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9780538745567

OM 2 (with Review Cards and Printed Access Card)

by ;
  • ISBN13:

    9780538745567

  • ISBN10:

    0538745568

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2009-10-15
  • Publisher: South-Western College Pub
  • View Upgraded Edition

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

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Supplemental Materials

What is included with this book?

Summary

OM, Second Edition, provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations management. This concise, engaging, and accessible book includes a full suite of integrated learning tools--including flashcards, cases, data sets, games, and quizzes--in a convenient and affordable package perfect for today's diverse learners. OM, Second Edition, contains updated examples featuring companies readers will know from the news, as well as additional videos, new case studies, and end-of-chapter problems, with still more new material available on the Premium Website, including five supplementary chapters for instructors who want to go further into the quantitative aspects of operations management.

Table of Contents

Goods, Services, and Operations Management
Value Chains
Measuring Performance in Operations
Operations Strategy
Technology and Operations Management
Goods and Service Design
Process Selection, Design, and Analysis
Facility and Work Design
Supply Chain Design
Capacity Management
Forecasting and Demand Planning
Managing Inventories
Resource Management
Operations Scheduling and Sequencing
Quality Management
Quality Control and SPC
Lean Operating Systems
Project Management
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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