9780452269422

Reinventing Government : The Five Strategies for Reinventing Government

by ;
  • ISBN13:

    9780452269422

  • ISBN10:

    0452269423

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 1993-02-01
  • Publisher: Plume

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Summary

A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country, the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy.

Author Biography

David Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.

Table of Contents

Acknowledgments
Preface
Introduction: An American Perestroikap. 1
Catalytic Government: Steering Rather Than Rowingp. 25
Community-Owned Government: Empowering Rather Than Servingp. 49
Competitive Government: Injecting Competition into Service Deliveryp. 76
Mission-Driven Government: Transforming Rule-Driven Organizationsp. 108
Results-Oriented Government: Funding Outcomes, Not Inputsp. 138
Customer-Driven Government: Meeting the Needs of the Customer, Not the Bureaucracyp. 166
Enterprising Government: Earning Rather Than Spendingp. 195
Anticipatory Government: Prevention Rather Than Curep. 219
Decentralized Government: From Hierarchy to Participation and Teamworkp. 250
Market-Oriented Government: Leveraging Change Through the Marketp. 280
Putting It All Togetherp. 311
Appendix Ap. 332
Appendix Bp. 349
Notesp. 361
Indexp. 393
Table of Contents provided by Blackwell. All Rights Reserved.

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