Public Personnel Management and Public Policy

by Dresang, Dennis L.

• ISBN13: 9780321078407
• ISBN10: 0321078403
• Edition: 4th
• Format: Paperback
• Copyright: 2002-01-01
• Publisher: Longman

Summary

The latest edition of this highly praised book retains the characteristics that have made it a success: an accessible writing style, and an abundance of practical exercises and real life case studies.With an increased inclusion of research findings, this updated text continues to elucidate policy issues and professional practice in personnel administration at every level of government-state, local, and federal.For those interested in public personnel management and human resource administration.

Table of Contents

Preface	vii
Part One Introduction	1	(16)
Introduction: Personnel Management in Government	1	(16)
Productivity	3	(1)
Public Sector Setting	4	(1)
The Diverse Demands on Public Personnel Management	5	(2)
The Electoral System	7	(2)
Public Personnel Specialists	9	(3)
Plan of the Book	12	(1)
Case Study	13	(4)
Part Two Public Policies for Personnel Management in Government	17	(106)
The Development of the Merit System	17	(22)
George Washington and his Men of Character	18	(2)
Andrew Jackson and Spoils	20	(2)
The Merit System and Machine Politics	22	(2)
Merit and the Constitution	24	(1)
Scientific Management and Efficient Government	25	(1)
The New Deal and Public Management	26	(1)
Shared Power	27	(12)
Public Employee Rights and Responsibilities	39	(22)
Political Neutrality	40	(4)
Free Speech	44	(3)
Whistleblowing	47	(4)
Codes of Ethics for Public Employees	51	(3)
Rights to Privacy	54	(1)
Drug Testing	55	(2)
Case Study	57	(4)
Social Representation	61	(25)
The Concept of Representative Bureaucracy	62	(2)
Who Is Represented	64	(1)
Measures of Representativeness	65	(2)
The Record	67	(6)
The Legal Mandates	73	(7)
Affirmative Action Planning	80	(6)
Productivity	86	(19)
Job Design	87	(2)
Ability	89	(1)
Effort	89	(7)
Working Conditions	96	(2)
Privatization	98	(1)
Evaluation	99	(6)
Organization for Public Personnel Management	105	(18)
Organization Theory	106	(1)
Personnel Organization	107	(2)
Agency Linkages	109	(3)
Management in a Central Personnel Office	112	(3)
Institutional Relations	115	(8)
Part Three Organizational Needs	123	(104)
Human Resource Planning	123	(22)
Incrementalism and Public Personnel Management	124	(1)
Use of Human Resource Planning	125	(2)
Approaches Toward Human Resource Planning	127	(1)
A Model for Human Resource Planning	127	(18)
Position Analysis and Job Evaluation	145	(26)
Approaches to Position Analysis	147	(1)
Conducting a Functional Job Analysis	148	(3)
Position Description	151	(2)
Position Classification	153	(2)
Maintaining a Classification System	155	(3)
Alternatives to Position Classification	158	(1)
Job Evaluation	159	(4)
Position Analysis Exercise	163	(8)
Performance Evaluation	171	(19)
The Use of Performance Evaluations	172	(3)
Problems of Measurement	175	(1)
Types of Performance Evaluation	176	(3)
The Evaluators	179	(2)
Appeals	181	(1)
Performance Interview	182	(1)
Performance Evaluation Exercise	183	(7)
Selecting Employees	190	(37)
The Selection Process: An Overview	191	(3)
Recruitment	194	(2)
Job Announcements	196	(2)
Application Forms	198	(4)
Minimum Qualifications	202	(2)
Examinations	204	(2)
Types of Examinations	206	(3)
Examination Validity and Reliability	209	(5)
Veterans' Preference Points	214	(1)
Certification	215	(3)
Interviews and Selection	218	(1)
Probationary Period	219	(2)
Job Announcement Exercise	221	(1)
Constructing an Examination Exercise	222	(1)
Interview Exercise	222	(5)
Part Four Employee Needs	227	(119)
Employee Training and Development	227	(17)
Systematic Approach to Training	228	(5)
Career Development	233	(11)
Health and Safety	244	(17)
Violence	245	(5)
Safety	250	(2)
Personal Care	252	(2)
Family Care	254	(2)
Case Study	256	(5)
Discipline and Dismissal	261	(20)
Historical Developments	262	(1)
Why Fire Employees?	263	(4)
Disciplinary Processes	267	(6)
Standards for Disciplinary Action	273	(2)
Sexual Harassment	275	(1)
Retaliation	276	(1)
Appeal of Employee Dismissal Exercise	277	(4)
Compensation	281	(26)
The Principles of Public Compensation	282	(4)
Forms of Compensation	286	(8)
Setting Levels of Compensation	294	(5)
Cutting Pay	299	(1)
Conducting a Pay Survey Exercise	300	(7)
Collective Bargaining	307	(39)
Organizational Conflict and Collective Bargaining	307	(2)
The Emergence of Public Sector Bargaining	309	(3)
Collective Bargaining Structures	312	(3)
Scope of Bargaining	315	(4)
Bargaining Process	319	(4)
Impasse Resolution	323	(2)
Implementing Contract Provisions	325	(2)
Grievance and Arbitration	327	(2)
The Impacts of Collective Bargaining	329	(4)
Collective Bargaining Exercise	333	(13)
Part Five Conclusion	346	(3)
Summary and Conclusions	346	(3)
The Contemporary Vision of Public Personnel Management	347	(2)
Appendix: General Sources in Public Personnel Management	349	(1)
Index	350