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Perfect Phrases for Writing Employee Surveys : Hundreds of Ready-to-Use Phrases to Help You Create Surveys Your Employees Answer Honestly, Complete,9780071664011

Perfect Phrases for Writing Employee Surveys : Hundreds of Ready-to-Use Phrases to Help You Create Surveys Your Employees Answer Honestly, Complete

by ;
Edition:
1st
ISBN13:

9780071664011

ISBN10:
0071664017
Format:
Paperback
Pub. Date:
2/17/2010
Publisher(s):
McGraw-Hill
List Price: $10.95

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Summary

The Right Phrase for Every Situation...Every TimeGenerating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty--and your company's bottom line.Perfect Phrases for Writing Employee Surveysprovides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization's practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement Leadership and Management Company Values and Ethics Organizational Culture Satisfaction with Work Environment Career DevelopmentJohn Kadoris the author of several McGraw-Hill titles, including301 Best Questions to Ask on Your InterviewandThe Manager's Book of Questions.Katherine J. Armstrongis a corporate communications consultant and business book editor.

Author Biography

John Kador is the author of several McGraw-Hill titles, including Pricing With Confidence, How to Ace the Brainteaser Interview, 201 Best Questions to Ask on Your Interview, and The Manager's Book of Questions. He divides his time between writing books and a range of corporate writing services, including speeches, annual reports, scripts, case histories, white papers, and news releases. His corporate clients include Johnson & Johnson, Pfizer, Adecco, IBM and Sears.

Table of Contents

Introduction
Part 1: Four Key Steps
Chapter 1: Define survey goals – What do you need to know?
Chapter 2: Structure a survey that generate full, clear feedback
Chapter 3: Take the survey out for a “test drive.”
Chapter 4 : Deliver Survey Results to Management in an easy to interpret format and a timely manner
Part 2: Anatomy of an Effective Survey
Chapter 5: Braoad Questions
Chapter 6: Industry-specific Questions
Chapter 7: Company-Specific Questions
Chapter 8: Change or Problem-specific Questions
Chapter 9: Other feedback
Chapter 10: Survey dos and don’ts
Part 3:
Chapter 10: Reporting Survey Results to Management
Chapter 11: How to Relay Findings Back to Your Employees


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