Social Work with Groups Using the Class as a Group Leadership Laboratory

by Zastrow, Charles

• ISBN13: 9780534528140
• ISBN10: 0534528147
• Edition: 5th
• Format: Hardcover
• Copyright: 2001-06-21
• Publisher: Brooks Cole

Summary

Zastrow's book is a rich resource and hands-on guide that students like to keep for future reference. This ten-part book has each chapter module broken down into a particular format. First, the goal of the chapter is stated; then the chapter provides the theoretical material for the class; and then, exercises are given to illustrate the key concepts in the chapter. Students are encouraged to break into groups and lead the class in the exercises - the class then becomes a lab for students to learn how to work in and lead all kinds of groups.

Table of Contents

PART ONE Introduction to Social Group Work	1	(54)
Types of Groups: Their Nature and Development	2	(25)
Historical Development of Group Work	2	(2)
Settlement Houses	2	(1)
Young Men's Christian Association (YMCA)	3	(1)
Types of Groups	4	(8)
Social Conversation	4	(1)
Recreation/Skill Building	5	(1)
Education	5	(1)
Task	5	(1)
Problem Solving and Decision Making	5	(1)
Focus	6	(1)
Self-Help and Mutual-Aid	6	(2)
Socialization	8	(1)
Therapy	8	(2)
Sensitivity and Encounter Training	10	(2)
Initial Development of Groups	12	(2)
Determining Objectives	13	(1)
Size	13	(1)
Open-Ended vs. Closed-Ended Groups	14	(1)
Duration	14	(1)
The Stages of a Group	14	(2)
Intake	15	(1)
Selection of Members	15	(1)
Assessment and Planning	16	(1)
Group Development and Intervention	16	(1)
Evaluation and Termination	16	(1)
Models of Group Development over Time	16	(3)
Garland, Jones, and Kolodny Model	16	(2)
Tuckman Model	18	(1)
Bales Model	19	(1)
Group Cohesion	19	(2)
Membership and Reference Groups	21	(1)
Breaking the Ice	22	(1)
Experiential Learning	22	(3)
Ethics and Guidelines for Conducting Exercises	23	(1)
Pitfalls to Avoid in Conducting Class Exercises	24	(1)
Group Exercises	25	(2)
Getting Acquainted	25	(1)
Introducing a Partner	25	(1)
Personal Expectations for the Group	25	(1)
Searching for Descriptors	26	(1)
Social Group Work and Social Work Practice	27	(28)
Definition of Social Work	27	(1)
Relationship between Social Work and Social Welfare	28	(1)
What Is the Profession of Social Work?	28	(2)
Generalist Social Work Practice	30	(1)
The Change Process	31	(4)
Define Issues and Problems	32	(1)
Collect and Assess Information	32	(1)
Plan for Services	33	(1)
Identify, Analyze, and Implement Alternative Interventions That Are Valid and Consistent with the Common Purposes, Values, and Ethics of the Social Work Profession	33	(1)
Select and Implement Appropriate Courses of Action	33	(1)
Apply Appropriate Research-Based Knowledge and Technological Advances	34	(1)
Use Appropriate Research to Monitor and Evaluate Practice and Program Outcomes	35	(1)
A Variety of Roles	35	(3)
Enabler	36	(1)
Broker	36	(1)
Advocate	36	(1)
Empowerer	36	(1)
Activist	37	(1)
Mediator	37	(1)
Negotiator	37	(1)
Educator	37	(1)
Initiator	37	(1)
Coordinator	38	(1)
Researcher	38	(1)
Group Facilitator	38	(1)
Public Speaker	38	(1)
A Systems Perspective	38	(1)
Medical Model vs. Ecological Model of Human Behavior	39	(4)
Medical Model	39	(2)
Ecological Model	41	(2)
Goals of Social Work Practice	43	(2)
Enhance the Clients' Problem-Solving, Coping, and Developmental Capacities	43	(1)
