Pmp Exam Cram 2

by Francis, David; Horine, Greg

• ISBN13: 9780789730374
• ISBN10: 0789730375
• Format: Paperback w/CD
• Copyright: 2004-01-01
• Publisher: Que

Summary

PMP is the most widely recognized and respected certification for project management professionals. -Throughout 2002, PMI averaged 1,200 new PMP certified professionals each month. -Includes first-rate practice test engine from PrepLogic on the CD. -Features the famous Cram Sheet, perfect for last minute cramming.

Author Biography

David A. Francis (PMP, MBA) has been a Project Manager and Business Analyst for more than 10 years and has worked as a consultant, instructor, and writer for the analysis, design, development, and implementation of complex projects. He has assessed and documented business requirements, prioritized modifications, scheduled and coordinated resources while being responsible for the entire project lifecycle from inception to completion. Projects have included working with clients such as Dow Chemical, EDS, Cisco Systems, SBC, and Simon Property Management. He has also assisted in the development of proposals for organizations such as the Homeland Security TASC force. Mr. Francis is a Project Management Instructor at Indiana Institute of Technology and adjunct faculty member at Indiana University Purdue University Indianapolis. He has served as the Director of Education for the Project Management Institute (PMI) Central Indiana Chapter and is a PMI Registered Education Provider. He has provided curriculum development and delivery of Project Management educational programs to more than 1,000 students and for clients including Eli Lilly Company, Ameritech, Covance, Vifi, Conseco Insurance, and re: Member Data Services. He has also developed and taught numerous PMP certification classes and frequently sponsors new PMP study groups and programs. Career highlights include telecommunications, utilities, supervisory management, marketing, and customer service. His educational background includes an MBA from Butler University and a BA from Indiana University. Certifications include Project Management Professional Certification (PMP), IT Programming Competency Certification, Microsoft Office Suite Certification, Project Management Certification (IUPUI), and Microsoft Project Software Certification. Professional affiliations have included the American Society for Training and Development (ASTD), The Project Management Institute (PMI), The Organizational Effectiveness Institute, Center for Business Partnerships, Association of Quality and Participation (AQP), Indianapolis Business and Professional Exchange, Central Indiana Quality Leadership Forum (IQLF), Indiana Quality, Productivity and Involvement Council (IQPIC), Indianapolis Ambassadors, Toastmasters, and the Indiana Labor Management Council. Mr. Francis provides consulting, training, and development through his company, The Project Management Company (www.ProjectManagementCompany.com), and can be contacted at [e-mail]. Gregory M. Horine (PMP, CCP) is a certified information technology professional with more than 14 years of consulting experience. His "real world" knowledge has been gained by working in a wide array of industries, including 7 years in the Life Sciences industry. His primary areas of professional expertise include * Project management and leadership * Enterprise solution development * Business systems analysis * Quality assurance and validation * Software development * Package implementation and integration * Data analysis and transformation In addition, Mr. Horine holds a master's degree in Computer Science from Ball State University, and a bachelor's degree in both Marketing and Computer Science from Anderson College. Through his "servant leadership" approach, Mr. Horine has established a track record of empowering his teammates, improving project communications, overcoming technical and political obstacles, and successfully completing projects that meet the targeted objectives. When not engaged in professional endeavors or helping managers prepare for the PMP exam, Mr. Horine hones his project management skills at home with his lovely wife, Mayme, and his five special children: Michael, Victoria, Alex, Luke, and Elayna.

