Multicultural and Diversity Strategies for the Fire Service

by Wong, Herbert Z.; Olson, Aaron T.

• ISBN13: 9780132388078
• ISBN10: 0132388073
• Edition: 1st
• Format: Paperback
• Copyright: 2009-01-01
• Publisher: Prentice Hall

Summary

As the fire service becomes a microcosm of American society, Multicultural and Diversity Strategies for the Fire Serviceprovides a useful tool to effectively address key issues and challenges of cultural diversity. This book provides valuable lessons on cultural competence, the value of cultural differences, and the acquisition of cross-cultural skills to be used in fire science college courses or fire academies at the city, fire-district, state or federal level. An advanced and exceptional multicultural writing team, the authors bring years of experience from positions of Organizational Psychologist, Criminal Justice instructor and State Police patrol supervisor working side-by-side with firefighters. Real world experience combined with strategies, information and tools in this progressive work will result in improved firefighter performance and professionalism.

Table of Contents

Dedication

Foreword

Preface

Acknowledgements

About the Authors

The Changing Fire Department: A Microcosm of Society

Recruitment, Retention and Promotion in the Fire Department

Multicultural Awareness Training in Fire Departments

Communications for Firefighters

A Public Safety Approach to Specific Cultures

Firefighter Image and Cultural Sensitivity

Firefighter Professionalism and Leadership in a Diverse Society

Firefighters and Homeland Security and Disaster Preparedness

Self-Assessment of Communication Skills in the Fire Service

Impact of Diversity on Fire Service Behaviors and Practices Survey

Listing of Consultants and Resources

Multicultural Community and Fire Service Workforce Survey

Glossary

Index

Table of Contents provided by Publisher. All Rights Reserved.