The Social Work Skills Workbook

by Barry Cournoyer

• ISBN13: 9780534338756
• ISBN10: 0534338755
• Edition: 2nd
• Format: Paperback
• Copyright: 1995-07-25
• Publisher: Brooks Cole

Summary

Using this practical workbook, you'll get an opportunity to practice all the steps important to social work practice. You'll find case examples and situations that clearly illustrate the essential skill of generalist social work practice, dozens of summaries and skill-building exercises, and much more

Table of Contents

Introduction	1	(11)
Social Work Skills	3	(2)
Essential Qualities	5	(3)
Empathy	6	(1)
Respect	7	(1)
Authenticity	8	(1)
Additional Essential Qualities	8	(3)
Self-Understanding	8	(1)
Self-Control	9	(1)
Understanding of Social Work Values, Ethics, and Obligations	10	(1)
Professional Knowledge	10	(1)
Responsible Assertiveness	11	(1)
Summary	11	(1)
Self-Understanding	12	(41)
The Family: Context for Development of Self	13	(7)
Family Genogram	14	(6)
Situational Assessment	20	(4)
The Eco-Map	20	(4)
Self-Esteem	24	(6)
Self-Esteem Rating Scale	25	(5)
Acceptance of Others	30	(8)
Identification of Prejudiced Attitudes and Discriminatory Behavior	31	(2)
Acceptance of Others Scale	33	(5)
Responsible Assertiveness	38	(6)
Personal Assertion Analysis	38	(6)
Self-Control	44	(5)
Self-Control Schedule	45	(4)
Readiness for Professional Social Work	49	(4)
Social Work Readiness Assessment	49	(4)
Ethical Decision Making	53	(23)
Understanding Your Legal Obligations	54	(7)
Duty of Care	58	(1)
Duty to Respect Privacy	59	(1)
Duty to Maintain Confidentiality	59	(1)
Duty to Inform	60	(1)
Duty to Report	60	(1)
Duty to Warn	60	(1)
Understanding the Fundamental Values and Ethics of Social Work	61	(3)
Identifying ethical and Legal Implications	64	(4)
Ethical Decision Making	68	(2)
Loewenberg and Dolgoff's Ethical Principles Screen	68	(2)
Summary	70	(6)
Ethical Decision Making	70	(6)
Talking and Listening: The Basic Interersonal Skills	76	(28)
Voice, Speech, and Language	77	(6)
Voice, Speech, and Language	79	(4)
Body Language	83	(6)
Body Language	85	(4)
Listening	89	(4)
Listening	91	(2)
Active Listening	93	(4)
Active Listening	95	(2)
Summary	97	(7)
Summary	97	(7)
Preparing	104	(27)
Preparatory Reviewing	104	(2)
Preparatory Reviewing	105	(1)
Preparatory Exploring	106	(2)
Preparatory Exploring	107	(1)
Preparatory Consulting	108	(1)
Preparatory Consulting	108	(1)
Preparatory Arranging	109	(2)
Preparatory Arranging	110	(1)
Preparatory Empathy	111	(2)
Preparatory Empathy	113	(1)
Preparatory Self-Exploration	113	(2)
Preparatory Self-Exploration	114	(1)
Centering	115	(2)
Centering	116	(1)
Preliminary Planning and Recording	117	(4)
Preliminary Planning and Recording	119	(2)
Summary	121	(10)
Summary	121	(10)
Beginning	131	(28)
Introducing Yourself	132	(2)
Introducting Yourself	133	(1)
Seeking Introductions	134	(3)
Seeking Introductions	135	(2)
Describing Initial Purpose	137	(6)
Describing Initial Purpose	140	(3)
Outlining the Client's Role	143	(3)
Outlining the Client's Role	144	(2)
Discussing Policy and Ethical Factors	146	(4)
Discussing Policy and Ethical Factors	147	(3)
Seeking Feedback	150	(3)
Seeking Feedback	150	(3)
Summary	153	(6)
Summary	153	(6)
Exploring	159	(55)
Probing	162	(6)
Probing	165	(3)
Seeking Clarification	168	(6)
Seeking Clarification	170	(4)
Reflecting Content	174	(4)
Reflecting Content	175	(3)
Reflecting Feelings	178	(7)
Reflecting Feelings	180	(5)
Reflecting Feeling and Meaning	185	(4)
Reflecting Feeling and Meaning	186	(3)
Partializing	189	(4)
Partializing	190	(3)
Going Beyond What Is Said	193	(5)
Going Beyond What Is Said	194	(4)
Summary	198	(16)
Summary	198	(8)
Supplemental	206	(8)
Assessing	214	(32)
Organizing Descriptive Information	217	(11)
Organizing Descriptive Information	228	(1)
Formulating a Tentative Assessment	228	(12)
Formulating a Tentative Assessment	239	(1)
Summary	240	(6)
Summary	240	(6)
Contracting	246	(50)
Reflecting a Problem	246	(3)
Reflecting a Problem	247	(2)
Sharing Your View of a Problem	249	(4)
Sharing Your View of a Problem	250	(3)
Specifying Problems for Work	253	(3)
Specifying Problems for Work	254	(2)
Establishing Goals	256	(10)
Establishing Goals	261	(5)
Developing an Approach	266	(4)
Developing an Approach	267	(3)
Identifying Action Steps	270	(9)
Identifying Action Steps	273	(6)
Planning for Evaluation	279	(6)
Planning for Evaluation	281	(4)
Summarizing the Contract	285	(6)
Summarizing the Contract	290	(1)
Summary	291	(5)
Summary	291	(5)
Working and Evaluating	296	(64)
Rehearsing Action Steps	298	(6)
Rehearsing Action Steps	302	(2)
Reviewing Action Steps	304	(7)
Reviewing Action Steps	309	(2)
Evaluating	311	(4)
Evaluating	313	(2)
Focusing	315	(4)
Focusing	316	(3)
Educating	319	(5)
Educating	320	(4)
Advising	324	(4)
Advising	325	(3)
Representing	328	(7)
Representing	330	(5)
Responding with Immediacy	335	(2)
Responding with Immediacy	335	(2)
Reframing	337	(5)
Reframing	339	(3)
Confronting	342	(3)
Confronting	343	(2)
Pointing Out Endings	345	(3)
Pointing Out Endings	346	(2)
Progress Recording	348	(6)
Progress Recording	350	(4)
Summary	354	(6)
Summary	354	(6)
Ending	360	(21)
Reviewing the Process	362	(2)
Reviewing the Process	362	(2)
Final Evaluating	364	(3)
Final Evaluating	365	(2)
Sharing Ending Feelings and Saying Goodbye	367	(3)
Sharing Ending Feelings and Saying Goodbye	368	(2)
Recording the Closing Summary	370	(5)
Recording the Closing Summary	372	(3)
Summary	375	(6)
Summary	376	(5)
Appendix 1 The Social Work Skills Practice Test	381	(7)
Appendix 2 Code of Ethics of the National Association of Social Workers	388	(7)
Appendix 3 Canadian Association of Social Workers' Code of Ethics	395	(16)
Appendix 4 Alphabetized Vocabulary, of Standard English Feeling Words	411	(7)
Appendix 5 Summary Self-Evaluation: Social Work Skills Proficiency	418	(7)
Appendix 6 Social Work Skills Interview Rating Form	425	(5)
References and Bibliography	430