Link Clients with Systems That Provide Resources, Services, and Opportunities	43	(1)
Promote the Effective and Humane Operation of Systems That Provide Resources and Services	43	(1)
Develop and Improve Social Policy	44	(1)
Pursue Policies, Services and Resources through Advocacy and Social or Political Actions to Promote Social and Economic Justice	45	(1)
Develop and Use Research, Knowledge, and Skills That Advance Social Work Practice	45	(1)
Develop and Use Culturally Competent Practice	45	(1)
A Problem-Solving Approach	45	(1)
Micro, Mezzo, and Macro Practice	46	(3)
Social Casework	46	(1)
Case Management	46	(1)
Group Work	47	(1)
Group Therapy	47	(1)
Family Therapy	47	(1)
Community Organization	48	(1)
Policy Analysis	48	(1)
Administration	48	(1)
Knowledge, Skills, and Values Needed for Social Work Practice	49	(3)
Knowledge	49	(1)
Core Practice Skills	50	(2)
Values	52	(1)
Social Group Work as a Component of Social Work Practice	52	(1)
Group Exercises	53	(2)
Options Planning	53	(1)
Social Work with Groups and Generalist Practice	54	(1)
PART TWO Leading Groups	55	(74)
Leadership Roles, Functions, and Guidelines	56	(24)
Approaches to Leadership	56	(4)
The Trait Approach	56	(1)
The Position Approach	56	(2)
The Leadership-Style Approach	58	(1)
The Distributed-Functions Approach	59	(1)
Leadership Roles	60	(2)
Task and Maintenance Roles	60	(2)
Other Roles	62	(1)
Power and Influence in Groups	62	(1)
Power Bases in Groups	63	(2)
Reward Power	63	(1)
Coercive Power	64	(1)
Legitimate Power	64	(1)
Referent Power	64	(1)
Expert Power	65	(1)
Effects of Unequal Power	65	(2)
Guidelines for Forming and Leading a Group	67	(6)
Homework	67	(2)
Planning a Session	69	(1)
Relaxing before You Start a Meeting	70	(1)
Cues upon Entering the Meeting Room	70	(1)
Seating Arrangements	70	(1)
Introductions	71	(1)
Clarifying Roles	71	(1)
Agenda	72	(1)
Additional Guidelines for Leading a Group	72	(1)
Standards for Social Work Practice with Groups	73	(3)
Group Exercises	76	(4)
Desensitizing Fears of Leading a Group	76	(1)
Task Functions and Group Maintenance Functions	77	(1)
Power Bases	78	(1)
Types of Influence	78	(2)
Personal Goals, Group Goals, and the Nominal Group	80	(10)
Personal Goals	81	(1)
Hidden Agendas	81	(1)
Establishing Group Goals	82	(3)
Operational and Measurable Goals	82	(2)
Competition vs. Cooperation	84	(1)
The Nominal Group Approach	85	(2)
Group Exercises	87	(3)
Setting Personal and Group Goals	87	(1)
A Sphinx Foundation Grant	87	(1)
The Nominal Group Approach	88	(2)
Group Norms and Problems of Conformity	90	(19)
How Norms Are Learned and Developed	91	(1)
Conformity	92	(2)
Idiosyncracy Credits	94	(1)
Do's and Don'ts of Norms	94	(1)
Problems of Conformity	95	(8)
Types of Disruptive Behavior	95	(4)
Handling Disruptive Behavior	99	(2)
Reducing the Likelihood of Disruptive Behavior	101	(2)
Group Exercises	103	(6)
The Autokinetic Effect	103	(1)
Identifying and Changing Group Norms	103	(1)
An Ornery Instructor	104	(1)
How Group Decisions Affect Values	105	(2)
Confrontation and I-Messages	107	(1)
Confronting and Being Confronted by Others	107	(2)
Working with Diverse Groups	109	(20)
Your Stereotypes and Preconceptions	111	(3)
Knowledge about Diverse Groups	114	(3)
Posture of Reciprocity	117	(1)
Which Intervention Techniques Work?	118	(1)
Anger Management	118	(1)
Cultural Communication	119	(2)
Ethnic-Sensitive Practice	121	(2)
