Successful Nonverbal Communication: Principles and Applications

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  • Edition: 4th
  • Format: Nonspecific Binding
  • Copyright: 2007-10-15
  • Publisher: Routledge

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Successful Nonverbal Communication: Principles and Applicationsdemonstrates how knowledge of nonverbal messages can affect how one communicates successfully in the real world.This extensive revision describes nonverbal cues and their desirable and non-desirable functions as well as original tests for measuring and developing nonverbal communication skills. The fourth edition ofSuccessful Nonverbal Communication: Principles and Applicationshas been thoroughly updated and draws students into the text through detailed explanations of the latest nonverbal communication research as well as through illustrations using current celebrities, athletes and politicians.

Table of Contents

Prefacep. ix
Nonverbal Communicationp. 1
The Nature of Nonverbal Communicationp. 3
The Functional Importance of Nonverbal Communicationp. 5
Definitional Perspective: Nonverbal and Verbal Communicationp. 9
Definitional Issuesp. 9
Nonverbal Communication Systems and Subsystemsp. 12
Interaction with Verbal Systemsp. 14
Hemispheric Processingp. 15
Interrelationships between Nonverbal and Verbal Communicationp. 16
The Functions of Nonverbal Cuesp. 17
Communicating Nonverbally in Specific Contextsp. 20
Summaryp. 22
Facial Expressionsp. 25
The Face as the Most Important Source of Emotional Informationp. 27
The Categoric Perspectivep. 28
The Dimensional Perspectivep. 31
The Face as a Means of Identifying Individualsp. 34
The Deceptive Face: Some Considerationsp. 35
Measuring Sensitivity to Facial Expressionsp. 36
The Facial Meaning Sensitivity Testp. 37
The Judgmental Processp. 46
Developing Sensitivity to Facial Expressions: Training Programp. 48
Summaryp. 49
Eye Behaviorsp. 53
The Language of the Eyesp. 55
Exhibited Eye Behaviorsp. 55
Measured Eye Behaviorsp. 56
The Functions of Eye Behaviorsp. 57
The Attention Functionp. 57
The Persuasive Functionp. 58
The Intimacy Functionp. 60
The Regulatory Functionp. 60
The Affective Functionp. 61
The Power Functionp. 62
The Impression Management Functionp. 64
Using the Communicative Potential of Eye Behaviorsp. 64
Summaryp. 66
Bodily Communicationp. 69
The Nature of Bodily Cuesp. 73
Classification of Bodily Cuesp. 73
Dimensions of Meaningp. 79
Gestures versus Posturesp. 80
Major Communicative Functions of Bodily Cuesp. 82
Functional and Dysfunctional Uses of Bodily Cuesp. 84
Nonverbal Indicators of Liking versus Dislikingp. 85
Nonverbal Indicators of Assertiveness and Unassertivenessp. 86
Nonverbal Indicators of Power and Powerlessnessp. 87
Summaryp. 89
Proxemic Communicationp. 92
The Proximate Environmentp. 94
Spacep. 94
Distancep. 96
Territoryp. 101
Crowdingp. 104
Privacyp. 106
The Communicative Functions of Proxemicsp. 108
The Impression Management Functionp. 109
The Persuasion Functionp. 109
The Affiliation Functionp. 110
The Privacy Functionp. 110
The Effects of Violating Proxemic Norms and Expectationsp. 110
Summaryp. 113
Tactile Communicationp. 117
The Nature of Touchp. 118
The Skin as a Communication Senderp. 120
The Skin as a Communication Receiverp. 122
Touching Normsp. 123
The Semantics of Touchp. 128
The Communicative Functions of Touchp. 131
The Support Functionp. 131
The Power Functionp. 133
The Affiliation Functionp. 134
The Aggression Functionp. 134
Summaryp. 135
Personal Appearancep. 139
p. 141
Facial Attractivenessp. 142
Bodily Attractivenessp. 143
Body Imagep. 144
Body Image: Self, Other, and Reflectivep. 147
The Matching Hypothesisp. 148
Effects of Personal Appearancep. 149
Perceptual Effectsp. 152
Behavioral Effectsp. 154
