Structured On-the-Job Training Unleashing Employee Expertise in the Workplace

by Jacobs, Ronald L.

• ISBN13: 9781576752425
• ISBN10: 1576752429
• Edition: 2nd
• Format: Paperback
• Copyright: 2003-03-15
• Publisher: Berrett-Koehler Publishers

Summary

Structured On-the-Job Training offers a practical, easily applicable approach to a crucial but often frustrating process. Designed for managerial, technical, and awareness training, the book offers a six-step program that combines the consistency and reliability of formal classroom training with the relevance of learning in the actual work setting. This revised and updated edition is the perfect blueprint for business success through planned training on-the-job.

Author Biography

Ronald L. Jacobs is professor of workforce development and education at the Ohio State University.

Table of Contents

Preface	p. ix
Meeting the Demand for Employee Expertise
The Challenge of Developing Employee Expertise	p. 3
A System View of Structured On-the-Job Training	p. 27
Training and Learning in the Work Setting	p. 43
Structured On-the-Job Training Process
Deciding Whether to Use Structured On-the-Job Training	p. 57
Analyzing the Work to Be Learned	p. 77
Selecting, Training, and Managing Employees to Deliver Structured On-the-Job Training	p. 97
Preparing the Structured On-the-Job Training Modules	p. 111
Getting Ready to Deliver Structured On-the-Job Training	p. 129
Delivering Managerial, Technical, and Awareness Training	p. 141
Evaluating and Troubleshooting Structured On-the-Job Training Programs	p. 161
Using Structured On-the-Job Training
Organizational Change and Structured On-the-Job Training	p. 181
Global Perspective of Structured On-the-Job Training	p. 199
Workforce Development and Structured On-the-Job Training	p. 213
Change Management Process and Issues in Using Structured On-the-Job Training	p. 223
Conclusion: Developing a Culture of Expertise	p. 243
Appendices
Excerpts from the Training within Industry Report Describing the Lens Grinder Study	p. 247
S-OJT Trainer Evaluation Form	p. 261
Trainee Evaluation Form	p. 267
Sample S-OJT Module with Embedded Training Events	p. 273
References	p. 277
Index	p. 287
About the Author	p. 297
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