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Preface | p. ix |
Foreword | p. xi |
Foreword | p. xiii |
About the Authors | p. xv |
Acknowledgments | p. xvii |
The Healthcare Management Workforce | p. 1 |
Why Choose Healthcare Management? | p. 2 |
The Origins of Healthcare Management | p. 3 |
Growth and Opportunities | p. 3 |
Healthcare Management Talent Quotient Quiz | p. 5 |
Knowledge Base Required for Healthcare Management | p. 7 |
Managerial Skills Required for Healthcare Management | p. 9 |
Experiential Learning Required for Healthcare Management | p. 12 |
Chapter Summary | p. 13 |
Understanding Healthcare Management | p. 17 |
The Need for Management and Their Perspective | p. 18 |
Management: Definition, Functions, and Competencies | p. 19 |
Management Positions: The Control in the Organizational Hierarchy | p. 21 |
Focus of Management: Self, Unit/Team, and Organization | p. 24 |
Role of the Manager in Talent Management | p. 26 |
Role of the Manager in Ensuring High Performance | p. 26 |
Role of the Manager in Succession Planning | p. 28 |
Chapter Summary | p. 29 |
Healthcare Management Practice Settings | p. 33 |
Understanding Practice Settings: Direct and Non-Direct Care | p. 33 |
Direct Care Settings | p. 34 |
Ambulatory Care Organizations/Clinics | p. 34 |
Health Departments: Local, County, State, and Federal | p. 36 |
Hospitals | p. 40 |
Hospital Systems | p. 42 |
Physician Practices | p. 44 |
Assisted Living Facilities | p. 48 |
Nursing Homes | p. 50 |
Retirement Communities | p. 53 |
Wellness/Fitness Centers | p. 55 |
Non-Direct Care Settings | p. 57 |
Associations | p. 57 |
Consulting Firms | p. 59 |
Medical Suppliers | p. 61 |
Managed Care Organizations/Health Insurers | p. 63 |
Pharmaceutical Firms | p. 65 |
Perspectives from the Field: Profiles of Healthcare Managers | p. 71 |
Sampling Matrix and Process for Developing Profiles | p. 72 |
A Day in the Life of Healthcare Managers | p. 73 |
Proportion of Time Spent on Management Functions | p. 73 |
Use of Knowledge, Skills, and Abilities | p. 74 |
Key Sources of Satisfaction | p. 75 |
Profiles of Healthcare Managers | p. 77 |
Larry M. Beck, MBA, MHA, FACHE | p. 78 |
Michael C. Boblitz, MBA | p. 81 |
Sandy Cave, RN, BSN | p. 84 |
Stephanie Chisolm, PhD | p. 87 |
Kristi Donovan, MS, CAE | p. 90 |
Teresa L. Edwards, MHA, FACHE | p. 93 |
Christopher Fanning, MHSA | p. 96 |
Valerie Fearns | p. 98 |
William J. Forbes, PhD | p. 102 |
Harry Fox | p. 104 |
Treg Fuller, MSS | p. 106 |
Schuyler Fury | p. 108 |
Theresa C. Honchar, LPN | p. 112 |
Andrew Jones, MS | p. 114 |
J. S. Parker Jones, IV, MS, CNHA, FACHCA | p. 117 |
Michael Jurgensen, MHA | p. 120 |
Sharon E. Kelley, RN, MS, NEA-BC | p. 122 |
Mary Beth Kiser, MPH | p. 125 |
Lauren Koontz | p. 127 |
Jim Krauss, MHSA, FACHE | p. 129 |
Amanda Llewellyn, MHA/MBA, FACHE | p. 131 |
Jerod M. Loeb, PhD | p. 135 |
Lew Lyon, PhD | p. 137 |
Natassja Manzanero | p. 140 |
Karen Maust | p. 144 |
Michael J. McDonnell, MBA | p. 147 |
Matt Neiswanger, MSW, LNHA | p. 150 |
Ryan Novak | p. 153 |
Ryan Papa | p. 156 |
Reena Patel | p. 160 |
Justine Powell | p. 162 |
Jeff Richardson, MBA, LCSW-C | p. 165 |
Andrea Saevoon | p. 167 |
Jennifer R. Shapiro, MPH | p. 169 |
Sunil K. Sinha, MD, MBA, FACHE | p. 171 |
Justin E. Skinner, MFA, MBA | p. 174 |
Wes Street, NHA | p. 176 |
Richard J. Stull, FACHE | p. 178 |
Jeanine Tyler | p. 181 |
Jennifer Villani, MPH | p. 184 |
Jason Vollmer | p. 187 |
Tanisha Woodard | p. 191 |
Summary and Conclusions About the Profession | p. 195 |
Themes from the Healthcare Manager Profiles | p. 195 |
Interest in the Profession and Satisfaction | p. 196 |
The Role of Mentors | p. 197 |
Variation in Preparation, Experiences, and Roles | p. 198 |
Challenges Faced by Healthcare Managers | p. 199 |
Growth Areas for Healthcare Management | p. 200 |
Skills Needed for the Next Generation of Healthcare Managers | p. 202 |
Advice from the Managers | p. 204 |
Conclusions | p. 206 |
Resources for Learning More About Healthcare Management | p. 207 |
Acronyms, Organizations, and Web Addresses | p. 207 |
Sample Bachelor of Science Healthcare Management Programs of Study | p. 211 |
James Madison University | p. 211 |
Towson University | p. 215 |
Sample Master of Health Administration (MHA) Degree Requirements | p. 219 |
The Pennsylvania State University | p. 219 |
Getting a Job in Healthcare Management | p. 221 |
Frequently Asked Questions (FAQs) | p. 221 |
Commonly Used Terms in Job Advertising and Position Descriptions | p. 224 |
Sample Position Descriptions | p. 227 |
Do's and Don'ts of Interviewing | p. 229 |
Checklist for Finding the Right Job | p. 233 |
Sample Cover Letters and Resumes | p. 235 |
Index | p. 243 |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.