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9780072938203

A Systems Approach to Small Group Interaction with Free Student CD-ROM and PowerWeb

by
  • ISBN13:

    9780072938203

  • ISBN10:

    007293820X

  • Edition: 8th
  • Format: Paperback
  • Copyright: 2003-07-29
  • Publisher: McGraw-Hill Humanities/Social Sciences/Languages
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Summary

"A Systems Approach to Small Group Interaction pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.

Table of Contents

Chapter 1. What is Small Group Interaction?

Case Study: The Influence of Peer Groups: Let's Roll

Readings: Overview

Motivation for Member Participation in Groups, Gerald L. Wilson

Holism for the Left Brain, Jessica Lipnack and Jeffrey Stamps

Chapter 2. Communication Processes

Case Study: The Departmental E-Mail

Case Study: Niggardly Controversy (A)

Case Study: Niggardly Controversy (B)

Readings: Overview

Team Talk, Anne E. Donnellon

Commuication, Senator John McCain

Chapter 3. Relevant Background Factors

Case Study: Adventures in Kenya

Readings: Overview

Speed Reaching People: How to Communicate with All

Types, Paul D. Tieger and Barbara Barron-Tieger

Applied Persuasion Theory, Robin N. Widgery and Stewart L. Tubbs

Chapter 4. Group Circumstances and Structure

Case Study: Chempure Pharmaceutical Company

Readings: Overview

Participating in Groups, James W. Gibson and Mihael S. Hanna

Planning A Problem-Solving Meeting, Ronald B. Adler and Jean Marquardt Elmhorst

Chapter 5. Leadership and Social Influence Processes

Case Study: Deparment 8101

Readings: Overview

Application of Situational Leadership, Paul Hersey, Kenneth H. Blanchard, and Dewey F. Johnson

Ten Lessons for Leaders and Leadership Developers, Barry Z. Posner and James M. Kouzes

Chapter 6. Decision-Making Processes

Case Study: Miss America (A), (B), (C)

Readings: Overview

Finding What Youre Not Looking For, Michael Mikalko Team Think, Don Martin

Chapter 7. Conflict Management

Readings: Overview

Conflict Management, Daniel Goleman

World-Class Negotiating Strategies, Frank L. Acuff

Chapter 8. Consequences

Case Study: Changing a Sorority

Readings: Overview

Improving Decisions in an Organization, Norman R.F. Maier

Organizational Change Strategies and Tactics, Phyllis F. Schlesinger Vijay Sathe, Leonard Schlesinger, and John P. Kotter

Chapter 9: Small Group Presentations to an Audience

Case Study

Readings: Overview

Chapter 10: Observing Group Process

Case Study: Fishbowl Exercises

Readings: Overview

Readings: What Makes a Good Team Memeber? Frank LaFasto and Carl Larson

Readings: Measurement in Group Dynamics. Donelson Forsyth

Index w Index w Index w Index

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