Empowerment	122	(1)
Strengths Perspective	122	(1)
The RAP Framework for Leading Multiracial Groups	123	(2)
Recognize	123	(1)
Anticipate	124	(1)
Problem Solve	124	(1)
Group Exercises	125	(4)
Whom Wouldn't You Marry?	125	(1)
Coming Out of the Closet	126	(1)
Spaceship to Futura	126	(3)
PART THREE Communication in Groups	129	(40)
Verbal Communication	130	(21)
A Model of Communication	130	(3)
One-Way Communication	131	(2)
Two-Way Communication	133	(1)
Perception	133	(7)
The Perceptual Process	134	(1)
Physiological Influences	135	(1)
Sociopsychological Influences	136	(4)
Self-Disclosure	140	(3)
The Johari Window	141	(2)
How to Communicate Effectively	143	(4)
Sender	143	(1)
Receiver	144	(1)
Listening Skills	144	(1)
Active Listening	145	(1)
I-Messages	146	(1)
Collisions of Values	147	(1)
Group Exercises	147	(4)
The Johari Window	147	(1)
Defense Mechanisms	148	(1)
Distortions in Transmitting Information	148	(1)
The Intruder	149	(1)
Active Listening	150	(1)
Nonverbal Communication	151	(18)
Functions of Nonverbal Communication	151	(2)
Repetition	152	(1)
Substitution	152	(1)
Accentuation	152	(1)
Regulation	152	(1)
Contradiction	152	(1)
The Risk of Misinterpretation	152	(1)
Forms of Nonverbal Communication	153	(10)
Posture	153	(1)
Body Orientation	153	(1)
Facial Expressions	153	(1)
Eye Contact	154	(1)
Gestures	155	(1)
Touching	156	(1)
Clothing	157	(1)
Personal Boundaries	158	(1)
Territoriality	159	(1)
Voice	159	(1)
Physical Appearance	160	(1)
Environment	161	(1)
Other Nonverbal Cues	162	(1)
Group Exercises	163	(6)
Chairs, Stickpins, and Coat Hangers	163	(1)
Nonverbal Cues	163	(1)
A Popular Faculty Member	164	(1)
Double Messages	164	(1)
The Flat Tire	165	(1)
Communicating While Blindfolded	166	(1)
Giving and Receiving Feedback about Nonverbal Communication	166	(1)
Zones of Personal Space	167	(2)
PART FOUR Problem-Solving and Decision-Making Groups	169	(48)
Problem Solving, Conflict Resolution, and Controversy	170	(23)
Problem-Solving Approach	170	(2)
Identification and Definition	170	(1)
Assessment of Size and Causes	171	(1)
Development of Alternative Strategies	171	(1)
Assessment of Strategies	171	(1)
Selection and Implementation	171	(1)
Evaluation	172	(1)
Barriers to Effective Problem Solving	172	(1)
Inadequate Definitions	172	(1)
Invalid Hypotheses	172	(1)
Poor Communication	173	(1)
Lack of Skills	173	(1)
Lack of Resources	173	(1)
Lack of Motivation	173	(1)
Brainstorming	173	(1)
Conflict	174	(1)
Techniques for Resolving Conflicts	175	(5)
Role Reversal	175	(1)
Empathy	176	(1)
Inquiry	176	(1)
I-Messages	176	(1)
Disarming	176	(1)
Stroking	177	(1)
Mediation	177	(2)
What If These Strategies Don't Work?	179	(1)
Controversy	180	(2)
Win-Lose Approach	180	(1)
Problem-Solving Approach	181	(1)
Creativity	182	(1)
No-Lose Problem Solving	182	(1)
Intergroup Conflict	183	(2)
Group Exercises	185	(8)
Suspended from High School	185	(1)
Brainstorming	186	(1)
Busing to Achieve Racial Integration	187	(1)
Creative Thinking	188	(1)
The Manhattan Glass	189	(2)
Brainteasers	191	(1)
Resolving Conflicts	192	(1)
Decision Making	193	(13)
The Bases of Decisions	193	(1)
Approaches to Decision Making	194	(4)
Consensus	194	(1)
Simple Majority Vote	195	(1)
Two-Thirds or Three-Fourths Majority Vote	196	(1)
Delegated Decisions	196	(1)
Multiple Voting	197	(1)
Averaging Individual Opinions	198	(1)
Group vs. Individual Decision Making	198	(2)
