9781587055935

Summary

The start-to-finish guide to designing, operating and managing all elements of Cisco TelePresence Systems (CTS)- Systematically addresses all of the challenging technical issues associated with implementing next-generation Cisco TelePresence Systems.- Helps companies deploy a breakthrough virtual conferencing and collaboration experience that reduces time to market, eliminates costly travel, and simplifies global teamwork.- Authored by three top Cisco experts on TelePresence technology Cisco TelePresence Systems (CTS) systems create live, face-to-face meeting experiences, providing a breakthrough virtual conferencing and collaboration experience that transcends anything previously achievable by videoconferencing. While the business case for deploying CTS is compelling, implementation can be challenging. In this book, three leading Cisco experts cover everything technical professionals and managers need to know to successfully design, operate, and manage CTS in their environments. Written by the leading Cisco CTS technical experts, this book covers all the components and elements of a working CTS solution: video, audio, QoS, security, call processing, calendaring integration, concierge services, operations, management, and much more. Four detailed case studies illustrate key concepts through realistic deployment scenarios.

Author Biography

Tim Szigeti, CCIE No. 9794, is a technical leader at Cisco within the Enterprise Systems Engineering (ESE) team, where he has spent the last decade specializing in quality of service technologies. His current role is to design network architectures for the next wave of media applications, including TelePresence, IP video surveillance, digital media systems, and desktop video. He has coauthored many technical papers, including the Cisco Enterprise QoS Design Guide and the Cisco TelePresence Network Systems Design Guide, and the Cisco Press book End-to-End QoS Network Design. Tim holds a bachelor of Commerce degree in management information systems from the University of British Columbia.

Kevin McMenamy is senior manager of technical marketing in the Cisco TelePresence Systems Business Unit (TSBU). Kevin has been doing technical marketing at Cisco since February 2000, focused primarily on voice- and video-related technologies, including Cisco IP/TV, Cisco H.323 video conferencing, Cisco IP Telephony, and Unified Communications, and now Cisco TelePresence. Prior to Cisco, Kevin worked at FVC.COM, which manufactured H.321 video conferencing solutions, and at Winnov L.L.P, which manufactured the video capture cards used in the Cisco IP/TV streaming servers and in PCs for Microsoft’s NetMeeting and WhitePine Software’s CUCME applications. Kevin has filed several U.S. patents with Cisco on voice and video signaling and security concepts and has coauthored and contributed to numerous technical papers including the Cisco IP Videoconferencing Design Guide, the Cisco IP Video Telephony Design Guide, the Cisco IP Telephony Design Guide, the Cisco Quality of Service Design Guide, the Cisco SAFE Blueprint, Cisco CallManager Fundamentals, and most recently the Cisco TelePresence Network Systems Design Guide.

Roland Saville is a technical leader within the Cisco Enterprise Systems Engineering (ESE) team. For the past 13 years at Cisco, he has focused on a broad range of technology areas, including VoIP, security, wireless, RFID, and TelePresence as a systems engineer, consulting systems engineer, and technical marketing engineer. He has coauthored many technical papers including the Cisco SAFE Blueprint documents, Cisco TelePresence Network Systems Design Guide, and several U.S. patents relating to RFID technology. Roland holds a bachelor of science degree in electrical engineering from the University of Idaho and a master of business administration from Santa Clara University.

Alan Glowacki is a technical marketing engineer in the TelePresence Systems Business Unit (TSBU). Alan has been working on video communications since 1995 when he joined First Virtual Communications as employee number 20. After five years with First Virtual Communications, Alan joined Cisco, focusing on H.323 video conferencing. During his time with Cisco, he authored many technical papers including the first H.323 Videoconferencing Solution Reference Design Guide. After three and a half years with Cisco, he left to try another startup only to return to Cisco in 2006. Upon his return to Cisco, Alan returned his focus to video by joining the TSBU.

