Management : Skills and Application

PART ONE: Foundations

1 Introduction to Management

2 The Management Movement

3 Developing Communication Skills

4 Decision-Making Skills

PART TWO: Contemporary Issues

5 International Business

6 Legal, Ethical, and Social Responsibilities of Management

PART THREE: Planning Skills

7 The Basics of Planning and Strategic Management

8 Operations Management and Planning

PART FOUR: Organizing and Staffing Skills

9 Organizing Work

10 Organizing Structure

11 Understanding Work Teams

12 Staffing

13 Developing Employees and Managers

PART FIVE: Directing Skills

14 Motivating Employees

15 Developing Leadership Skills

16 Managing Conflict and Stress

17 Managing Change and Culture

PART SIX: Controlling Skills

18 Controlling

19 Appraising and Rewarding Performance

20 Operations Control

GLOSSARY

INDEX

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.