Table of Contents

Introduction	xx
Self-Assessment	xxiv
The PMP Exam	1	(16)
What Is the PMP Exam Like?	2	(2)
What Is PMI?	4	(1)
Study and Exam-taking Strategies	5	(5)
Study Tips	5	(2)
Exam-taking Strategies	7	(3)
Tips for the IT Professional	10	(7)
Common ``Conceptual'' Gaps	11	(1)
Common ``Experience'' Gaps	12	(1)
Common ``Terminology'' Gaps	13	(1)
What's Important to PMI?	14	(1)
Key PMI Assumptions	15	(1)
Exam Topics Not Covered by PMBOK	16	(1)
Project Management Framework	17	(24)
The Project Management Framework	18	(1)
What a Project Is and How It's Different from a Program	18	(1)
What Is Project Management?	19	(1)
The Project Management Knowledge Areas and Processes	20	(1)
The Differences Between Core Processes and Facilitating Processes	21	(1)
The Impact of Project Management on Other Forms of Management	21	(1)
The Project Management Context	22	(1)
Functional, Matrix, and Projectized Organizations	23	(3)
General Management Skills	26	(1)
Managing People Versus Leading People	26	(1)
Communicating	26	(1)
Negotiating	27	(1)
Problem Solving	27	(1)
Influence of the Organization	27	(1)
Socioeconomic and Environmental Influences	27	(1)
Project Management Triple Constraint	28	(1)
Process Groups	29	(1)
The Relationship Between Project Lifecycle and Project Management Processes	30	(3)
Customizing Process Interactions	33	(1)
Exam Prep Questions	34	(5)
Need to Know More?	39	(2)
Project Initiation	41	(18)
The Importance of Project Initiation	42	(1)
The Purpose of the Project Charter	43	(2)
Elements of a Project Charter	43	(1)
The Proper Role to Issue the Project Charter	44	(1)
The Importance of the Project Charter to the Project Manager	44	(1)
The Timing and Importance of the Project Manager Assignment	45	(1)
The Value of Project-Selection Methods	45	(1)
Two General Types of Project-Selection Methods	46	(1)
Using Expert Judgment for Project Initiation	46	(1)
Management by Objectives	47	(1)
The Relationship to Planning Activities	48	(1)
Project Selection Accounting Concepts	49	(3)
Exam Prep Questions	52	(5)
Need to Know More?	57	(2)
Project Planning---Core Processes	59	(34)
Core Planning Process	60	(3)
Key Analysis of the Core Planning Process	63	(4)
Project Plan---It's Not a Microsoft Project File	63	(1)
Differences Among the Project Charter, Scope Statement, WBS, Activity List, Project Schedule, and Project Plan	64	(1)
Differences Among the Project Initiation, Scope Planning, and Scope Definition	65	(1)
Differences Between the Scope Definition and Activity Definition	66	(1)
Work Breakdown Structure (WBS): You Shall Manage No Project Without It	67	(2)
Effective Techniques for Developing a WBS	67	(1)
Benefits of a WBS	68	(1)
Different Types of Breakdown Structures	69	(1)
The Process of Building a Project Schedule	69	(15)
Types of Task Dependencies	71	(1)
Benefits of Network Diagrams	72	(3)
Time Estimating Guidelines and Methods for Schedule Development	75	(2)
Critical Path, Lag, Lead, Slack and Other Scheduling Concepts	77	(4)
Scheduling Techniques	81	(2)
Various Methods of Presenting a Project Schedule	83	(1)
Techniques for Shortening the Schedule	83	(1)
Key Cost Estimating Factors	84	(2)
The Role of Risk Management in the Core Planning Process	86	(1)
Exam Prep Questions	87	(5)
Need to Know More?	92	(1)
Project Planning---Facilitating Processes	93	(44)
The Differences Between the Core and Facilitating Planning Processes	95	(1)
The Impact of the Facilitating Processes on the Core Processes	96	(2)
The Relationships Among Quality, Risk and Procurement, and HR Management	98	(1)
The Differences Between Risk Management Planning and Risk Response Planning	99	(1)
The Differences Among Resource Planning, Organizational Planning, and Communications Planning	100	(1)
The Purpose and Key Elements of Each Supplemental Project Plan	101	(2)
Key Factors for Communications Planning	103	(3)
Techniques for Better Project Communications	104	(2)
HR Responsibilities of the Project Manager	106	(1)
Quality Management Principles and the PMI Philosophy	106	(5)
Key PMI Quality Principles	107	(1)
Similarities Between Quality Management and Project Management	108	(1)
Quality Responsibility	108	(1)
Quality Costs	109	(1)
The Differences Among Quality Planning, Quality Assurance, and Quality Control	109	(1)
Quality Pioneers	110	(1)
Risk Management Principles and the PMI Philosophy	111	(10)
Key PMI Risk Management Principles	111	(1)
The Common Gaps with Implementing Risk Management	112	(2)
The Common Sources of Project Risk	114	(1)
Key Risk Management Tools	115	(1)
Data Precision and Other Uncommon Risk Terms	116	(1)
How to Use Decision Tree Analysis	117	(2)
Types of Risk Response Strategies	119	(2)
Procurement Management Principles and the PMI Philosophy	121	(9)
