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9780738499246

IBM Lotus Learning Management System Handbook

by ; ; ; ; ;
  • ISBN13:

    9780738499246

  • ISBN10:

    0738499242

  • Format: Paperback
  • Copyright: 2004-01-01
  • Publisher: Vervante
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Table of Contents

Notices xiii
Trademarks xiv
Preface xv
The team that wrote this redbook xv
Authors xv
Co-authors xvi
Acknowledgements xvii
Become a published author xix
Comments welcome xix
Part 1. Planning
1(38)
Introduction to the IBM Lotus Learning Management System
3(6)
Introduction
4(1)
What a Learning Management System is
4(1)
What makes the IBM Lotus LMS special
5(1)
Blended learning
5(1)
Authoring tool
5(1)
Offline client
6(1)
The bottom line
6(1)
How the LMS is different from LearningSpace
6(1)
Lotus Workplace and the LMS
7(2)
Planning your LMS deployment
9(16)
What is in the LMS
10(11)
How these components interact
14(1)
A closer look at the LMS components
15(6)
Making a project plan for deploying LMS
21(4)
Stage 1: IBM Lotus LMS testbed launch
21(1)
Stage 2: Scoping, planning, and architecture assessment
22(1)
Stage 3: LMS deployment
23(1)
Stage 4: Health check
23(2)
Capacity planning for the LMS
25(14)
Configuration options
26(1)
Tier configuration
26(1)
The initial capacity sizing
27(4)
Defining student population
28(1)
Defining the workload pattern
29(1)
Performance objectives
30(1)
Capacity planning
31(1)
Scalability options
31(6)
A small deployment
32(1)
Another small deployment
33(1)
A medium deployment
33(1)
A large deployment
34(1)
Deployment on remote locations
35(2)
Database size estimation
37(2)
Part 2. Installation
39(136)
Pre-installation
41(40)
Roles and responsibilities
42(1)
Champion or sponsor
42(1)
System architect
42(1)
Network architect
42(1)
Database administrator
42(1)
IT system administrator
42(1)
Help desk
42(1)
System IT specialist
43(1)
Corporate data integration specialist
43(1)
Change management specialist
43(1)
Content developers
43(1)
Preconfiguring the LMS servers
43(3)
Installing XVFB on UNIX platforms to enable reporting
44(2)
LDAP server
46(9)
Tasks to complete
46(3)
Additional information
49(6)
Database server
55(4)
Tasks to complete
56(3)
SMTP server
59(2)
Tasks to complete
59(1)
SMTP commands
60(1)
HTTP servers
61(7)
HTTP servers for LMS user interface access
61(3)
HTTP servers for course contents
64(1)
Tasks to complete
65(3)
WebSphere Application Server
68(13)
WAS terminology
68(1)
Tasks to complete
69(6)
Additional information
75(6)
Installation
81(24)
Installation overview
82(1)
Installing LMS
82(8)
About the LMS installer
82(1)
Tasks to complete
83(5)
LMS installation example
88(1)
Installation file structure
89(1)
Creating and populating databases
90(2)
Configuring WebSphere
92(6)
Overview
92(1)
Defining the WAS parameters at the correct scope
93(1)
Example of WebSphere settings
94(3)
Deploying the LMM and DS applications to WebSphere
97(1)
System configuration
98(4)
Setting up the DS
98(1)
Help files for the setup
98(2)
Setting up e-mail
100(2)
Testing the LMS application
102(1)
Additional DS server
102(3)
Post-installation tuning
105(20)
Move static LMS elements to the Web server
106(2)
Installing static files for LMM user interface
106(1)
Installing static files for DS user interface
107(1)
LDAP performance
108(2)
LDAP tuning
108(1)
Indexing LDAP attributes
109(1)
Deferring the IsManager lookup
110(1)
Database server performance
110(1)
Tuning TCP settings on LMS servers
111(4)
Microsoft Windows 2000
111(2)
Linux
113(1)
IBM AIX
113(1)
Sun Solaris
114(1)
Tuning HTTP servers
115(5)
Reload interval for WebSphere plug-in configuration file
115(1)
Sun ONE Web server, Enterprise Edition - Solaris
115(1)
Microsoft Internet Information Server (IIS)
116(1)
IBM HTTP Server - UNIX
117(2)
IBM HTTP Server - Windows 2000
119(1)
Tuning the WebSphere Application Server
120(5)
JVM heap size
120(1)
JVM Just in Time Compiler
121(1)
JVM - Avoiding class verification
121(1)
JVM - Number of garbage collection threads
121(1)
Web container thread pool
121(1)
Web Container MaxKeepAliveConnections
122(1)
MaxKeepAliveRequests
122(1)
JDBC Data Source - Connection Pool size
