Supply Chain Cybermastery

by Berger, Andrew J.; Gattorna, John

• ISBN13: 9780566084133
• ISBN10: 0566084139
• Format: Hardcover
• Copyright: 2001-03-01
• Publisher: Gower Pub Co

Summary

Supply Chain Cybermastery is inspired by the eCommerce revolution, which has changed the world forever and reignited interest in the supply chain as a source of wealth creation. Chief executives and their management teams must re-invent themselves and adjust their leadership and management styles to cope with the new realities. Indeed, some are already emulating companies like Sun, Cisco, Intel, Oracle and Microsoft to get their more traditional multinationals back on the growth agenda. Their new focus is the supply chain and enabling technology, both areas previously delegated to functional specialists.The underlying theme in this book is the huge potential that eCommerce has unleashed in supply chains. But is a bit like being asked to jump straight into a Formula 1 racing car, so we must first learn to drive this new phenomenon to extract maximum benefit.Collaboration in the truest sense of the word is now technically possible throughout the length and breadth of the supply chain; all that is needed is the will to make things happen. Relationships will be everything in the future. And, with lessened conflict will come the opportunity to explore new ways of working smarter for mutual benefit.The competition across all industries, in both the old and new economies, will be relentless, coming in waves, and often from unexpected directions. In turn the responses will often be unnatural alliances, within and across industries. The rules of the game are changing, and nothing should surprise. Innovation and creativity will be at a premium.So whichever way you look at the first decade of the new millennium, speed and scale will be the key ingredients of success - and this is exactly where the new high performance supply chains will shine.In keeping with the speed of the phenomenon that has so rapidly transformed the way business is transacted, the book is structured around the key areas of change in the B2B world. The objective is to give a 'work in progress' overview and to forecast how business might evolve as the initial flush of activity settles down.

Table of Contents

Acknowledgments	p. ix
Foreword	p. xi
Introduction--the eSupply chain: the 'brain' of the firm	p. xiii
The impact of eCommerce on supply chains	p. 1
Introduction	p. 1
New ways of delivering success	p. 2
Key challenges and opportunities	p. 11
Impact on management practices	p. 14
Eight cultures of value chain competitiveness	p. 16
Conclusion	p. 18
Learning to compete as value chains	p. 21
Introduction	p. 21
Changes in the competitive landscape	p. 22
Learning about value chain competition from the dotCAMs	p. 29
Thriving in a world of value chain competition	p. 32
Conclusion	p. 36
Driving real value from eProcurement and strategic sourcing	p. 39
Introduction	p. 39
eProcurement and strategic sourcing	p. 40
Elements of an eProcurement solution	p. 42
Demonstrated value and critical drivers for successful implementation	p. 53
Trends in eProcurement and strategic sourcing	p. 57
Conclusion	p. 61
The eFulfillment challenge--the Holy Grail of B2C and B2B eCommerce	p. 65
Introduction	p. 65
The role of eFulfillment in the eEconomy	p. 66
B2C eFulfillment	p. 67
B2C eFulfillment solution providers	p. 72
B2B eFulfillment	p. 78
New eFulfillment business models	p. 86
Conclusion	p. 89
The eDesign and eManufacturing challenge	p. 91
Introduction	p. 91
Drivers of change	p. 91
Design and manufacturing responses	p. 94
Conclusion	p. 110
Learning to synchronize supply chains through eMarketplaces	p. 113
Introduction	p. 113
eMarketplace evolution and future waves of change	p. 114
What will drive success in eMarketplaces?	p. 127
Synchronizing the supply chain through eMarketplaces	p. 135
Visions of a future eSynchronized world of interconnected marketplaces	p. 141
Key challenges and lessons learned from eMarketplaces	p. 144
Conclusion	p. 147
New information technology architecture for supply chains	p. 149
Introduction	p. 149
Success and failure in applications software	p. 149
Hardware platforms for the future	p. 155
New approaches to netsourcing models	p. 156
New models for outsourcing functionality to external suppliers	p. 159
Implications for supply chain management	p. 161
Conclusion	p. 162
New ways to deliver eWorking and continuous innovation	p. 165
Introduction	p. 165
Employee-centric portals	p. 166
Broadcast, conferencing and collaboration technology	p. 169
Standardization of policies, procedures and processes	p. 172
Employee portals and knowledge management	p. 174
A culture of continuous innovation	p. 175
Project planning and resource allocation processes	p. 179
Conclusion	p. 182
Looking over the cyberhorizon	p. 183
Introduction	p. 183
Nine trends for the future	p. 184
The eight cultures of value chain competitiveness and future success	p. 196
Emerging age of inspirational leadership	p. 200
A closing thought	p. 201
Glossary	p. 203
Index	p. 213
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