Preface | p. xv |
Who Should Read This Book? | p. xv |
What's in This Book? | p. xvi |
The Book's Web Site | p. xvii |
Updates and Errata | p. xvii |
The SitePoint Forums | p. xviii |
The SitePoint Newsletters | p. xviii |
Your Feedback | p. xviii |
Conventions Used in This Book | p. xviii |
Tips, Notes, and Warnings | p. xix |
Acknowledgments | p. xix |
Considering Freelancing? | p. 1 |
What Is Freelancing? | p. 2 |
Why Freelance? | p. 3 |
Advantages of the Freelance Life | p. 4 |
Disadvantages of the Freelance Life | p. 5 |
Are You Freelance Material? | p. 6 |
Technical Skills | p. 7 |
Business Skills | p. 8 |
Organizational Skills | p. 8 |
Interpersonal Skills | p. 8 |
Successful Freelancer Personality Traits | p. 8 |
Making the Decision | p. 10 |
Do Your Research | p. 10 |
Consider Your Situation | p. 11 |
Interview with Derek Featherstone | p. 12 |
Case Study: Emily and Jacob | p. 14 |
About Emily | p. 14 |
About Jacob | p. 15 |
Summary | p. 15 |
Prepare for the Transition | p. 17 |
Deciding How Far to Jump | p. 17 |
Freelancing on the Side | p. 18 |
Freelancing Full-time | p. 19 |
Taking Time to Plan | p. 20 |
Creating a SWOT | p. 21 |
Establishing Goals and Milestones | p. 24 |
Planning the Start-up Shopping List | p. 26 |
Creating Your Brand: the Preliminaries | p. 28 |
Using Your Own Name | p. 28 |
Using a Fictitious Name | p. 29 |
Considering Your Business Structure | p. 32 |
Engaging Assistance | p. 34 |
Asking for Advice | p. 36 |
Case Study | p. 37 |
Emily | p. 37 |
Jacob | p. 38 |
Summary | p. 38 |
Manage Your Money | p. 41 |
Accounting Basics | p. 42 |
Determining Your Costs | p. 43 |
Costs Checklist | p. 43 |
Considering Insurance | p. 46 |
Obtaining Accounting Software | p. 46 |
Hiring Professionals | p. 49 |
Calculating Your Rates | p. 51 |
Determine Your Overheads | p. 52 |
Allocate Your Salary | p. 52 |
Decide on a Profit Margin | p. 52 |
Work Out Your Realistic Hours | p. 53 |
Calculate Your Hourly Rate | p. 53 |
Cash Flow Is King! | p. 56 |
Encouraging Prompt Payment | p. 57 |
Dealing with Debtors | p. 59 |
Recurring Revenue | p. 60 |
Loans and Savings | p. 61 |
Interview with Mark Boulton | p. 62 |
Case Study | p. 64 |
Emily | p. 64 |
Jacob | p. 64 |
Summary | p. 65 |
Set Yourself Up | p. 67 |
Planning Your Office Space | p. 67 |
Considering Ergonomics | p. 71 |
Separating Work and Life | p. 73 |
Tracking Your Time | p. 75 |
Scheduling Your Time | p. 77 |
Discovering Your Personal Productivity | p. 78 |
Organizing Your Tools | p. 81 |
Registering Software | p. 83 |
Backing Up Regularly | p. 83 |
Polishing Your Contracts | p. 85 |
Case Study | p. 85 |
Emily | p. 85 |
Jacob | p. 86 |
Summary | p. 87 |
Win the Work | p. 89 |
Learning to Sell | p. 90 |
Determining Your Offering | p. 92 |
Asking Prospects What They Want | p. 93 |
Creating an "Ideal Client" Profile | p. 94 |
Reviewing Your Competitors | p. 95 |
Developing Your USP | p. 96 |
Understanding the Sales Process | p. 97 |
Overcoming Your Fear of Selling | p. 99 |
Controlling That Sales Funnel | p. 100 |
Asking for Referrals | p. 102 |
Creating "Brand You" | p. 103 |
Polishing Your Web Site | p. 103 |
Networking in Real Life | p. 104 |
Online Social Networks | p. 105 |
Public Speaking | p. 107 |
Marketing and Advertising | p. 108 |
Blogging | p. 110 |
Writing Articles | p. 112 |
Interview with Molly Holzschlag | p. 112 |
Case Study | p. 115 |
Emily | p. 115 |
Jacob | p. 115 |
Summary | p. 116 |
Give Great Service | p. 117 |
Benefits of Great Service | p. 118 |
Basics of Client Service | p. 119 |
Manage Client Expectations | p. 119 |
Maintain High Availability | p. 120 |
Practice Courtesy and Respect | p. 121 |
Be Honest in All Communication | p. 122 |
Be Proactive in Your Service | p. 122 |
Communication Tips | p. 123 |
Project Management | p. 125 |
Tackling Scope Creep | p. 127 |
Resolving Issues with Problem Clients | p. 128 |
When All Else Fails | p. 131 |
Being Ethical | p. 132 |
Case Study | p. 134 |
Emily | p. 134 |
Jacob | p. 134 |
Summary | p. 135 |
Achieve Work-Life Balance | p. 137 |
Looking After Yourself | p. 138 |
Caring for Yourself at Work | p. 139 |
Maintaining Health and Wellness | p. 140 |
Having Self-discipline | p. 142 |
Staying Connected | p. 143 |
Thinking Beyond the Office | p. 146 |
Supporting the Community | p. 146 |
Being Green | p. 147 |
Interview with Stephen Collins | p. 150 |
Case Study | p. 153 |
Emily | p. 153 |
Jacob | p. 154 |
Summary | p. 155 |
Where to from Here? | p. 157 |
Staying Solo | p. 158 |
Retiring from Freelancing | p. 159 |
Building That Business! | p. 163 |
Avoiding Skill Rot | p. 174 |
Case Study | p. 175 |
Emily | p. 175 |
Jacob | p. 176 |
Summary | p. 177 |
Good Luck! | p. 177 |
Index | p. 179 |
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