Strategic Change Management in the Public Sector : An EFMD European Case Book

by Longo, Francesco; Cristofoli, Daniela

• ISBN13: 9780470516843
• ISBN10: 0470516844
• eBook ISBN(s): 9780470518489
• Edition: 1st
• Format: Hardcover
• Copyright: 2008-05-27
• Publisher: Wiley

Summary

The ability to manage change-management processes depends on individual skills and organisational culture. These skills have to be increased and practiced; in this perspective, the reading and analysis of this casebook can generate mental training about innovation.In order to look for common problems and solutions for implementing managerial development, a rich portfolio of European cases, with at least one representative for every European component, is presented. Typically comparative works select different countries according to criteria such as English speaking, countries from the same region or industrialised countries. This book looks at comparative differences but also has sufficient cultural, social, political and economic homogeneity. Comparisons are more useful and easier to understand due to common implementation difficulties and possible change strategies.A general introduction leads on to some theoretical background, which presents the Editors' thinking about strategy, change management and the strategic approach to change management, representing the framework at the core of the book. A guide through the European examples introduces the cases themselves. Teaching notes on how to position the case, learning objectives, question discussion, case analysis and further reference are provided in order to show teachers and trainers how to use each individual case.This book is a tool for discussion and a framework to structure a debate about the evaluation of managerial evolution, providing trainers, students and practitioners with an instrument to understand how to face the difficulties each change management process is affected by.

Author Biography

Francesco Longo is Associate Professor at the Public Management and Health Care Department of the Bocconi University, Italy. He is also the Director of the Research Center in Health Care Management of the Bocconi University. His research interests include health care management, public service provision, network and governance. He has written a number of books and articles about public management and health care management.

Daniela Cristofoli has a PhD in Business Administration and Management at Bocconi University, Italy, and is research fellow at the Public Management and Health Care Department of the Bocconi University. Her research interests include strategy, corporate governance and stakeholder management both in public and private sectors.

Table of Contents

Preface

Managing Public Reforms Effectively: A Strategic Change Management Approach

Francesco Longo

Introduction

Public reforms and change management: possible classifications

Features of public reforms and change processes

The role of the organizational structure and the managerial tools

A comprehensive strategic approach to designing and implementing reforms and managing change

How to design and manage a process of change

References

A Guide Through the Case-Book

Daniela Cristofoli and Francesco Longo

The Brussels Port Authoritya??S Container Terminal: The Ups and Downs of Public-Private Partnerships

Introduction

The challenges: strategic issues

The container terminal project

Conclusion

Operating the container terminal: from start-up to failure...and restart

Managerial Changes at Estonian Hospitals

Ruth Sepper and Ruth Alas

Introduction

Case overview

The NERH formal reform process

Gap between the planned and implemented strategic change

Conclusion

Reference

Changes in the French Public Sector: The Case of the Paul C??Zanne University

AIX-Marseille III

Robert Fouchet and Emil Turc

Introduction

Ma??s organization at the outset of LOLF reforms

Storical account of UPCAMa??s external governance relations

Description

Anticipated effects of LOLF regulations over the public sector links.

Expected changes in UPCAMa??s management

The change process

Outcomes, expectations and conclusions

Case requirements

Reference

Organizational chart of Paul C??zanne University

Outcomes of the 2004 LOLF reforms - 38 interviews with early experimenters from all public sectors

General architecture of the LOLF budget (excerpt)

Better accounting and visibility of UPCAM operations - an analysis of 2005 operating costs (excerpt)

An analysis of the 2005 LOLF budget

Political and Managerial Change in the City of Coesfeld

Harald Plamper and Ingrid Beutel-Menzel

Introduction

The city of Coesfeld

The reform: goals and processes

The activities

How to manage the future?

Awards

Conclusion

Postscript fall 2006

Implementing Equal In Megara Municipality

Introduction

Greece and the European dimension

Megara Municipality

The EU initiative EQUAL

Lessons learned from prior EU programmes and transfer to EQUAL

Megaraa??s involvement in the EQUAL programme

Outputs of the EQUAL programme

Interpretation of findings

Conclusions

Bibliography and references

Change Management Process in the City of Amersfoort

Introduction

Local government in the Netherlands

The case of Amersfoort

How to successfully restructure an internal department

The change process

Appendix: Brief overview of responsibilities of the main actors, active in Dutch local government

Milan Municip

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