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RANDALL BOLTEN operates a consulting practice focused on financial management and information presentation. He is a seasoned and accomplished finance executive, with thirty years of experience in high-growth and high-potential Silicon Valley companies. His professional passion is presenting information that can enable managers, investors, and the general public to make real sense of complicated situations. He holds a Bachelor of Arts degree from Princeton University and an MBA from Stanford University.
Foreword | p. xiii |
Preface | p. xv |
Acknowledgments | p. xvii |
Introduction: This Book Is Not About Numbers-Honest! | p. 1 |
Being "Literate" | p. 2 |
It's What They Think That Matters | p. 2 |
What You Were Never Taught | p. 3 |
The Ultimate Goal | p. 5 |
Some Notes about Reading This Book | p. 5 |
The Rules | p. 11 |
Numerals Matter | p. 13 |
Lining Up the Numbers | p. 14 |
The Units of Measure | p. 16 |
Precision | p. 17 |
Negative Numbers: What Do They Mean? | p. 20 |
Looks Matter | p. 25 |
The Tabula Rasa Decision | p. 26 |
The "Where's Waldo?" Effect | p. 27 |
White Space Is Your Friend | p. 29 |
…But White Space Is Not Always Your Friend | p. 30 |
Time and Other Dimensions: Across or Down? | p. 33 |
Borders, Shading, and Other Visual Effects | p. 35 |
Comments and Artwork | p. 41 |
The "Ransom Note" Effect | p. 43 |
Two Truly Helpful Hints | p. 44 |
Words Matter | p. 47 |
Mean What You Say and Say What You Mean | p. 48 |
Choosing between Precision and Presentability | p. 52 |
Treating Words Like Numbers | p. 55 |
Remember the Title. Please | p. 57 |
Your Audience Matters | p. 61 |
The Right Amount of Data | p. 62 |
Appropriate Emphasis on Critical Information | p. 64 |
Consistency | p. 67 |
Meaningful and Relevant Numbers | p. 69 |
Respect for Your Audience's Time | p. 73 |
Wrap-Up For Part I: The Rules | p. 77 |
The Tools | p. 81 |
You Can Pay Me Now | p. 83 |
The Instant Payoff Tips | p. 85 |
Instant Payoff Tip #1: Set Up Templates and Styles | p. 85 |
Instant Payoff Tip #2: Customize Your Toolbar | p. 86 |
Instant Payoff Tip #3: Learn Some Shortcut Keys | p. 87 |
Instant Payoff Tip #4: Use Consistent Formats | p. 89 |
Instant Payoff Tip #5: Learn to Use Excel as a Database | p. 90 |
Instant Payoff Tip #6: Learn to Use the Lookup & Reference Functions | p. 94 |
Instant Payoff Tip #7: Organize Data for Easy Computation | p. 95 |
Instant Payoff Tip #8: Learn to Use Automated Help | p. 98 |
Instant Payoff Tip #9: Don't Learn Too Many Ways to Do the Same Thing | p. 99 |
…Or Pay Me Later | p. 103 |
The Long-Term Payoff Tips | p. 104 |
Long-Term Payoff Tip #1: Use Sensible, Intelligent Filenames and Folder Organization | p. 104 |
Long-Term Payoff Tip #2: Use Consistent Formats | p. 106 |
Long-Term Payoff Tip #3: Design Intelligent, Intelligible Formulas | p. 106 |
Long-Term Payoff Tip #4: Use Named Ranges | p. 110 |
Long-Term Payoff Tip #5: Use Named Formulas or Macros | p. 112 |
Long-Term Payoff Tip #6: Links: A Force That Can Be Used for Good or Evil | p. 117 |
Long-Term Payoff Tip #7: Make Different Types of Cells Visually Distinguishable and Physically Separate | p. 118 |
Long-Term Payoff Tip #8: Document Your Work! | p. 120 |
Long-Term Payoff Tip #9: Check Your Work! | p. 121 |
