9780471998204

The Power of Feedback 35 Principles for Turning Feedback from Others into Personal and Professional Change

by ;
  • ISBN13:

    9780471998204

  • ISBN10:

    0471998206

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2006-05-19
  • Publisher: Wiley

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Summary

--Jeffrey Gill Director of Organization Capability, The Coca-Cola Company

Author Biography

Joseph R. Folkman is President of Zenger Folkman, a firm that assists individuals and organizations in creating exceptional performance. He is a frequent keynote speaker and conference presenter, a consultant to some of the world's most successful organizations, and the author or coauthor of five other books, including The Extraordinary Leader (with John H. "Jack" Zenger). His research has been published in the Wall Street Journal's National Business Employment Weekly, Training and Development, and Executive Excellence.</p>

Table of Contents

Foreword John H. “Jack” Zenger.
Acknowledgments.
Introduction.
CHAPTER 1 Reacting to Feedback.
CHAPTER 2 Why Did I Get That Feedback?
CHAPTER 3 Improving Your Ability to Accept Feedback.
CHAPTER 4 Why Change?
CHAPTER 5 Deciding What to Change.
CHAPTER 6 Fixing Weaknesses or Building Strengths?
CHAPTER 7 Making Change Happen.
CHAPTER 8 Making Change Stick.
CHAPTER 9 Working Harder or Working Smarter?
Afterword.
Notes.
Index.
About the Author.

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