Personnel Management in Government Agencies and Nonprofit Organizations

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  • Edition: 5th
  • Format: Hardcover
  • Copyright: 2008-01-28
  • Publisher: Routledge
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The long-awaited new edition of this highly praised text now includes full coverage ofpolicy issues and professional practice in nonprofit organizations, as well as at every level of government. It retains the characteristics that have made previous editions a success: an accessible writing style, and an abundance of practical exercises and real life case studies. In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated with the latest in scholarship and research and includes timely material on succession planning, post 9-11 security concerns, increased reliance on volunteers, and the challenges and opportunities of outsourcing.

Table of Contents

Prefacep. ix
Introductionp. 1
Introduction: Personnel Management in Government Agencies and Nonprofit Organizationsp. 1
Productivityp. 3
Government Settingp. 4
Nonprofit Settingp. 5
Personnel Specialistsp. 5
Plan of the Bookp. 9
Case Studyp. 11
Public Policies for Personnel Management in Government Agencies and Nonprofit Organizationsp. 14
The Development of the Merit Systemp. 14
George Washington and his Men of Characterp. 15
Andrew Jackson and Spoilsp. 17
The Merit System and Machine Politicsp. 19
Merit and the Constitutionp. 21
Scientific Management and Efficient Governmentp. 23
The New Deal and Public Managementp. 24
Specialization and Professionalismp. 25
Re-Thinking Meritp. 26
Contracting: The New Patronage?p. 27
Ethics, Rights, and Responsibilitiesp. 32
Political Neutrality: Government Employeesp. 33
Free Speechp. 37
Restrictions on Nonprofit Organizationsp. 40
Religionp. 40
Whistleblowingp. 41
Codes of Ethics for Public and Nonprofit Employeesp. 43
Rights to Privacyp. 47
Drug Testingp. 48
Privacy and New Technologiesp. 48
Liability of New Government Employeesp. 49
Case Studyp. 51
Diversityp. 55
The Concept of Representative Bureaucracyp. 56
Who Is Representedp. 58
Measures of Diversityp. 60
The Recordp. 61
The Legal Mandatesp. 65
Diversity Planningp. 71
Productivityp. 80
Job Designp. 82
Abilityp. 83
Effortp. 83
Working Conditionsp. 90
Evaluationp. 92
Organization for Personnel Managementp. 98
Organization Theoryp. 98
History of Personnel Organization in Governmentp. 100
Technical Core Structures of Personnel Managementp. 101
Agency Linkagesp. 103
Management in a Central Personnel Officep. 106
Institutional Relationsp. 107
Organizational Needsp. 116
Succession Planningp. 116
Incrementalism and Personnel Managementp. 117
Use of Human Resource Planningp. 118
Approaches Toward Succession Planningp. 120
A Model for Succession Planningp. 121
Position Analysis and Job Evaluationp. 139
Approaches to Position Analysisp. 141
Conducting a Functional Job Analysisp. 142
Position Descriptionp. 145
Position Classificationp. 147
Maintaining a Classification Systemp. 150
Alternatives to Position Classificationp. 151
Job Evaluationp. 153
Position Analysis Exercisep. 157
Performance Evaluationp. 165
The Use of Performance Evaluationsp. 165
Problems of Measurementp. 169
Types of Performance Evaluationp. 170
The Evaluatorsp. 173
Appealsp. 175
Performance Interviewp. 176
Performance Evaluation Exercisesp. 177
Selecting Employeesp. 184
The Selection Process: An Overviewp. 185
Recruitmentp. 188
Job Announcementsp. 190
Application formsp. 192
Minimum Qualificationsp. 196
Examinationsp. 198
Types of Examinationsp. 200
Examination Validity and Reliabilityp. 204
Determining Passing Scoresp. 207
Veterans' Preference Pointsp. 208
Certificationp. 209
Interviews and Selectionp. 212
Probationary Periodp. 214
Job Announcement Exercisep. 216
Employee Needsp. 221
Employee Training and Developmentp. 221
Systematic Approach to Trainingp. 222
Volunteersp. 228
Career Developmentp. 228
Career Planning Exercisep. 235
Health and Safetyp. 240
Violencep. 241
Safetyp. 246
Personal Carep. 248
Family Carep. 250
Case Studyp. 252
Discipline and Dismissalp. 257
Historical Developmentsp. 258
Types of Job Securityp. 259
Why Fire Employees?p. 260
Disciplinary Processesp. 264
Standards for Disciplinary Actionp. 271
Sexual Harassmentp. 272
Retaliationp. 273
Appeal of Employee Dismissal Exercisep. 274
Compensationp. 279
The Principles of Compensationp. 280
Forms of Compensationp. 284
Setting Levels of Compensationp. 293
Cutting Payp. 297
Conducting a Pay Survey Exercisep. 298
Collective Bargainingp. 305
Organizational Conflict and Collective Bargainingp. 305
The Emergence of Public Sector Bargainingp. 307
Unions and Nonprofit Organizationsp. 310
Collective-Bargaining Structuresp. 310
Scope of Bargainingp. 313
Bargaining Processp. 317
Impasse Resolutionp. 322
Implementing Contract Provisionsp. 324
Grievance and Arbitrationp. 326
The Impacts of Collective Bargainingp. 328
Collective Bargaining Exercisep. 332
Conclusionp. 345
Summary and Conclusionsp. 345
The Contemporary Vision of Personnel Management in Government Agencies and Nonprofit Organizationsp. 346
General Sources in Personnel Managementp. 348
Indexp. 349
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