9781627222129

Succeeding As Outside Counsel: A Lawyer's Guide to Providing First Class Legal Services from the Client's Perspective

by
  • ISBN13:

    9781627222129

  • ISBN10:

    162722212X

  • Format: Paperback
  • Copyright: 2014-10-07
  • Publisher: Natl Book Network
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Summary

The delivery of quality legal services requires that lawyers function as customer service representatives as well as legal technicians. Succeeding as Outside Counsel was written by an in-house lawyer with over 15 years of experience managing and utilizing the services of outside counsel. As a result, this book provides outside counsel with practical guidance on how to improve the level of service they provide and how to deepen their relationships with their clients—all from a client’s perspective. This essential guide will discuss how outside counsel have excelled, where they have fallen short, and what they need to do to serve the comprehensive needs of the client by adding value that goes far beyond any individual matter.

Author Biography

Rod Boddie is a Principal and Senior Advisor of The Wickford Group, a legal training and consulting company. He has over 15 years of experience working as in-house counsel, using the services of outside counsel, and studying the legal market for best practices in the delivery of legal services.

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