The Professional Medical Assistant An Integrative, Teamwork-Based Approach (Text with CD-ROM)

by Eagle, Sharon; Brassington, Cindi; Dailey, Candace; Goretti, Cheri

• ISBN13: 9780803616684
• ISBN10: 0803616686
• Edition: 1st
• Format: Hardcover
• Copyright: 2009-04-08
• Publisher: F.A. Davis Company

Summary

This new textbook uses a multidisciplinary, integrated approach to learning that truly reflects the real world in which MAs practice, whether they're focused on the front or back office. From beginning to end, it offers comprehensive, competency-based coverage, complemented by an emphasis on multiple learning styles to better meet the needs of your students.Mastery of all the knowledge and skills that lead to CMA(AAMA) or RMA certification, plus flexibility, versatility, teamwork, and professionalism in the workplace, are the hallmarks of a successful and rewarding career as a Medical Assistant.Our integrated front- and back-office approach provides the foundation for success... Classroom building blocks-medical terminology, body structure and function, and pharmacology. Lab and clinical-building skills through hands-on practice.

Table of Contents

View Full Table of Contents Here I. General-Transdisciplinary 1. Succeeding as a Student 2. The Profession of Medical Assisting 3. Professionalism 4. Health Care Yesterday and Today 5. Therapeutic Communication 6. Legal Considerations 7. HIPAA and a Patient’s Rights 8. Bioethics 9. Patient Education II. Administrative 10. The Office Environment 11. Telephone Techniques 12. Appointment Scheduling 13. Written Office Communications and Mail 14. Medical Records Management 15. Office Management 16. Coding and Insurance 17. Billing and Collections 18. Accounting and Banking III. Clinical 19. Infection Control and Medical Asepsis 20. The Patient Interview 21. Vital Signs 22. Physical Examination 23. Essentials of Medical Terminology 24. Surgical Asepsis and Assisting with Minor Surgery 25. Dermatology 26. Neurology 27. Cardiology and Lymphatics 28. Pulmonology 29. Endocrinology 30. Gastroenterology 31. Urology and the Male Reproductive System 32. Obstetrics and Gynecology 33. Pediatrics 34. Geriatrics 35. Orthopedics 36. Ophthalmology and Otolaryngology 37. Nutrition 38. Introduction to Pharmacology 39. Dosage Calculation and Medication Administration 40. Introduction to the Clinical Laboratory 41. Phlebotomy 42. Hematology and Coagulation Procedures 43. Clinical Chemistry and Serological Procedures 44. Urinalysis 45. Microbiology 46. Bioemergency Response and Preparedness 47. Office Emergencies 48. Radiology and Diagnostic Imaging 49. Externship and Career Strategies Appendices A. Glossary B. Abbreviations C. Index of Competencies D. Commonly Prescribed Drugs E. Certification Examination Content Outlines Index