The Nature of Artifactual Communicationp. 156
Clothing as a Medium of Communicationp. 157
Cosmetics as a Medium of Communicationp. 158
Other Artifacts as Communicative Messagesp. 159
The Communicative Functions of Personal Appearancep. 160
Summaryp. 161
Vocalic Communicationp. 166
The Semantics of Soundp. 167
The Communicative Functions of Vocal Cuesp. 170
The Emotion Functionp. 170
The Impression Management Functionp. 172
The Regulatory Functionp. 177
Developing the Ability to Encode and Decode Vocalic Messagesp. 179
The Vocalic Meaning Sensitivity Task (VMST)p. 180
Summaryp. 181
Developing the Successful Communicatorp. 185
Impression Managementp. 187
Impression Formationp. 187
Impression Managementp. 189
The Nature of Impression Managementp. 190
The Defining Components of an Impression: Image Dimensionsp. 193
Major Motives of the Impression Managerp. 194
The Impression Management Processp. 196
Model Impression Managersp. 198
Principles of Impression Managementp. 198
Measurement of the Impressions Madep. 201
Making a Favorable Impression by Modifying Communicationp. 202
Personal Appearance Guidelinesp. 205
Vocal Guidelinesp. 207
Summaryp. 208
Selling Yourself Nonverbally: Politics and Salesp. 212
Dimensions of Credibilityp. 213
Competencep. 214
Trustworthinessp. 215
Dynamismp. 216
Illustrating the Impact of Nonverbal Cues on Credibilityp. 217
Political Debates and Credibilityp. 217
The Selling of Corporate Sales Representativesp. 223
Developing Personal Credibilityp. 227
Monitoring the Communicator's Nonverbal Cuesp. 231
Summaryp. 232
Detecting Deceptionp. 235
Nonverbal Indicators of Deceptionp. 238
Nonverbal Profile of the Deceptive Communicator-Low Stakesp. 242
Nonverbal Profile of the Deceptive Communicator-High Stakesp. 248
The Deception Processp. 253
The Deceiverp. 253
The Channelp. 256
The Contextp. 256
The Receiverp. 256
Summaryp. 257
Successful Communication in Applied Settingsp. 261
Nonverbal Determinants of Successful Interviewsp. 263
The Job Interviewp. 264
Critical Interviewer Decisionsp. 264
Nonverbal Profile of Successful Intervieweesp. 265
The Counseling Interviewp. 272
Critical Objectivesp. 272
Nonverbal Profile of Successful Counselorsp. 274
The Interviewer's Perspectivep. 275
Biasing Factorsp. 275
Factors That Prevent Biasp. 276
Summaryp. 277
Female-Male Interactionp. 281
Sex-Role Stereotypingp. 281
Differences in Nonverbal Communication of Women and Menp. 284
Nonverbal Profile of Female and Male Communicatorsp. 285
Gender Differences in Nonverbal Skillsp. 290
Dysfunctional Male and Female Nonverbal Behaviorsp. 291
Nonverbal Differences among Genders in Familiesp. 293
Guidelines for Successful Female-Male Interactionp. 294
Summaryp. 297
Successful Intercultural Communicationp. 301
Cross-Cultural Similarities in Nonverbal Communicationp. 303
Cross-Cultural Differences in Nonverbal Communicationp. 309
Chronemics (Time)p. 311
Olfactics (Odor)p. 314
Other Issues in Cross-Cultural Differencesp. 315
Communicating Nonverbally with the Japanese and the Arabsp. 316
Communicating Emotionsp. 318
Greetingsp. 318
Status Differencesp. 319
Intimacyp. 320
Guidelines for More Successful Intercultural Communicationp. 321
Summaryp. 324
Special Nonverbal Contextsp. 328
Medical Contextsp. 328
Nonverbal Communication in the Medical Contextp. 329
Functions of Nonverbal Communication in the Medical Contextp. 330
The Status Quo of Physician-Patient Nonverbal Communicationp. 333
Improvements Necessary in Medical Contextsp. 335
Legal Settingsp. 337
Nonverbal Impression Management in the Courtroomp. 341
Built Environmentsp. 349
Context as Communicationp. 350
Virtual Placesp. 365
Summaryp. 367
Appendixp. 373
Name Indexp. 375
Subject Indexp. 385
Table of Contents provided by Ingram. All Rights Reserved.

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