The Social Work Skills Workbook

by Cournoyer, Barry R.

• ISBN13: 9780534356781
• ISBN10: 0534356788
• Edition: 3rd
• Format: Paperback
• Copyright: 1999-07-09
• Publisher: Brooks Cole

Table of Contents

Preface	xi
Introduction	1	(18)
Social Work Skills	4	(3)
Essential Facilitative Qualities	7	(3)
Empathy	8	(1)
Respect	8	(1)
Authenticity	9	(1)
Professional Integrity	10	(5)
Honesty	10	(1)
Professional Knowledge	10	(2)
Lifelong Learning	12	(1)
Critical Thinking	12	(1)
Ethical Decision Making	13	(1)
Self-Understanding	13	(1)
Acceptance of Others	14	(1)
Self-Control	14	(1)
Summary	15	(1)
Initial Reflections	15	(4)
Professional Integrity	19	(48)
Honesty: The Core of Professional Integrity	21	(1)
Honesty	22	(3)
Professional Knowledge	25	(1)
Social Work Skills Proficiency	26	(1)
Lifelong Learning	27	(1)
Lifelong Learning	28	(3)
Critical Thinking	31	(1)
Critical Thinking	32	(3)
Self-Understanding	35	(2)
The Family: Context for Development of Self	35	(2)
A Family Genogram	37	(4)
Ecological Assessment	40	(1)
An Eco-Map	41	(4)
Timelines	44	(1)
A Critical-Events Timeline	45	(3)
Social Support	47	(1)
Social Support	48	(3)
Acceptance of Others	51	(1)
Prejudice and Discrimination	52	(4)
Acceptance of Others	56	(4)
Self-Control	60	(1)
Self-Control	60	(5)
Readiness for Professional Social Work	65	(1)
Social Work Readiness	66	(1)
Ethical Decision Making	67	(26)
Understanding Your Legal Obligations	69	(8)
Duty of Care	74	(1)
Duty to Respect Privacy	75	(1)
Duty to Maintain Confidentiality	75	(1)
Duty to Inform	76	(1)
Duty to Report	76	(1)
Duty to Warn	77	(1)
Understanding the Fundamental Values and Ethics of Social Work	77	(4)
Identifying Ethical and Legal Implications	81	(4)
Ethical Decision Making	85	(2)
Loewenberg and Dolgoff's Ethical Principles Screen	86	(1)
Summary	87	(1)
Ethical Decision-Making	88	(3)
Self-Appraisal: The Ethical Decision-Making Skills	91	(2)
Talking and Listening: The Basic Interpersonal Skills	93	(28)
Speech and Language	95	(2)
Speech and Language	97	(2)
Body Language	99	(2)
Body Language	101	(4)
Listening	105	(2)
Listening	107	(2)
Active Listening	109	(2)
Active Listening	111	(3)
Summary	114	(1)
Summary	114	(5)
Self-Appraisal: The Talking and Listening Skills	119	(2)
Preparing	121	(30)
Preparatory Reviewing	122	(1)
Preparatory Reviewing	123	(1)
Preparatory Exploring	124	(1)
Preparatory Exploring	125	(1)
Preparatory Consulting	126	(1)
Preparatory Consulting	126	(1)
Preparatory Arranging	127	(1)
Preparatory Arranging	128	(1)
Preparatory Empathy	129	(2)
Preparatory Empathy	131	(1)
Preparatory Self-Exploration	132	(1)
Preparatory Self-Exploration	132	(1)
Centering	133	(1)
Centering	134	(1)
Preliminary Planning and Recording	135	(3)
Preliminary Planning and Recording	138	(2)
Summary	140	(1)
Summary	140	(9)
Self-Appraisal: The Preparing Skills	149	(2)
Beginning	151	(28)
Introducing Yourself	152	(1)
Introducing Yourself	153	(2)
Seeking Introductions	155	(1)
Seeking Introductions	155	(2)
Describing Initial Purpose	157	(3)
Describing Initial Purpose	160	(3)
Outlining Client Roles	163	(1)
Outlining Client Roles	164	(2)
Discussing Policy and Ethical Factors	166	(1)
Discussing Policy and Ethical Factors	167	(2)
