Organizational Psychology: A Scientist-Practitioner Approach, 2nd Edition

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  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2008-02-01
  • Publisher: Wiley

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Thorough and up-to-date coverage of both the science and practice of organizational psychology This Second Edition reflects the latest developments and research in the field using a scientist-practitioner model that expertly integrates multicultural and international issues as it addresses the most current knowledge and topics in the practice of organizational psychology. Beginning with a foundation of research methodology, this text examines the behavior of individuals in organizational settings and shows readers how psychological models can be used to improve employee morale, productivity, and quality of service. Written in an accessible style that brings the material to life, author Steve Jex and new coauthor Thomas Britt use their experiences as consultants and educators to bring new features to the Second Edition, including: * Updated chapters, particularly those on job attitudes, teams, and leadership * New "People Behind the Research" and "Illuminating Examples" boxes * New coverage of workplace stress, teams, and multicultural socialization * More material on personal difference, personality, and considerations of diversity * Extended coverage of financial incentives and executive compensation * Using descriptive cases to illustrate workplace issues, Organizational Psychology, Second Edition thoroughly addresses the major motivational theories in organizational psychology and the mechanisms that organizations use to influence employees' behavior.

Author Biography

Steve M. Jex, PhD, is a well-known researcher in workplace stress and consults for many organizations, including the United States Army. He teaches and directs graduate students at Bowling Green State University.

Thomas W. Britt, PhD, is a social psychologist specializing in work and family. He brings that expertise as well as his teaching experience with undergraduates to this new edition of Organizational Psychology. He teaches and directs graduate students at Clemson University.

Table of Contents

Prefacep. xi
Introduction to Organizational Psychologyp. 1
What Is Organizational Psychology?p. 2
Organizational Psychology in Contextp. 3
The Scientist-Practitioner Approachp. 5
Historical Influences in Organizational Psychologyp. 9
The Chapter Sequencep. 17
Chapter Summaryp. 18
Suggested Additional Readingsp. 20
Research Methods and Statisticsp. 21
Methods of Data Collectionp. 22
Special Issues in Data Collectionp. 34
Statistical Methods in Organizational Psychologyp. 41
Special Issues in Statistical Analysisp. 48
Chapter Summaryp. 55
Suggested Additional Readingsp. 57
Attraction and Socializationp. 59
The Recruitment Process: An Organizational Perspectivep. 60
The Recruitment Process: The Applicant's Perspectivep. 63
Organizational Socializationp. 67
The Impact of Diversity on Organizational Socializationp. 90
Chapter Summaryp. 92
Suggested Additional Readingsp. 94
Productive Behavior in Organizationsp. 95
Defining Productive Behaviorp. 96
Job Performancep. 96
Measurement of Job Performancep. 103
Determinants of Job Performancep. 109
Organizational Citizenship Behaviorp. 116
Innovation in Organizationsp. 122
Chapter Summaryp. 128
Suggested Additional Readingsp. 130
Job Satisfaction and Organizational Commitmentp. 131
Job Satisfactionp. 131
Organizational Commitmentp. 152
Chapter Summaryp. 163
Suggested Additional Readingsp. 165
Counterproductive Behavior in Organizationsp. 167
Defining Counterproductive Behaviorp. 167
Ineffective Job Performancep. 169
Employee Absenteeismp. 175
Employee Turnoverp. 179
Less Common Forms of Counterproductive Behaviorp. 186
Chapter Summaryp. 195
Suggested Additional Readingsp. 197
Occupational Stress and Employee Healthp. 199
A Brief Historyp. 200
Approaches and Terminologyp. 201
Occupational Stress Terminologyp. 202
Occupational Stress Modelsp. 205
Workplace Stressorsp. 210
Reducing the Impact of Workplace Stressorsp. 221
Cross-Cultural Occupational Stress Researchp. 226
Generalizabilityp. 226
Stressors Experiencedp. 227
Coping with Stressp. 228
Chapter Summaryp. 229
Suggested Additional Readingsp. 229
Theories of Motivationp. 233
Defining Motivation and Theoretical Approachesp. 234
Need-Based Theories of Motivationp. 235
Cognitive Process Theories of Motivationp. 239
The Behavioral Approach to Motivationp. 250
Self-Determination Theoryp. 254
Job-Based Theories of Motivationp. 256
The Practical Value of Motivation Theoriesp. 264
Chapter Summaryp. 265
Suggested Additional Readingsp. 267
Organizational Applications of Motivation Theoryp. 269
Some Basic Assumptionsp. 269
Behaviors Organizations Attempt to Influencep. 270
Organizational Reward Systemsp. 272
Motivation through the Design of Workp. 287
Organizational Disciplinary Proceduresp. 298
Chapter Summaryp. 300
Suggested Additional Readingsp. 302
Leadership and Influence Processesp. 303
Defining Leadershipp. 303
General Approaches to Leadershipp. 306
Modern Theories of Leadershipp. 311
Power and Influence in Organizationsp. 326
Chapter Summaryp. 335
Suggested Additional Readingsp. 338
Group Dynamics and Behaviorp. 339
Why Do People Join Groups?p. 340
Defining Characteristics of Groupsp. 341
Group Structurep. 343
Stages of Group Developmentp. 349
Intergroup Dynamics and Behaviorp. 355
Types of Intergroup Interactionsp. 355
Predictors of Intergroup Interaction Patternsp. 358
Intergroup Conflictp. 362
Improving the Quality of Intergroup Relationsp. 366
Chapter Summaryp. 371
Suggested Additional Readingsp. 373
Team Effectivenessp. 375
Defining Team Effectivenessp. 376
Models of Team Effectivenessp. 378
Determinants of Team Effectivenessp. 389
Behavioral Processesp. 396
Enhancing the Effectiveness of Teamsp. 402
The Future of Teams in Organizationsp. 406
Chapter Summaryp. 407
Suggested Additional Readingsp. 409
Organizational Theory and Designp. 411
What Is an Organizational Theory?p. 412
Major Organizational Theoriesp. 414
Determinants of Organizational Designp. 421
Recent Innovations in Organizational Designp. 432
Research on Organizational Designp. 436
The Future of Organizational Designp. 437
Chapter Summaryp. 438
Suggested Additional Readingsp. 440
Organizational Culturep. 441
Defining Organizational Culturep. 442
Models of Organizational Culturep. 446
Manifestations of Organizational Culturep. 447
The Development of Organizational Culturep. 454
Measuring Organizational Culturep. 456
Changing Organizational Culturep. 458
The Impact of Organizational Culturep. 464
Chapter Summaryp. 468
Suggested Additional Readingsp. 470
Organizational Change and Developmentp. 473
What Is Organizational Development and Why Is It Used?p. 473
A Brief History of Organizational Developmentp. 475
The Theory Base of Organizational Developmentp. 477
Organizational-Change Interventionsp. 486
Conditions Necessary for Successful Organizational Changep. 497
Evaluation of Organizational-Development Programsp. 502
Special Issues in Client-Consultant Relationshipsp. 508
Chapter Summaryp. 511
Suggested Additional Readingsp. 513
Referencesp. 515
Author Indexp. 587
Subject Indexp. 611
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