Groupthink	199	(1)
Group Exercises	200	(6)
Hard Choices-Funding Social Programs	200	(2)
Consensus	202	(1)
Subjective Influences on Merit Raises	203	(3)
Parliamentary Procedure	206	(11)
Basic Rules	206	(1)
Motions	207	(2)
Primary and Secondary Motions	207	(1)
Debating and Voting on Motions	208	(1)
Other Rules and Procedures	209	(1)
Quorum	209	(1)
Agenda	209	(1)
Elections	210	(1)
Constitution and Bylaws	210	(1)
The Roles of Officers	210	(1)
Chairperson	210	(1)
Secretary	211	(1)
Treasurer	211	(1)
The Operation of Committees	211	(1)
Group Exercises	212	(5)
Running a Meeting Using Parliamentary Rules	212	(1)
Parliamentary Bingo	213	(2)
Recognizing Parliamentary Terminology	215	(2)
PART FIVE Organizations and Communities	217	(26)
Organizations and Groups	218	(15)
The Relationship Between a Group and an Organization	219	(1)
Models of Organizations	219	(7)
The Autocratic Model	219	(1)
The Custodial Model	220	(1)
The Scientific Management Model	220	(1)
The Human Relations Model	221	(1)
Theory X and Theory Y	222	(1)
The Collegial Model	223	(1)
Theory Z	224	(1)
Management by Objectives	224	(1)
Total Quality Management	225	(1)
Surviving in a Bureaucracy	226	(4)
Group Exercises	230	(3)
Analyzing a Human Services Organization	230	(1)
Understanding and Applying Models of Organization	231	(1)
Theory X and Theory Y	232	(1)
Communities and Groups	233	(10)
The Relationship between a Group and a Community	233	(1)
Analyzing a Community	234	(1)
Models of Community Practice	235	(4)
Locality Development Model	235	(1)
Social Planning Model	236	(1)
Social Action Model	236	(3)
Group Exercises	239	(4)
Analyzing a Community	239	(1)
Analyzing Community Change	240	(3)
PART SIX Self-Help and Educational Groups	243	(40)
Self-Help Groups	244	(10)
Mended Hearts: An Example	244	(1)
Definition and Characteristics	245	(1)
Classification of Self-Help Groups	246	(1)
Katz and Bender Classification	246	(1)
Powell Classification	247	(1)
Benefits of Self-Help Groups	247	(2)
Linkage with Social Workers	249	(1)
Starting a Self-Help Group	249	(2)
On-Line Self-Help Groups	251	(1)
Group Exercises	252	(2)
Alcoholics Anonymous	252	(1)
Combating AIDS	253	(1)
Stress Management	254	(17)
Conceptualizing Stress	255	(3)
Reactions to Stress	255	(1)
Stressors	256	(1)
Optimal Levels of Stress	257	(1)
Long-Term Distress	258	(1)
Burn-Out	258	(4)
Structural Causes of Burn-Out	260	(2)
Managing Stress and Preventing Burn-Out	262	(5)
Goal Setting and Time Management	262	(1)
Relaxation	262	(2)
Exercise	264	(1)
Taking Care of Your Physical Self	264	(1)
Social Support Groups	264	(1)
Talking to Others	264	(1)
Positive Thinking	265	(1)
Changing Stress-Producing Thoughts	266	(1)
Changing or Adapting to Distressing Events	266	(1)
Personal Pleasures	267	(1)
Group Exercises	267	(4)
Resolving Current Stressors	267	(1)
Relaxing through Meditation	268	(3)
Time Management	271	(12)
A Time-Management Approach	272	(2)
Set Goals	272	(1)
Prioritize Goals	272	(1)
List Tasks for A Goals	272	(1)
Prioritize Tasks	273	(1)
Schedule Tasks	273	(1)
Time-Saver Tips	274	(2)
Planning Tomorrow	274	(1)
Concentrated Study	274	(1)
Best Use of Time	274	(1)
Writing Papers and Reports	275	(1)
Physical Environment	275	(1)
Saying ``No'' Assertively	275	(1)
Deadlines	275	(1)
Avoid ``Shoulds''	275	(1)
Be Optimistic	275	(1)
Amount of Sleep	276	(1)
Relaxation	276	(1)
Other Study Hints	276	(1)
