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9781118836699

Recommend This! Delivering Digital Experiences that People Want to Share

by ;
  • ISBN13:

    9781118836699

  • ISBN10:

    1118836693

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2014-02-10
  • Publisher: Wiley
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Supplemental Materials

What is included with this book?

Summary

A detailed look at relationships and how to harness their power for business growth

This book teaches marketers how to build successful relationships with early-stage buyers by creating trust and a sense of friendship. The first step is learning to understand buyer activity to gauge what they want—or might want—when they first visit an online site. Then marketers must use strategies to capture the buyer’s attention and build the relationship carefully, rather than aggressively trying to close a sale.

Authors Jason Thibeault and Kirby Wadsworth have proven themselves as innovative thought leaders, researchers, and trustworthy guides in improving revenue streams. Their book aims to show organizations the value of relationships in a digital age and a clear method for quantifying that value. It includes specific techniques, like storytelling and personalized content, which have been proven to improve conversions and engage customers.

The barriers to finding and engaging with consumers have been destroyed by the ease of clicking a mouse button or tapping on a screen. Today’s technology enables competitors to emerge seemingly overnight, and the wide range of choices consumers have today means that businesses can no longer compete solely on product. Recommend This! helps organizations take advantage of the one aspect of business that hasn’t changed—relationships. It teaches marketers the strategies they need to be successful in a digital world where forming, cultivating, and taking advantage of relationships can be difficult.

Recommend This! teaches organizations how to measure and manage relationships while offering specific strategies to create revolutionary change. It is a must read for anyone who needs to understand how digital relationships alter the way we do business.

Author Biography

Jason Thibeault (www.jasonthibeault.com) Jason is a reformed serial entrepreneur and college professor turned digital superhero. As a marketing strategist, he helps organizations capitalize on digital technologies to succeed in today’s online world. He imagines and builds creative technology solutions that drive today’s economy while consorting with CEOs, VCs, and little kids that have aspirations of playing professional hockey. Jason has launched numerous startups using growth hacking strategies, helped public companies pivot business models, and speaks internationally about the impact of digital technologies on business. Follow him on twitter @_jasonthibeault.

Kirby Wadsworth (www.kirbywadsworth.com) With over 20 years in executive marketing roles, Kirby has led the transition from traditional outbound to content-driven inbound marketing for both global public companies and private startups. His work has created billions of dollars in new market opportunities, defined a quantifiable model for marketing return on investment, and helped pioneer the role of online communities in providing sustainable competitive advantage. Follow him on twitter @acesage.

Table of Contents

Acknowledgements

Is Digital Marketing Dead?

Introduction

Chapter 1: Business as Usual is over…or is it?

Chapter 2: Digital Changes Everything

Chapter 3: The Importance of Relationships

Chapter 4: How We Connect in the Digital World

Chapter 5: Measuring the Value of Relationships

Chapter 6: Bridging Digital

Chapter 7: Understanding Need

Chapter 8: Developing History

Chapter 9: Offering Curation

Chapter 10: Recognizing Faces

Chapter 11: Telling Stories

Chapter 12: Being Authentic

Chapter 13: Delivering Consistency

Chapter 14: Maintaining Credibility

Chapter 15: Helpfulness

Chapter 16: Nurturing Online Communities

Chapter 17: Delivering the Promise

Chapter 18: Looking Forward

References

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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