Introduction | p. ix |
Focus on Your Goal | p. 1 |
Tailor Your Argument to the Decision-Maker | p. 13 |
Cultivate Ethos | p. 43 |
Base Your Argument on Reasons | p. 57 |
Build with Evidence, Law, and Policy | p. 81 |
Appeal to Emotion | p. 107 |
Use the Best Medium for the Message | p. 117 |
Strategically Arrange Your Arguments | p. 135 |
Argue with Style | p. 159 |
Use Delivery to Enhance Communication | p. 181 |
Engage Your Listener | p. 197 |
Immunize and Refute Opposing Points | p. 207 |
Index | p. 225 |
About the Authors | p. 239 |
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