Swans, Swine, and Swindlers

by ;
  • ISBN13:


  • ISBN10:


  • Format: Hardcover
  • Copyright: 2011-07-05
  • Publisher: Stanford Business Books

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $35.00 Save up to $3.50
  • Rent Book $31.50
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


Swans, Swine, and Swindlersaddresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11? This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans(the inability to surface and test false assumptions and mistaken beliefs), Swine(the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers(the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such. They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.

Table of Contents

Prefacep. xi
Uncovering Assumptions
A Crisis Is Not What We Have Been Led to Believe; Every Crisis Is an Existential Crisis of Meaningp. 3
What Is a Mess? The Fundamental Differences Between Exercises, Problems, and Messesp. 15
All Crises Are Messesp. 37
When Good Organizations Do Unwise, Immature, and Bad Thingsp. 55
It's the Culturep. 67
Managing Assumptions
Overcoming Mega-Denialp. 81
Beyond Fear-Based Crisis Managementp. 99
The Art and Science of Messy Inquiryp. 127
Trust, Transparency, and Reliability: What Can the HROs Teach the Financial Sector?p. 149
Afterwordp. 169
Notesp. 173
Indexp. 195
Table of Contents provided by Ingram. All Rights Reserved.

Rewards Program

Write a Review