123(2)
Maintenance
125(6)
Server maintenance plan
126(1)
Backup hints
127(1)
Updating LMS basic settings
127(1)
Recommended server restart sequence
128(3)
Batch files to stop and start LMS
129(2)
Troubleshooting
131(14)
Introduction
132(1)
Locating the problem
132(3)
HTTP Server and plug-in problems
135(2)
Check plug-in settings
136(1)
HTTP server log
136(1)
Review WebSphere plug-in log file
137(1)
Problems with WebSphere security
137(1)
Cannot activate Global Security
137(1)
How to disable security
138(1)
Database error
138(2)
LMS Updater
140(1)
Test JDBC connections from within WebSphere
140(5)
Test scenario
140(1)
Deploying the test tool
141(1)
Content of TestDbConnections.jsp
142(3)
Migration overview
145(8)
Introduction
146(1)
Planning your migration
146(1)
Migrating data from Forum
147(2)
Migration from LearningSpace to LMS
149(3)
Additional resources
152(1)
Integration with other systems
153(22)
Options for system integration
154(1)
Connecting LMS with LVC
155(10)
Installing the LVC-LMS connector
156(1)
Enabling an LVC server in LMS
157(2)
Enabling SSO and importing the LTPA key on LVC servers
159(1)
About generated courses
160(1)
Creating and editing courses that include a live session
161(1)
Managing courses that include a live session
162(1)
Tips for working with live sessions
163(2)
Using the LMS API
165(10)
Features
166(1)
A Java-based example
166(9)
Part 3. Configuration, customization, and reports
175(96)
Configuring LMS
177(32)
Getting started
178(1)
LDAP, the key to the LMS
179(5)
Matching strings
179(3)
Controlling access
182(2)
Scaling down the LMS
184(1)
Managing users in LMS
185(8)
Creating roles
186(1)
Explicit and automatic roles
187(4)
Permissions
191(2)
Create profiles
193(5)
Rostering users
197(1)
Course catalog
198(11)
Master and course offering folders
199(2)
Creating course entries
201(4)
Curriculums and certificates
205(4)
Customization
209(20)
Introduction
210(1)
Introduction to customization sets
210(2)
Define customization sets
211(1)
Test customization sets
211(1)
Replacing the application logo and text
212(2)
Replacing the logo
212(1)
Replacing the text
213(1)
Install the ITSO sample customization set
214(5)
Introduction
214(1)
Extract the customization set
214(2)
Register the new customization set
216(3)
Deployed customization set
219(1)
Displaying an online users counter
219(2)
Payment method capturing
221(8)
JSP modifications
221(3)
Domino Agent
224(5)
Custom reports
229(42)
Introduction
230(1)
JReport overview
230(1)
JReport installation
231(3)
JReport system requirements
231(1)
JReport Designer download
231(1)
JReport installation
232(2)
Install JReport help files
234(1)
Steps to create a custom report
234(1)
Set up a new report
235(5)
Creating a custom catalog
236(2)
Locating an existing report
238(1)
Create a custom template
239(1)
Changing the report
240(12)
Catalog browser and Report Inspector
240(3)
Managing report layout
243(1)
Working with groups
243(2)
Working with formulas
245(2)
Adding a data field to the report
247(1)
Using parameters
248(1)
Creating and editing SQL
249(1)
Basic SQL query structure
249(2)
Inserting a subreport
251(1)
Using the view mode
251(1)
Deploying a report
252(6)
Special parameters
254(1)
Selection types
255(1)
Categories
256(1)
Example of attributes for reports
257(1)
Enabling custom reports
258(1)
Example of editing an existing report
258(11)
Troubleshooting
269(2)
Part 4. Using the LMS
271(54)
Content is still king
273(34)
Course development
274(10)
The development process
274(1)
Instructional design
274(1)
Design elements
275(2)
Development
277(2)
IBM 4-Tier Model
279(2)
Implementation
281(1)
Evaluation
282(2)
Content-related terminology in LMS
284(3)
Course
284(2)
Curriculum
286(1)
Certificates
286(1)
Where the content comes from
287(6)
SCORM
288(2)
AICC
290(1)
Importing existing content into LMS
291(2)
The LMS Authoring Tool
293(2)
What the LMS Authoring Tool is meant to do
293(1)
What the Authoring Tool is not intended to do
294(1)
The LMS Authoring Tool Guide
295(1)
Content deployment
295(4)
Deployment process overview
295(2)
The deployment process in detail
297(2)
CLIMP, the LMS Command Line Import utility
