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9780742527973

E-Government 2003

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  • ISBN13:

    9780742527973

  • ISBN10:

    0742527972

  • Format: Paperback
  • Copyright: 2002-12-17
  • Publisher: Rowman & Littlefield Publishers
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List Price: $53.00

Summary

Provides in-depth case studies of the state of e-government today. The book chronicles the early days of e-government and presents a collective snapshot in time as to where governments - at the federal, state, and local levels - are today as they continue their march toward e-government.

Table of Contents

The E-Government Challengep. 1
E-Government: A Progress Reportp. 3
Introduction
How Do Government Websites Compare?
How Is E-Government Being Deployed?
What Are the Major Challenges Facing E-Government?
What's Ahead for E-Government?
Bibliography
Government on the Webp. 15
The State of Federal Websites: The Pursuit of Excellencep. 17
The Federal Government on the Web
Providing Effective E-Government Service
Evaluating Features on Federal Websites
Federal Websites Rated for Excellence
Recommendations
Methodology and Resources
Endnotes
Enhancing E-Service Delivery in State Governmentp. 53
Introduction
E-Government
State Portal Functionality
State Web Portals and E-Service Delivery
Benchmarking Future E-Service Development
State Portal Web Addresses
Bibliography
Federal Intranet Work Sites: An Interim Assessmentp. 81
Models of Intranet Use
Design and Development of Intranets in Federal Government Agencies
Human Resources Applications on Agency Intranets
Findings and Recommendations
Agency Personnel Interviewed
Bibliography
E-Government in Actionp. 125
Leveraging Technology in the Service of Diplomacy: Innovation in the Department of Statep. 127
Introduction: The Digital Challenge
Case Studies: Using Technology to Improve Diplomatic Interaction
Case Studies: Using Technology to Improve Public Access
Case Studies: Using Technology to Improve Internal Communication
Lessons Learned
Recommendations
Glossary
Endnotes
Bibliography
State Government E-Procurement in the Information Age: Issues, Practices, and Trendsp. 177
Introduction
Information Technology and the Move toward E-Government
The Evolution of E-Procurement
State E-Procurement in Practice
Advances in State E-Procurement
Conclusions and Recommendations
Web Addresses and Contact Information for State Procurement Offices
Summary of the Surveys
Survey Instrument for the 2001 E-Mail Follow-Up Survey
Endnotes
Bibliography
Internet Voting: Bringing Elections to the Desktopp. 237
Introduction
The 2000 Arizona Democratic Presidential Preference Election
Arizona Citizen Attitudes toward Internet Voting
Potential Advantages of Internet Voting
Key Issues to Be Resolved
Conclusion and Recommendations
Research Methodology
Bibliography
Challenges Facing E-Governmentp. 267
Financing and Pricing E-Servicep. 269
Introduction
How State Governments Finance Web Portal Projects
The Structure of Portal Revenue and Prices
Recommendations
Web Portal Funding and Financing Models: Traditional, Infrastructure-Finance, and Internet-Based
More on the Pricing of Online Services and the Impact on Agency Budgets
Endnotes
Public-Sector Information Security: A Call to Action for Public-Sector CIOsp. 297
Introduction
Recommendations
Conclusions
Report from the NASCIO Forum on Security and Critical Infrastructure Protection
Mark's Story: A Hypothetical Case Study
Recommended Resources
Endnotes
Preparing for Wireless and Mobile Technologies in Governmentp. 345
Introduction
Understanding Wireless/Mobile Technology
Understanding Enterprise Applications
Applying Wireless/Mobile Technology to Government
Getting Users Technology Ready
Findings and Recommendations
Table of Contents provided by Syndetics. All Rights Reserved.

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