Performance-Based Instruction, includes a Microsoft Word diskette Linking Training to Business Results

by Brethower, Dale; Smalley, Karolyn

• ISBN13: 9780787911195
• ISBN10: 0787911194
• Edition: 1st
• Format: Hardcover
• Copyright: 1998-03-27
• Publisher: Pfeiffer
• More Book Details

Summary

Do you need some performance magic NOW? You see the performance and productivity expectations. Now you need a little magic to make them happen. The magic is here! With this book as your guide, you'll pinpoint the goal, you'll find the gap between that goal and where you are now, and then you'll close the gap. Simple, quick, inexpensive, and effective--that's what Performance-Based Instruction is about! using these brilliant designs, you will clarify job expectations and foster pride and confidence in employees' work performance. When performance improvement is vitally needed?the concerned practitioner would do well to heed Smalley and Brethower's thoughtful advice. --Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University This book gives you the tools you need to: * Conduct on-the-job training * Establish team training * Design job aids * Perform needs assessments * Evaluate training...and more! The User's Manual appAndix gives you specific pointers on using this book as a guide in an HRD department, as a text in an academic setting, or as a professional development tool for solo practitioners. The enclosed Microsoft Word diskette gives you an electronic, customizable source of quick-implementation job aids. It's all here. Grab this book of spells, add a dash of attentive work, and create some performance magic today!

Author Biography

DALE M. BRETHOWER is a professor of psychology at Western Michigan University, teaching courses in training and development, performance management, and behavioral systems analysis. KAROLYN A. SMALLEY is a performance and instructional systems consultant who specializes in process improvement projects, performance management systems, and instructional systems.

Table of Contents

Acknowledgments	vii	(2)
Preface	ix
PART ONE: A PRACTICAL APPROACH TO TRAINING ISSUES	1	(80)
1 Performance-Based Instruction: Application to Customer Service	3	(12)
2 Performance-Based Instruction on the Job	15	(12)
3 Performance-Based Teamwork Training	27	(15)
4 Performance-Based Development	42	(13)
5 Performance-Based Instruction and the Hawthorne Effect	55	(11)
6 Performance-Based Instruction and Job Aids	66	(15)
PART TWO: A PARADIGM FOR THE TWENTY-FIRST CENTURY	81	(116)
7 Performance-Based Instruction: A Paradigm for Twenty-First-Century Human Resource Development	83	(11)
8 Converting to Performance-Based Instruction	94	(12)
9 Transfer of Training: Linking to What Happens Before and After	106	(14)
10 Needs Assessment and Performance-Based Instruction	120	(17)
11 A Structured-Design Approach for Performance-Based Instruction	137	(19)
12 Integrating Evaluation into Performance-Based Instruction	156	(26)
13 Performance-Based Instruction and Learning-to-Learn (R)	182	(15)
Appendix: User's Manual	197	(14)
Bibliography and References	211	(6)
List of Figures on Diskette	217	(2)
About the Authors	219	(2)
Index	221