Overcoming Procrastination	276	(1)
Swiss Cheese Approach	276	(1)
Other Suggestions	277	(1)
Advantages of Time Management	277	(1)
Group Exercises	278	(5)
Setting High-Value Goals and Tasks	278	(1)
Time Diagram	278	(1)
Ending Procrastination	279	(1)
Internal Prime Time	280	(3)
PART SEVEN Therapeutic Groups	283	(184)
Starting and Leading Therapy Groups	284	(23)
Preparation and Homework	284	(3)
Relaxing before Starting a Session	287	(1)
Cues upon Entering the Meeting Room	287	(1)
Seating Arrangements	287	(1)
Introductions	288	(1)
Clarifying Roles	289	(1)
Building Rapport	289	(1)
Exploring Problems in Depth	290	(1)
Exploring Alternative Solutions	291	(2)
Ending a Session	293	(3)
Ending a Group	296	(2)
Cofacilitating Groups	298	(2)
Legal Safeguards for Group Facilitators	300	(1)
Setting Professional Boundaries with Clients	301	(1)
The Therapeutic Factors: What It Is That Heals	302	(2)
Group Exercises	304	(3)
Developing Counseling Skills with Role Playing	304	(1)
Group Therapy in Action	305	(1)
Facilating an Intervention Group	306	(1)
Client-Centered Therapy in Groups	307	(6)
Theory of Therapy	308	(2)
Clarification or Reflection of Feelings	309	(1)
Restatement of Content	309	(1)
Simple Acceptance	309	(1)
Using Client-Centered Therapy in Groups	310	(2)
Group Exercise	312	(1)
Client-Centered Therapy in Action	312	(1)
Transactional Analysis in Groups	313	(10)
Games	313	(3)
Social and Psychological Levels	314	(1)
Payoffs	314	(1)
Types of Games	315	(1)
Game Analysis	316	(1)
Life Scripts	317	(3)
Script Analysis	320	(1)
Group Exercises	320	(3)
Game Analysis	320	(1)
Destructive Life Scripts	321	(1)
Analyzing Your Own Life Scripts	322	(1)
Reality Therapy in Groups	323	(9)
Theory of Reality Therapy	324	(6)
Responsible Behavior	324	(1)
Mental Illness Labels Are Destructive	324	(1)
Involved Relationship	325	(1)
Focus on Present and Future	325	(1)
Focus on Behavior Rather Than on Feelings	326	(1)
Value Judgments	327	(1)
Planning	327	(1)
Reject Excuses	327	(1)
Eliminate Punishment	328	(1)
Do Not Offer Sympathy	329	(1)
Rarely Ask Why	329	(1)
Praise Responsible Behavior	330	(1)
Question Traditional Case Histories	330	(1)
Foster Success Experiences	330	(1)
Using Reality Therapy in Groups	330	(1)
Group Exercises	331	(1)
Counseling with Reality Therapy	331	(1)
Mental Illness Debate	331	(1)
Rational Therapy in Groups	332	(14)
Theory of Rational Therapy	332	(2)
Changing Unwanted Emotions	334	(3)
Meaningful Activity	335	(1)
Changing Self-Talk	335	(2)
Changing the Distressing Event	337	(1)
Destructive Ways of Dealing with Unwanted Emotions	337	(1)
Assessing and Changing Dysfunctional Behavior	337	(4)
What Really Causes Psychological Changes Via Psychotherapy?	341	(1)
Using Rational Therapy in Groups	342	(1)
Group Exercises	342	(4)
Changing Unwanted Emotions with Self-Talk	342	(1)
Writing a Rational Self-Analysis	343	(1)
Using Positive Affirmations	343	(2)
Assessing and Changing Dysfunctional Behavior	345	(1)
Behavior Therapy in Groups	346	(21)
Types of Learning Processes	347	(2)
Operant Conditioning	347	(1)
Respondent Conditioning	348	(1)
Modeling	348	(1)
Theory of Behavior Therapy	349	(1)
Assertiveness Training	350	(4)
Nonassertive, Aggressive, and Assertive Behaviors	350	(1)
Assertiveness Training in Groups	351	(3)
Token Economics	354	(2)
Behavioral Contracting	356	(1)
Cognitive Behavior Techniques	357	(4)
