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by Persons, Timothy; Holzherr, Andrea; Jokisalo, Ulla (CON)
by Persons, Asia Zak; Persons, Timothy
by Christian Gronroos (Swedish School of Economics, Helsinki )
by TaiK
by Holzherr, Andrea
by Persons, Timothy
by Persons, Timothy; Persons, Asia Zak; Hertel, Shao-Ian; et al.