Long-Term Payoff Tip #10: Avoid Cool New Features | p. 122 |
Graphs: The "Cartoons" of Numbers | p. 125 |
Why Do People Use Graphs? | p. 126 |
Help Your Audience | p. 127 |
First, Do No Harm | p. 138 |
The Pitfalls of Presentations and PowerPoint | p. 153 |
Why Do People Make Fun of Business Presentations? | p. 154 |
Real Estate Is a Scarce and Precious Commodity | p. 154 |
Help Your Audience | p. 156 |
First, Do No Harm | p. 161 |
Some Basic Truths That Go Double for Quantation | p. 162 |
Wrap-Up for Part II: The Tools | p. 166 |
Real Mastery | p. 169 |
It's Clear, But Is It Meaningful? | p. 171 |
The War of the Adjectives | p. 171 |
A Quantation Professional | p. 173 |
Relating to Your Audience in a Constructive Way | p. 174 |
53…Uh, Is That a Lot? | p. 179 |
What Is a Key Indicator? | p. 180 |
What Makes a Good Key Indicator? | p. 183 |
A Simple Example | p. 185 |
How Do You Present Key Indicators Effectively? | p. 185 |
A Note on Precision | p. 190 |
A Note on Dashboards | p. 191 |
The One Report Every Organization Needs | p. 197 |
A Sample Natural P&L, and What Makes It a Good One | p. 199 |
One Page! | p. 200 |
Decision-Focused Line Items | p. 200 |
Appropriate Dollar Amounts, Neither Too Big Nor Too Small | p. 204 |
Intuitive Organization of the Line Items | p. 205 |
Understandable Categories, Meaningful to All Users | p. 208 |
Plain-English Terminology | p. 208 |
Consistent Look-and-Feel | p. 209 |
Key Results Equal to the Corresponding Numbers in the Accounting System (or an Explanation Why Not) | p. 209 |
Mapping the Chart of Accounts | p. 211 |
Generate a Natural P&L from a Spreadsheet, or from the Accounting System? | p. 212 |
Now Let's Talk about the Columns | p. 213 |
A Sermon to the Accounting Purists | p. 219 |
The Gaps in GAAP | p. 225 |
Rules-Based versus Principles-Based | p. 226 |
Where Is All This Headed? | p. 227 |
"Expensing" Stock Options | p. 228 |
Software Revenue Recognition | p. 230 |
Typing GAAP to Internal Management Reports | p. 232 |
Some Notes on GAAP | p. 235 |
What Is GaaP? | p. 235 |
Stock Options | p. 236 |
Revenue Recognition | p. 237 |
Quantation: It's Not Just for Business Anymore | p. 239 |
One Taxpayer at a Time | p. 240 |
All the Taxpayers at Once | p. 243 |
What's Really Going on Here? | p. 249 |
Quantation in Ordinary Life | p. 255 |
Models | p. 255 |
The Meaning of Words | p. 260 |
That Quiz I Promised | p. 263 |
Wrap-Up | p. 269 |
Speaking Truth to Power | p. 271 |
My "Tell the Truth" Syllogism | p. 272 |
Reason #1 for Telling the Truth: It's the Right Thing to Do | p. 272 |
Reason #2: It's in Your Employer's Interest | p. 272 |
Reason #3: It's in Your Interest | p. 273 |
Reason #4: You Will Get Caught | p. 273 |
Reason #5: It's the "Gotcha" of This Book | p. 275 |
Don't Be So Smug, You Civil Servants and Elected Officials! | p. 276 |
Your Audience Has a Role, Too | p. 276 |
Now, What's the First Thing You Do? | p. 281 |
My Last, Best Tip | p. 282 |
It's Just a Skill | p. 282 |
Where We Have Been | p. 283 |
Jazz Meets Theology | p. 287 |
Revisitation | p. 288 |
The Sins of Presentation | p. 289 |
The Sins of Behavior | p. 297 |
The Deadliest Sin of All | p. 301 |
About the Author | p. 305 |
Index | p. 307 |
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