Returning your rented textbook(s) is easy.
You will receive two emails shortly before the end of the rental period reminding you to return the texts and detailing the following process.
You agree that you are responsible for remembering the rental return date and returning the rental within the time frame specified. We reserve the right to charge your credit card a fee of any amount up to but not exceeding the new list price of the book as indicated on our site at the time of the charge for a book that is not returned.
- Log into your school's online bookstore.
- Click the Order Status tab at the top of the page.
- A new page displays. Click the Rental Return button near the bottom of the page.
- On the next page, in the Return Rental column, check the box next to the rental(s) you plan to return at this time. Click the Continue button.
- You'll see detailed instructions of the rental process. To print your free UPS return shipping label, click the orange button entitled Print Label.
- Print the two pages that display. Cut out the label from the first page and adhere it to the box you're using to return the book(s). Include the second page (the packing slip) in the box with your rental book(s).
- Take your labeled box containing your books to a UPS store or agent.
Renter not responsible for incorrect items returned to Renter’s distribution center. Renter will make all reasonable efforts to alert you if an incorrect item is received in our distribution center. Incorrect items delivered to Renter’s distribution center will be held for no more than five business days. If you do not contact Renter’s customer service within this time frame and resolve the matter or any outstanding rental matter, the item will be considered permanently and irrevocably abandoned by you. The abandoned item will be recycled, donated or disposed of in a manner of Renter’s choosing.
If you have any questions about this policy, you may contact A Book Company, LLC's customer service department at 1 (888) 388-9909 Monday – Friday from 9 am – 5 pm ET.
By placing your rental order with ED MAP, Inc., you agree to use Renter's online rental returns process and to return the rented merchandise as directed using the printable, prepaid UPS shipping label that is provided as part of that process. You agree that failing to use Renter's online rental returns process and/or the provided shipping label may cause delays and additional fees to be assessed. You agree that you are responsible for remembering the rental return date and returning the rental as directed within the timeframe specified.
A valid, active credit or debit card which is tied to a financial institution is required for any rental transaction. Renter accepts Visa, MasterCard and Discover. You hereby acknowledge and agree that Renter may charge you for any lost, stolen or damaged books associated with your account. Renter will charge an additional amount to your credit or debit card if you choose to buy any rented book at any time during the rental period. By using ED MAP you agree to the storing of your credit or debit card information and you also agree to any additional charges specified in this Agreement or on this website, including, without limitation, any fees resulting from damage, lost or stolen books, auto-extensions, and/or unreturned books. You agree that Renter may, at their sole discretion, send your account to a collection agency if you fail to pay all fees due to Renter. You agree not to hold Renter responsible in the event Renter does not credit or debit your credit or debit card for a period of time due to circumstances beyond their control. Renter makes no guarantees regarding the processing time for charges.
You agree to keep your credit card or debit card in good standing during the term of your rental. The Renter reserves the right to charge your card a fee of any amount leading up to but not exceeding the new list price as indicated on Renter’s site at the time of the charge for a book that is not returned by the established due date. The Renter reserves the right to attempt a re-charge of a declined credit/debit card periodically, at any time and for any number of attempts, to collect amounts outstanding on your account. Additionally, if the primary credit/debit card on file with your account is declined, Renter reserves the right to charge any of the other credit/debit cards you may have on file with your account. Renter is not responsible for overdraft or other penalties/fees a customer may incur for such charges (or attempted charges). If, after these attempts, the amounts owed are still not paid, then Renter reserves the right to place you into collection status. Collections may be done by Renter or a third party on Renter’s behalf.
Once the book is in your possession, you are responsible for its condition. Damage to a rented book is defined as any condition that makes the book unusable as a future rental. Such conditions include any water damage, a broken spine, missing pages, missing or torn covers, excessive highlighting (more than one third of the content), excessive or inappropriate notes or any other such condition that makes the book unsuitable for future use. A fee will be charged to the credit card on file of any customer returning a damaged book and the book will NOT be returned to you. The fee will be assessed at the discretion of Renter and may up to the replacement fee of the book.
You may contact ED MAP at firstname.lastname@example.org if you have any questions.
IMPORTANT NOTE: Renting a textbook is similar to buying a used textbook. Rented textbooks most likely will NOT contain ancillary items, such as CDs, access codes, etc., that you would receive when purchasing a new version of some textbooks.