Organizational Change

by Senior, Barbara; Fleming, Jocelyne

• ISBN13: 9780273695981
• ISBN10: 0273695983
• Edition: 3rd
• Format: Paperback
• Copyright: 2006-01-01
• Publisher: Prentice Hall

Summary

The most comprehensive review of classic and current change management literature also addresses the pragmatics of designing, planning and implementing a change management programme.

Table of Contents

List of illustrations, figures and tables	ix
About this book	xiv
About the authors	xviii
Acknowledgements	xix
Part One THE CONTEXT AND MEANING OF CHANGE
Organizations and their changing environments	3	(38)
Learning objectives	3	(1)
A view of organizations	4	(3)
The historical context for change	7	(5)
An uncertain future	12	(3)
Organizations today -- environmental triggers of change	15	(16)
Organizational responses to change	31	(4)
Comment and conclusions	35	(1)
Discussion questions and assignments	35	(1)
Case example and exercise	36	(2)
Indicative resources	38	(1)
Useful websites	38	(1)
References	39	(2)
The nature of organizational change	41	(36)
Learning objectives	41	(1)
The changing faces of change	42	(3)
Varieties of change	45	(9)
Predictable change	54	(3)
Diagnosing change situations	57	(8)
Comment and conclusions	65	(1)
Discussion questions and assignments	66	(1)
Case example and exercise	66	(2)
Indicative resources	68	(1)
Useful websites	68	(1)
References	68	(3)
Part One Case Study	71	(1)
Orange, a study of change: part 1	71	(3)
Case exercises	74	(3)
Part Two ORGANIZATIONS FOR CHANGE
Organizational structure, design and change	77	(60)
Learning objectives	77	(1)
The meaning of organization structure	78	(1)
The dimensions of structure	79	(1)
Models of structure	80	(25)
Influences on structure	105	(21)
Organizational structure and change	126	(1)
Comment and conclusions	127	(1)
Discussion questions and assignments	128	(1)
Case example and exercise	129	(4)
Indicative resources	133	(1)
Useful websites	134	(1)
References	134	(3)
Cultures for change	137	(56)
Learning objectives	137	(1)
The informal organization	138	(2)
The meaning of culture	140	(2)
Describing organizational culture	142	(12)
Dimensions of organizational culture	154	(5)
The sources of organizational culture	159	(14)
Organizational culture and change	173	(5)
Changing organizational culture to bring about organizational change	178	(8)
Comment and conclusions	186	(1)
Discussion questions and assignments	187	(1)
Case example and exercise	187	(2)
Indicative resources	189	(1)
Useful websites	189	(1)
References	190	(3)
The politics of change	193	(52)
Learning objectives	193	(1)
Organizational politics	194	(3)
Power in organizations	197	(11)
The politics of powerlessness	208	(9)
The link between politics, power and conflict	217	(3)
Conflict in organizations	220	(8)
Power and conflict in times of change	228	(11)
Comment and conclusions	239	(1)
Discussion questions and assignments	240	(1)
Case example and exercise	240	(2)
Indicative resources	242	(1)
Useful websites	242	(1)
References	243	(2)
The leadership of change	245	(64)
Learning objectives	245	(1)
Management and leadership	246	(4)
Approaches to leadership	250	(16)
Team and distributed leadership	266	(15)
Leadership in times of change	281	(11)
Comment and conclusions	292	(1)
Discussion questions and assignments	293	(1)
Case example and exercise	293	(2)
Indicative resources	295	(1)
Useful websites	295	(1)
References	295	(4)
Part Two Case Study	299	(1)
Orange, a study of change: part 2	299	(6)
Case Exercises	305	(4)
Part Three STRATEGIES FOR MANAGING CHANGE
Hard systems models of change	309	(26)
Learning objectives	309	(1)
Situations of change	310	(1)
Systematic approaches to change	311	(1)
The hard systems model of change	312	(8)
Using the hard systems model of change	320	(9)
Further uses of the hard systems model of change	329	(3)
Comment and conclusions	332	(1)
Discussion questions and assignments	333	(1)
Indicative resources	333	(1)
Useful websites	334	(1)
References	334	(1)
Soft systems models for change	335	(50)
Learning objectives	335	(1)
Managing change in situations of soft complexity	336	(4)
Organizational development -- philosophy and underlying assumptions	340	(5)
The OD process	345	(4)
OD -- an action--research-based model of change	349	(25)
An assessment of the OD model for change	374	(6)
Comment and conclusions	380	(1)
Discussion questions and assignments	380	(1)
Indicative resources	381	(1)
Useful websites	381	(1)
References	382	(3)
A changing future -- factors for effective change	385	(39)
Learning objectives	385	(1)
Introduction	386	(1)
Some general trends	386	(3)
Demographic changes	389	(4)
Changing lifestyles	393	(3)
Occupational changes	396	(13)
Operating virtually	409	(6)
The multiple paths to change	415	(2)
Comment and conclusions	417	(1)
Discussion questions and assignments	418	(1)
Indicative resources	419	(1)
Useful websites	419	(1)
References	419	(5)
Author index	424	(7)
Subject index	431