Shared Cognition In-Organizations : The Management of Knowledge

by Levine, John M.; Thompson, Leigh L.; Messick, David M.; Moreland, Richard

• ISBN13: 9780805828917
• ISBN10: 0805828915
• Format: Paperback
• Copyright: 1999-07-01
• Publisher: Lawrence Erlbau

Summary

Written for those interested in the topic of "shared knowledge" in organizations, this edited volume brings together a variety of themes and perspectives that emerge when multidisciplinary scholars examine this important subject. The papers were presented at a conference designed to bring together behavioral scientists who were interested in the creation, conversation, distribution, and protection of knowledge in organizations. The editors bring together a distinguished group of social psychologists who have made important contributions to social cognition and group processes. They cast a wide net in terms of the topics covered and challenged the authors to think about how their research applies to the management or mismanagement of knowledge in organizations. The volume is divided into three sections: knowledge systems, emotional-motivational systems, and communication and behavioral systems. A final conclusion chapter discusses and integrates the various contributions.

Table of Contents

About the Editors	vii
Contributors	ix
Foreword	xi
Preface	xiii
Introduction	xv
Part I Knowledge Systems
Transactive Memory: Learning Who Knows What in Work Groups and Organizations	3	(30)
Richard L. Moreland
``Saying Is Believing'' Effects: When Sharing Reality About Something Biases Knowledge and Evaluations	33	(16)
E. Tory Higgins
The Uncertain Role of Unshared Information in Collective Choice	49	(22)
Garold Stasser
Dirty Secrets: Strategic Uses of Ignorance and Uncertainty	71	(20)
David M. Messick
Part II Emotional and Motivational Systems
Effects of Epistemic Motivation on Conservatism, Intolerance, and Other System-Justifying Attitudes	91	(26)
John T. Jost
Arie W. Kruglanski
Linda Simon
Accountability Theory: Mixing Properties of Human Agents With Properties of Social Systems	117	(22)
Philip E. Tetlock
Some Like It Hot: The Case for the Emotional Negotiator	139	(24)
Leigh L. Thompson
Janice Nadler
Peter H. Kim
Social Uncertainty and Collective Paranoia in Knowledge Communities: Thinking and Acting in the Shadow of Doubt	163	(32)
Roderick M. Kramer
Part III Communication and Behavioral Systems
Normative Influences in Organizations	195	(18)
Robert B. Cialdini
Renee J. Bator
Rosanna E. Guadagno
Entrepreneurs, Distrust, and Third Parties: A Strategic Look at the Dark Side of Dense Networks	213	(32)
Ronald S. Burt
What Newcomers See and What Oldtimers Say: Discontinuities in Knowledge Exchange	245	(22)
Deborah H. Gruenfeld
Elliott T. Fan
Knowledge Transmission in Work Groups: Helping Newcomers to Succeed	267	(30)
John M. Levine
Richard L. Moreland
Organizational Learning and New Product Development: CORE Processes	297	(30)
Fernando Olivera
Linda Argote
Themes and Variations in Shared Cognition in Organizations	327	(22)
Terry L. Boles
Author Index	349	(12)
Subject Index	361