UNIT ONE: Introduction to Health Care
1 Medical Assisting: The Profession
2 Medical Science: History and Practice
3 Medical Law and Ethics
4 Medical Terminology
5 Communication: Verbal and Nonverbal
6 The Office Environment
7 Telephone Techniques
UNIT TWO: Administrative Medical Assisting
8 Patient Reception
9 Appointment Scheduling
10 Office Facilities, Equipment, and Supplies
11 Written Communication
12 Computers in the Medical Office
13 Managing Medical Records
14 Electronic Medical Records
15 Fees, Billing, Collections, and Credit
16 Financial Management
17 Medical Insurance
18 Medical Insurance Claims
19 Medical Coding
20 Medical Office Management
UNIT THREE: Anatomy and Physiology
21 Body Structure and Function
22 The Integumentary System
23 The Skeletal System
24 The Muscular System
25 The Nervous System
26 The Special Senses
27 The Circulatory System
28 The Immune System
29 The Respiratory System
30 The Digestive System
31 The Urinary System
32 The Endocrine System
33 The Reproductive System
UNIT FOUR: Clinical Medical Assisting
34 Infection Control
35 Vital Signs
36 Assisting with Physical Examinations
37 Assisting with Medical Specialties
38 Assisting with Reproductive and Urinary Specialties
39 Assisting with Eye and Ear Care
40 Assisting with Life Span Specialties: Pediatrics
41 Assisting with Life Span Specialties: Geriatrics
42 Assisting with Minor Surgery
43 Assisting with Medical Emergencies and Emergency Preparedness
44 The Clinical Laboratory
45 Microbiology
46 Urinalysis
47 Hematology
48 Radiology
49 Electrocardiography
50 Pulmonary Function
51 Physical Therapy and Rehabilitation
52 Math for Pharmacology
53 Pharmacology
54 Administering Medications
55 Patient Education
56 Nutrition
57 Mental Health
UNIT FIVE: Career Assistance
58 Professionalism
59 Externship and Career Opportunities
Appendices
Glossary
Index
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