299(8)
Installing CLIMP
299(1)
Using CLIMP
299(4)
Troubleshooting with CLIMP
303(4)
A User view of LMS
307(18)
The user interface
308(10)
Anonymous access
308(1)
Student access
308(7)
Manager interface
315(1)
Instructor interface
315(1)
Administrator interface
316(2)
Offline Learning Client
318(7)
Deploying the Offline Learning Client
318(2)
Downloading the Offline Learning Client
320(1)
Using the Offline Learning Client
321(2)
Using the Offline Client on one workspace for different users
323(1)
Silent mode installation
323(1)
Install the Offline Client from a CD
324(1)
Part 5. LMS scenario
325(34)
Corporate scenario
327(32)
What it takes to implement the LMS
328(4)
The project team
329(3)
Project plan for the deployment at MAGIC
332(1)
LMS testbed launch
333(1)
Define boundaries
333(1)
Building a testbed system
333(1)
Skills transfer for both business and technical communities
334(1)
Scoping, planning, and architecture
334(4)
Capacity planning for MAGIC
335(1)
Pre-configuration
336(2)
LMS deployment
338(14)
Installation at MAGIC
338(1)
LMS configuration checklist for MAGIC's pilot
339(4)
LMS configuration settings for MAGIC's pilot
343(9)
Content deployment at MAGIC
352(4)
Managing changes and deploying updated courses
354(2)
Education rollout
356(1)
Health check
357(2)
Appendix A. Sample sizing questionnaire
359(4)
Appendix B. LMS installation checklist
363(10)
LMS servers - Preconfiguration checklist
364(1)
LMM machine
364(1)
DS machine
365(1)
LDAP server
365(1)
Database server
366(1)
SMTP server
367(1)
HTTP servers
367(2)
HTTP server for LMS-LMM user interface
367(1)
HTTP server for LMS-DS user interface
368(1)
HTTP server for content
368(1)
WebSphere Application Server
369(1)
Installation overview
369(4)
Appendix C. Software requirements
373(4)
Supported operating systems for LMS servers
374(1)
Supported LDAP directory servers
374(1)
Supported database servers
374(1)
Supported Web servers for use with WAS
375(1)
Client operating system and browser requirements
375(2)
Appendix D. WebSphere Application Server security parameters
377(12)
How to set up security in WAS
378(11)
LDAP user registry
378(2)
Advanced LDAP settings
380(3)
LTPA configuration settings
383(3)
Global security settings
386(3)
Appendix E. WebSphere scope setting
389(4)
Set the correct scope of the parameters in WebSphere
390(1)
Saving the work
391(2)
Appendix F. Default LDAP attribute mappings
393(4)
Default LDAP user attribute mappings
394(1)
Default LDAP group attribute mappings
394(1)
Default directory profiles
395(1)
Determining the effective mapping
395(2)
Appendix G. Configuring LMS for the MAGIC company
397(36)
Scenario configuration example
398(35)
Roster developers
398(3)
Apply roles to rostered developers
401(1)
Add developers to access control on course folders
401(2)
Test developer access
403(1)
Switch to a developer ID
404(1)
Configure roles
404(3)
Configure profiles
407(1)
Configure locations
408(4)
Configure rooms
412(2)
Configure skills
414(1)
Configure zones
415(1)
Configure course master folders
416(2)
Configure course offering folders
418(1)
Add course masters
418(4)
Roster users
422(2)
Apply roles
424(1)
Assign user profiles
425(1)
Apply skills and zones to instructors
426(2)
Add course offerings
428(2)
Schedule class offerings
430(3)
Appendix H. Default LMS user roles
433(6)
Roles and permissions
434(5)
Appendix I. CLIMP help
439(4)
LMS Command-Line Import Utility (CLIMP)
440(3)
Description
440(1)
Usage
440(1)
Options
440(3)
Appendix J. Additional material
443(2)
Locating the Web material
443(1)
Using the Web material
443(2)
System requirements for downloading the Web material
444(1)
How to use the Web material
444(1)
Abbreviations and acronyms
445(2)
Related publications
447(6)
IBM Redbooks
447(1)
Other publications
447(1)
Online resources
448(3)
Web serving
448(1)
Product information for supported database systems
448(1)
Directory server information
449(1)
Free LDAP viewers
449(1)
Other LDAP links
450(1)
HTTP server information
450(1)
IBM WebSphere Application Server information
451(1)
How to get IBM Redbooks
451(1)
Help from IBM
452(1)
Index 453

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