Introduction
Cisco TelePresence Overview
The Cisco TelePresence eXperience (CTX)
TelePresence Physical Design
Room Requirements
Case Study 1
Physical Room Design
Installation Logistics
Case Study 2
Installation Logistics
TelePresence Network Infrastructure Design
Connecting the Endpoints
Network Deployment Models Introduction
TelePresence Network Service Level Requirements
TelePresence QoS Design Best-Practices
Place-in-the-Network TelePresence QoS Design
Case Study 3
Enterprise & Service Provider QoS Design for TelePresence
Securing TelePresence
Case Study 4
Secure TelePresence Design
Multipoint
Case Study 5
TelePresence Multipoint Design
Business to Business Connectivity
Case Study 6
Business-to-Business TelePresence Design
TelePresence Interactive Services Design
Call Processing
Call Admission Control
CallManager Deployment Models
Case Study 7
TelePresence CallManager Design
Calendaring Integration
Case Study 8
Calendaring Integration
TelePresence Operations, Administration and Management
TelePresence Operations
Concierge Services
Managing the Endpoints
Case Study 9
TelePresence Endpoint Management
Cisco Network Management Applications for TelePresence
Case Study 10
Managing TelePresence Networks
Collaboration Applications
Interoperability
Pre-Qualification Checklist
Room Assessment Checklist
Network Path Assessment Checklist
Table of Contents provided by Publisher. All Rights Reserved.

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Excerpts

Cisco TelePresence Fundamentals Cisco TelePresence Fundamentals IntroductionI well remember my first Cisco TelePresence experience.It was in the fall of 2006, and my manager had been urging me for several weeks to check out the first pair of production TelePresence rooms at the Executive Briefing Center at the Cisco headquarters in San Jose. However, I had kept putting it off because I was "too busy." Being familiar with many forms and flavors of video conferencing systems, I was a bit skeptical that there was really anything new or cool enough to merit my walking seven buildings over and seeing for myself. But eventually I relented and made the arduous ten-minute trek, and my life hasn't been the same since.It's difficult to encapsulate in words how authentic TelePresence is; it just has to be experienced firsthand to really "get it." But I distinctly remember looking at a life-size image of a colleague on the high-definition screen and seeing the second hand on his watch tick in real time and thinking, "This can change everything." And indeed it has and is continuing to do so.The Cisco company vision has been and continues to be, "changing the way we work, live, play, and learn," and never has a single technology (since perhaps IP itself) had such a cross-functional impact and potential as Cisco TelePresence.TelePresence quite literally changes the way we work. I can personally attest to this because for the past decade, I had been traveling on average two to three times per month: wasting hundreds of hours in airport lines and lounges, spending tens of thousands of company dollars per year, and burning who knows how many tons of fossil fuels. Now, I walk to the nearest TelePresence room and conduct meetings with colleagues and customers alike and then walk home, simultaneously saving time, money, and the environment.TelePresence is also changing the way we live. For instance, many Cisco employees usually have at least some members of their families living far away from them. In recent years, during holiday seasons, Cisco has invited employees and their families to book their respectively nearest TelePresence rooms (of which several hundred have been deployed globally) and "visit" with each other. Ongoing research and development is aimed at bringing TelePresence into the home, which would bring all of us closer to our distant friends and families, without having to even leave the couch.Similarly, TelePresence is changing the way we play. Recent initiatives in the sports and entertainment fields have seen the introduction of TelePresence in various sports venues, allowing for distant friends to "trash talk" while watching a game or for fans to "visit" with their heroes, even though distances of thousands of miles might physically separate the parties.And finally, TelePresence is changing the way we learn. Geographically disparate teachers and students are meeting and interacting with a degree of ease and effectiveness as never before. Classrooms on opposite ends of the planet are linked together through TelePresence, giving students a broader cultural exposure and a better global perspective.And the list of ways TelePresence technologies can be applied goes on and on....And so, in short, I was ho

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Cisco Telepresence Fundamentals

1587055937

Supplemental Materials

Summary

Author Biography

Table of Contents

Supplemental Materials

Excerpts

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