Thought Stopping and covert Assertion	358	(1)
Diversion Techniques	358	(1)
Reframing	359	(2)
Group Exercises	361	(6)
Role-Playing Assertive Behavior	361	(1)
Giving and Receiving Compliments	362	(1)
Expressing Anger Constructively	363	(1)
Identifying and Accepting Personal Rights	364	(1)
Behavioral Contracting	365	(1)
Reframing	366	(1)
Feminist Intervention in Groups	367	(9)
Definition of Feminist Intervention	367	(1)
Principles of Feminist Therapy	368	(3)
Using Feminist Intervention in Groups	371	(1)
Evaluation	372	(1)
Group Exercises	373	(3)
Feminist Intervention in Counseling	373	(1)
Are You a Feminist?	374	(1)
Double Standards	375	(1)
Family Therapy	376	(24)
Verbal Communication	377	(2)
Avenues of Communication	377	(2)
Nonverbal Communication	379	(1)
Family Group Norms	380	(1)
Family Roles	381	(1)
Personal and Group Goals	382	(2)
Hidden Agendas	383	(1)
Family Conflicts, Problems, and Resolutions	384	(5)
Marital Difficulties	384	(2)
Parent/Child Relationship Difficulties	386	(1)
Personal Problems of Individual Family Members	387	(1)
External Environmental Stresses	388	(1)
Three Approaches to Family Therapy	389	(5)
A Communication Pattern Approach	389	(1)
A Family Subsystem Approach	390	(2)
A Functional Approach	392	(2)
Group Exercises	394	(6)
The Sitzke Family	394	(3)
You and Your Family	397	(1)
Analyzing Your Family in Terms of Group Concepts	398	(2)
Grief Management	400	(18)
Grief: Some Basic Points	400	(1)
The Grieving Process	401	(3)
Kubler-Ross Model	402	(1)
Westberg Model	402	(2)
How to Help Others Cope	404	(1)
Relating to People with Terminal Illnesses	405	(1)
Relating to Survivors	406	(1)
Becoming Comfortable with Your Own Death	407	(3)
Group Exercises	410	(8)
Coping with a Loss	410	(2)
Becoming Comfortable with the Idea of Your Own Death	412	(2)
Recognizing That Life Is Terminal	414	(1)
Achieving Closure in a Lost Relationship	415	(1)
Eptiaphs	416	(1)
Desensitizing Fears about Dying	416	(1)
Expressing Empathy and Support to a Griever	416	(1)
Conveying a Death Message	417	(1)
Interventions with Chemical Dependence	418	(15)
The Nature of Chemical Dependence	418	(2)
Key Concepts	418	(1)
Symptoms	419	(1)
Recovery from Chemical Dependence	420	(1)
Stages of Recovery	420	(1)
Intervention Process	421	(8)
Medical Treatment	421	(3)
Individual Counseling	424	(1)
Family Counseling	424	(1)
Group Counseling	425	(4)
Group Exercises	429	(4)
Best Friend	429	(1)
Evaluating the Need for Acceptance	430	(1)
Learning to Take Risks	431	(1)
Activities: Drug Abuse and Intervention	431	(2)
Intervention with Eating Disorders	433	(21)
Definitions	433	(2)
The Relationships Among the Eating Disorders	435	(1)
Initiating Factors	435	(3)
Physiological Considerations	436	(1)
Psychological and Emotional Problems	437	(1)
Dysfunctional Family Systems	437	(1)
Influence of Society and the Media	438	(1)
Behavioral Indicators	438	(3)
Anorexia Nervosa	439	(1)
Bulimia Nervosa	440	(1)
Binge Eating	440	(1)
Intervention Process	441	(3)
Assessment and Treatment	441	(2)
Nutrition	443	(1)
Therapy Options	443	(1)
Group Work with Persons with Eating Disorders	444	(3)
Group Selection Criteria	445	(1)
Group Structure	446	(1)
Preparing Members for Group Participation	446	(1)
Summary and Referral Resources	447	(1)
Group Exercises	448	(6)
Eating Disorder Lifeline	448	(2)
Body Awareness	450	(1)
It's No Good Unless I Can Finish and See It!	451	(1)