Seeking Feedback	169	(1)
Seeking Feedback	170	(3)
Summary	173	(1)
Summary	173	(4)
Self-Appraisal: The Beginning Skills	177	(2)
Exploring	179	(52)
Asking Questions	184	(3)
Asking Questions	187	(3)
Seeking Clarification	190	(2)
Seeking Clarification	192	(2)
Reflecting Content	194	(1)
Reflecting Content	195	(3)
Reflecting Feelings	198	(1)
Reflecting Feelings	199	(5)
Reflecting Feeling and Meaning	204	(1)
Reflecting Feeling and Meaning	205	(2)
Partializing	207	(1)
Partializing	208	(2)
Going Beyond	210	(2)
Going Beyond	212	(2)
Summary	214	(1)
Summary	214	(8)
Supplemental	222	(7)
Self-Appraisal: The Exploring Skills	229	(2)
Assessing	231	(34)
Organizing Descriptive Information	236	(12)
Organizing Descriptive Information	248	(1)
Formulating a Tentative Assessment	248	(11)
Formulating a Tentative Assessment	259	(1)
Summary	260	(1)
Summary	260	(3)
Self-Appraisal: The Assessing Skills	263	(2)
Contracting	265	(46)
Reflecting an Issue	266	(1)
Reflecting an Issue	267	(1)
Identifying an Issue	268	(2)
Identifying an Issue	270	(2)
Clarifying Issues for Work	272	(1)
Clarifying Issues for Work	273	(1)
Establishing Goals	274	(5)
Establishing Goals	279	(4)
Developing an Action Plan	283	(2)
Developing an Action Plan	285	(3)
Identifying Action Steps	288	(3)
Identifying Action Steps	291	(5)
Planning for Evaluation	296	(2)
Planning for Evaluation	298	(3)
Summarizing the Contract	301	(5)
Summarizing the Contract	306	(1)
Summary	307	(1)
Summary	307	(2)
Self-Appraisal: The Contracting Skills	309	(2)
Working and Evaluating	311	(60)
Rehearsing Action Steps	313	(4)
Rehearsing Action Steps	317	(3)
Reviewing Action Steps	320	(4)
Reviewing Action Steps	324	(2)
Evaluating	326	(2)
Evaluating	328	(2)
Focusing	330	(1)
Focusing	330	(3)
Educating	333	(1)
Educating	334	(4)
Advising	338	(1)
Advising	339	(2)
Representing	341	(2)
Representing	343	(3)
Responding with Immediacy	346	(2)
Responding With Immediacy	348	(2)
Reframing	350	(2)
Reframing	352	(3)
Confronting	355	(1)
Confronting	356	(2)
Pointing Out Endings	358	(1)
Pointing Out Endings	359	(2)
Progress Recording	361	(2)
Progress Recording	363	(4)
Summary	367	(1)
Summary	367	(3)
Self-Appraisal: The Working and Evaluating Skills	370	(1)
Ending	371	(22)
Reviewing the Process	373	(1)
Reviewing the Process	373	(2)
Final Evaluating	375	(1)
Final Evaluating	376	(2)
Sharing Ending Feelings and Saying Goodbye	378	(1)
Sharing Ending Feelings and Saying Goodbye	379	(2)
Recording the Closing Summary	381	(2)
Recording the Closing Summary	383	(3)
Summary	386	(1)
Summary	386	(3)
Self-Appraisal: The Ending Skills	389	(1)
Final Lessons	390	(3)
APPENDIX 1 The Social Work Skills Learning Portfolio	393	(2)
APPENDIX 2 The Social Work Skills Practice Test	395	(5)
APPENDIX 3 The Social Work Skills Self-Appraisal Questionnaire	400	(4)
APPENDIX 4 Nationally Standardized Social Work Licensing Examinations: Content Areas	404	(3)
Content Outline for Basic Examination	405	(1)
Content Outline for Intermediate Examination	406	(1)
APPENDIX 5 National Association of Social Workers Code of Ethics	407	(16)
APPENDIX 6 Alphabetized List of Feeling Words	423	(6)
APPENDIX 7 Social Work Skills Interview Rating Form	429	(5)
References and Bibliography	434