Gordon
VI HIGHER ORDER SKILLS
Nonverbal Communication	225	(14)
Cecile A. Carson
Use of the Self in Medical Care	239	(9)
Dennis H. Novack
Using Psychologic Principles in the Medical Interview	248	(14)
Integrating Structure and Function	262	(10)
Appendix 1 Learning to Interview	272	(9)
Appendix 2 Table of Skills	281