I See Me . . . You See Me . . .	452	(2)
Intervention with Family/Intimate Violence	454	(13)
Family/Intimate Violence in Perspective	454	(1)
Theories of Family/Intimate Violence	455	(2)
Sociological Perspective	455	(1)
Learned Helplessness	456	(1)
Feminist Theory of the 1970s	456	(1)
Addictive System and the Addictive Process	457	(1)
Service Integration	458	(1)
Family/Intimate Violence, Mental Health, and Substance Abuse	458	(1)
Family Systems	459	(1)
Intervention and Treatment	459	(5)
Working with Women	460	(1)
Working with Children	461	(1)
Working with Men	461	(1)
Coordinated Community Response	462	(2)
Group Exercises	464	(3)
Closeness to Significant Others	464	(1)
The Addictive Process	464	(1)
Violence and Intimidation	464	(1)
Intervening with Suspected Family Violence	465	(2)
PART EIGHT Sensitivity Groups	467	(60)
Identity Formation and Values Clarification	468	(23)
Status vs. Role Identity	469	(1)
Developing an Identity	469	(3)
Self-Fulfilling Prophecies	471	(1)
An Identity-Formation Approach	472	(2)
Positive Thinking	474	(1)
Changing a Failure Identity	475	(1)
Clarifying Values	475	(5)
Value Code	478	(1)
Learned Values	479	(1)
Group Exercises	480	(11)
Who Am I?	480	(1)
Improving Self-Concepts	481	(1)
Feeling Good about Ourselves	481	(1)
Self-Fulfiling Prophecies	482	(1)
Social Work Value Issues	482	(3)
Olga and Igor	485	(1)
The Miracle Workers	486	(1)
Genie and the Magic Lantern	487	(1)
Pregnancy and Tragedy	488	(1)
Political Action	489	(1)
The $100-Million-Dollar Lottery Ticket	489	(1)
Trust Walk	490	(1)
Desensitization to Sexual Issues	491	(20)
The Importance of Desensitization	491	(3)
The Process of Desensitization	494	(3)
Becoming Aware of Personal Values	494	(2)
Examining Personal Values	496	(1)
Differentiating between Personal and Professional Values	497	(1)
Maintaining a Nonjudgmental Professional Approach	497	(1)
Acquisition of Knowledge	497	(8)
Sex Education	500	(2)
Sex Education in the Age of AIDS	502	(3)
Development of Professional Skills	505	(1)
Group Exercises	506	(5)
A Sexual Question	506	(1)
Am I a Homosexual?	507	(1)
Dirty Word Barrage	508	(1)
Talking Sex with Adolescents	508	(1)
Who Is Sexually Oppressed?	509	(2)
Improving Interpersonal Relationships	511	(16)
Romantic Love and Rational Love	511	(7)
The Pitfalls of Romantic Love	513	(1)
The Rewards of Rational Love	513	(1)
Stages in a Relationship	514	(2)
Improving an Intimate Relationship	516	(1)
Improving Other Close Relationships	517	(1)
Sociometry	518	(4)
Giving a Sociometric Test	518	(1)
Analyzing the Results	519	(1)
Applications	520	(2)
Group Exercises	522	(5)
A Lifeline of a Relationship	522	(1)
Resolving Anger Issues	523	(1)
Communicating Likes and Dislikes in a Relationship	524	(1)
Is It Romantic Love or Rational Love?	525	(1)
A Sociometric Test of This Class	525	(2)
PART NINE Termination and Evaluation	527	(12)
Ending a Group	528	(11)
Termination	528	(4)
Termination of a Successful Group	529	(1)
Termination of an Unsuccessful Group	530	(1)
A Member Dropping Out	530	(1)
Transfer of a Member	531	(1)
The Leader's Leaving	532	(1)
Evaluation	532	(5)
Process Evaluation	533	(1)
Outcome Evaluation	534	(3)
Group Exercise	537	(2)
Evaluating and Ending the Class	537	(2)
APPENDICES	539	(9)
Appendix A: Answers to Exercises in Chapter 9	540	(2)
Appendix B: Definitions of Parliamentary Terms	542	(6)
Notes	548	(15)
Index	563