Operations Management -Text

by Stevenson

• ISBN13: 9780072869057
• ISBN10: 0072869054
• Edition: 8th
• Copyright: 2005-01-01
• Publisher: McGraw-Hill

Summary

Operations Management, 7/e surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. Stevenson highlights the very important role Operations plays in today's business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets. The text is the most widely adopted of any for the introductory course mainly due to the balanced coverage and clearly explained concepts.

Table of Contents

Introduction

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Forecasting

System Design

Product and Service Design 4S Reliability

Capacity Planning 5S Decision Theory

Process Design and Facility Layout 6S Linear Programming

Design of Work Systems 7S Learning Curves

Location Planning and Analysis 8S The Transportation Model

Quality

Introduction to Quality

Quality Control 10S Acceptance Sampling

TQM and Quality Tools

Supply Chain Management

Supply Chain Management 12S Purchasing and Supplier Mgt

Inventory Management

Aggregate Planning

MRP & ERP

Just-in-Time Systems 16S Maintenance

Scheduling

Project Management

Project Management

Waiting Lines And Simulation

Waiting Lines 19S Simulation

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