Supply Chain Management Best Practices

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  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2010-04-26
  • Publisher: Wiley
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.


This new edition shows readers how to build supply chains that work by showing them how leading companies are doing it. It identifies world supply chains in ten different industries and explains in detail how these companies got to where they are. It reveals the proven strategies, solutions and performance metrics used by leading companies to design their extended enterprises. It also offers guidance on the latest technology, green supply chains, going lean, how to choose third party logistics providers, and how to manage the supply chain in a global environment.Tentative table of contents: (1) If Supply Chain Is the Answer, Then What's the Question? (2) Anatomy of a Supply Chain (3) Supply Chain Metrics: Measuring Up to High Standards (4) Planning & Forecasting (5) Procurement: Go Right to the Source (6) Manufacturing: Supply Chain on the Make (7) Transportation: Logistics a la Mode (8) Distribution & Warehousing (9) Site Selection: Location, Location, Location (10) Globalization: It's not a Small World (11) Customer Service: Keeping the Customer Satisfied (12) 3PLs: When You'd Rather Not Do It Yourself (13) Collaboration: Extending the Enterprise (14) Security: Seeking Shelter from Supply Chain Storms (15) RFID: A Game of Tags (16) Green Supply Chains (17) Continuous Improvement

Author Biography

DAVID BLANCHARD is an award-winning journalist and the Editorial Director and Associate Publisher of Penton Media's Supply Chain Group. He has served as editor-in-chief of several Penton magazines, including IndustryWeek, the leading publication for manufacturing professionals, Logistics Today, and Supply Chain Technology News. He has also launched and edited numerous print and online publications covering the supply chain, transportation, manufacturing, and computer industries. He is a frequent speaker at major supply chain industry events. He lives in a suburb of Cleveland, Ohio.

Table of Contents

Preface To The Second Edition
Introduction To Supply Chain Management
If Supply Chain Is The Answer, Then What's The Question?
You Knew This Job Was Dangerous When You Took It
The Big Picture
The Supply Chain's Back Story
Roadblocks On The Supply Chain Path
Separating The Good From The Best
Anatomy Of A Supply Chain
Aerospace: Changing The Game, For Better Or Worse
Automotive: Building Customer Loyalty For The Long Term
Chemicals: Finding The Right Supply Chain Formula
Consumer Packaged Goods: The Moment Of Truth
Food And Beverage: Cutting Out The Middleman
High-Tech/Electronics: Zero Latency
Pharmaceuticals: Fighting Counterfeiters With Rfid
Retail: Customer Centricity
Supply Chain Metrics Measuring Up To High Standards
How To Prevent A Supply Chain Heart Attack
What Makes A Supply Chain Leader?
Measure Satisfaction
Everybody's Talking About Benchmarking
Do The Right Things
Supply Chain Check-Up
Time For A Turnaround
Learn The Scor
Scm For Dummies
Follow The Roadmap
Make It All Meaningful
Traditional Core Processes Of Supply Chain Management
Planning And Forecasting Headed For The Future
A Bias Against Good Plans
From Soup To S&Op
No Time Like The Real Time
The Truth Plays Out
End-To-End Integration
The First Shall Be First
Analyze This
A Happy Ending
Procurement Go Right To The Source
Giving Procurement Its Due
Managing The Changes
Keep Your Friends Close And Your Suppliers Closer
Looking Backward To See Forward
Working For Every Penny
Ensuring A Healthy Supply Chain
The War On Complexity
It Seemed Like A Good Idea At The Time
An Online Car Wreck
A Rating Service For Buyers And Sellers
Manufacturing Supply Chain On The Make
A Direct Line To Supply Chain Success
Better Decisions For The Customer
Tying It All Together
Digital Supply Chains
Collaborating On Product Designs
Nearly Perfect
The Future Of Manufacturing
Transportation Logistics A La Mode
Riding The Roads
Regulations And Deregulation
Fuel For Thought
A Capacity For Change
Know Thyself, And Thy Carrier, Too
How To Achieve Sustainable Savings
Collaboration Is A Two-Way Street
A Carrier By Any Other Name
Automate To Consolidate
Get It There On Time
Distribution And Warehousing Going With The Flow
Virtual Inventory
Cross-Docking, Compliance, And Collaboration
Handle With Care
Where The Rubber Meets The Load
Can You Hear Me Now?
Wireless In The Warehouse
Turn, Turn, Turn
Half-Full Or Half-Empty?
How To Better Manage Your Warehouse
Site Selection Location, Location, Location
Striking The Proper Balance
A Site For Sore Eyes
Finding The Right Place
A Look At Gillette's Distribution Network
Cost Versus Service
Match Your Network To Your Business Strategy
How Much Is Too Much?
Weighing The Intangibles
Quality Over Quantity
A Quick Guide To Site Selection
Globalization It's A Not-So-Small World
Playing By Somebody Else's Rules
Develop A Global Vision
Friendly Nations
"Low Cost"
Sometimes Means "Poor Service"
Living In A Somewhat Flat World
Keeping An Eye On China
Take A Look For Yourself
Finding The Next Global Hot Spot
The Need For Supply Chain Visibility
Closer To Home
Customer Service Keeping The Customer Satisfied
The Perfect Order
The High Cost Of Imperfection
One Good Return Deserves Another
Supply Chain In Reverse
Managing The Relationship
Money In The Bank
Supply Chain At Your Service
A Culture Of Customer Satisfaction
Supply Chain Strategies
3PLs When You'd Rather Not Do It Yourself
A Shift To The Supply Chain Side
Letting Somebody Else Do It
Supply Chain Essentials And Nonessentials
Finding Your Core Competency
Square Pegs And Round Holes
Think Strategically
The Financial Impact Of Outsourcing
Staying In Touch
Going Beyond The 3PL Model
Outpacing The Competition
Collaboration Extending The Enterprise
Mutually Beneficial Relationships
Winning Small Victories
Respecting Your Partners
A Better Way To Sell Mouthwash
A Nine-Step Program For Cpfr
Great Expectations, So-So Results
More Reliability And Better Service
Challenges In Supplier Management
How To Get The Most Out Of A Relationship
Security Seeking Shelter From Supply Chain Storms
"It'll Never Happen Here"
Customs-Trade Partnership Against Terrorism
Getting Countries To Talk To Each Other
Sometimes Low-Tech Is As Good As High-Tech
Taking Responsibility For Your Supply Chain
Securing The Supply Chain
Taking Steps Toward Effective Compliance
Supply Chains At Risk
An Investment Worth Making
RFID A Game Of Tags
The Abcs Of Rfid
Proactive Replenishment
In Search Of Payback
Tagging Till The Cows Come Home
Taking Rfid Seriously
Work The Bugs Out
A Matter Of Privacy
No Need To Be Passive
Green Supply Chains It's Not Easy Going Green
The Elephant In The Room
Justifying The Cost
Look For The Green Label
The Carbon Footprint Of A Banana
Sustainability Throughout The Supply Chain
Good To Green
How Big Blue Went Green
Eco-Friendly Strategies
Low-Hanging Fruit
Continuous Improvement Lean On Me
From Push To Pull
The Toyota Way
Don't Settle For Occasional Improvement
Lean Principles
Lean, Mean Flying Machine
The Value Of Teamwork
Leaning In The Right Direction
The Supply Chain Profession What Keeps You Up At Night?
Talent Search
Hiring Problem Solvers
Training The Next Generation
Optimizing The Workforce
What Keeps You Up At Night?
Gray Matters
The Secret To Supply Chain Success
About the Author
Table of Contents provided by Publisher. All Rights Reserved.

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