The Overall Procurement Management Process	121	(2)
Key PMI Procurement Management Principles	123	(1)
The Project Management Skills Used in Procurement Management	123	(1)
The Key Elements of the Procurement Management Plan	124	(1)
Key Contract Facts	124	(4)
Key Factors in a ``Build Versus Buy'' Decision	128	(1)
Advantages of Centralized Versus Decentralized Contracting Organizations	129	(1)
Exam Prep Questions	130	(5)
Need to Know More?	135	(2)
Project Management Executing Processes	137	(32)
Project Plan Execution	138	(3)
Project Plan Execution Outputs	141	(1)
Quality Assurance	141	(3)
Inputs to Quality Assurance	142	(1)
Tools and Techniques for Quality Assurance	143	(1)
Quality Assurance Outputs	144	(1)
Team Development	144	(7)
Tools and Techniques for Team Development	145	(1)
Outputs to Team Development	146	(1)
Problem Solving	146	(1)
Types of Power	147	(1)
Conflict Resolution	148	(1)
Team Development Theories	149	(2)
Information Distribution	151	(3)
Tools and Techniques Associated with Information Distribution	152	(2)
Outputs from Information Distribution	154	(1)
Project Procurement Management	154	(2)
Inputs to Solicitation	154	(1)
Tools and Techniques for Solicitation	155	(1)
Solicitation Outputs	156	(1)
Source Selection	156	(3)
Inputs to Source Selection	158	(1)
Tools and Techniques for Source Selection	158	(1)
Outputs from Source Selection	158	(1)
Contract Administration	159	(3)
Inputs to Contract Administration	159	(1)
Tools and Techniques for Contract Administration	160	(1)
Outputs from Contract Administration	160	(2)
Exam Prep Questions	162	(5)
Need to Know More?	167	(2)
Project Control	169	(20)
Project Control Defined	170	(1)
Core Controlling Processes	170	(1)
Facilitating Processes	171	(1)
Factors That Cause Change	171	(2)
External Events That Cause Change	172	(1)
Errors and Omissions That Cause Change	172	(1)
Value-Adding Change Versus Gold Plating	172	(1)
The Purpose of Performance Reporting	173	(1)
Approving Change in Projects	174	(1)
Feedback Loop	174	(1)
Providing Corrective Action	175	(1)
Scope Control and the WBS	175	(2)
The Difference Between Scope Verification and Quality Control	176	(1)
Schedule Control	176	(1)
Cost Control	177	(1)
Using Earned Value Management	177	(2)
Quality Control	179	(1)
Tracking Risks: Risk Monitoring and Risk Control	180	(2)
Exam Prep Questions	182	(5)
Need to Know More?	187	(2)
Project Closing	189	(12)
Closing Process Steps	190	(1)
Contract Closeout	191	(1)
Similarities Between Contract Closeout and Administrative Closure	191	(1)
Contract Documentation That Should be Reviewed During Contract Closeout	192	(1)
The Criteria for Project Closure	192	(2)
Benefits of Lessons Learned and Why They Are Valued by PMI	193	(1)
When Administrative Closure Should be Performed	193	(1)
Methods for Ending a Contract or a Project	194	(1)
Exam Prep Questions	195	(5)
Need to Know More?	200	(1)
Professional Responsibility	201	(18)
Professional Responsibility and the Code of Professional Conduct	202	(2)
Where Do I Find the Information Concerning Professional Responsibility?	202	(2)
Conflict of Interest	204	(1)
Affiliations	205	(1)
Responsibilities to the Profession	205	(3)
What Are the Organizational Rules and Policies?	206	(1)
Candidate/Certificant Professional Practice	207	(1)
Advancement of the Profession	208	(1)
Responsibilities to Customers and the Public	208	(2)
Dealing with Conflicts of Interest for Your Customer	209	(1)
Performance, Qualifications, and Experience of Professional Services	209	(1)
Acting in a Professional Manner	210	(1)
Knowledge of the Project and Processes	210	(1)
Cultural Differences in a Global Economy	210	(2)
Exam Prep Questions	212	(5)
Need to Know More?	217	(2)
Practice Exam 1	219	(18)
Answers to Practice Exam 1	237	(12)
Practice Exam 2	249	(18)
Answers to Practice Exam 2	267	(14)
Appendix A What's on the CD-ROM	281	(2)
PrepLogic Practice Tests, Preview Edition	281	(2)
Appendix B Using the PrepLogic Practice Tests, Preview Edition Software	283	(8)
Exam Simulation	283	(1)
Question Quality	284	(1)
Interface Design	284	(1)
Effective Learning Environment	284	(1)
Software Requirements	284	(1)
Installing PrepLogic Practice Tests, Preview Edition	285	(1)
Removing PrepLogic Practice Tests, Preview Edition from Your Computer	285	(1)
Using PrepLogic Practice Tests, Preview Edition	285	(3)
Starting a Practice Test Mode Session	286	(1)
Starting a Flash Review Mode Session	287	(1)
Standard PrepLogic Practice Tests, Preview Edition Options	287	(1)
Time Remaining	288	(1)
Your Examination Score Report	288	(1)
Reviewing Your Exam	288	(1)
Getting More Exams	288	(1)
Contacting PrepLogic	289	(1)
Customer Service	289	(2)
Product Suggestions and Comments	289	(1)
License Agreement	289	(2)
Glossary	291	(16)
Index	307