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9780131172883

Technical Communication in the Twenty-First Century

by ; ;
  • ISBN13:

    9780131172883

  • ISBN10:

    0131172883

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2008-01-01
  • Publisher: Prentice Hall
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Supplemental Materials

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Summary

TCTC addresses the essential knowledge of what technical communication is, what it does, how it is produced, and how it reaches audiences. Readers will also learn how technical communication relates to issues of professionalism, ethics, technology, community, and personal responsibility. This book shows how todayrs"s workers take on active roles in complex communities, both professional and public, that affect writing and communication. Using a problem solving approach and a case studies approach, this book encourages readers to solve workplace communications problems by thinking through the choices you need to make in various writing scenarios.Integrates ethics and technology as considerations inextricably linked to the production and interpretation of all technical documents. Focuses on the role of making rhetorical and professional choices in writing. Professionals in any field.

Table of Contents

Brief TOC
Technical and Professional Communication in the Workplacep. 2
Rhetoric and Technical Communicationp. 22
Technical Writing and Electronic Technologiesp. 42
Ethics and the Workplace Writerp. 70
Researching and Evaluating Source Materialsp. 96
Organizing and Drafting Documentsp. 130
Visual Rhetoric and Using Visualsp. 164
Layout and Designp. 216
Revising, Rewriting, and Editingp. 252
Usabilityp. 292
E-mail and Memosp. 318
Lettersp. 348
Finding and Obtaining Employmentp. 376
Technical Definitionsp. 414
Technical Descriptionsp. 4421
Websites and Online Environmentsp. 464
Technical Instructionsp. 500
Manualsp. 540
Proposals and Requests for Proposalsp. 570
Informal Reportsp. 610
Formal Reportsp. 632
Presentationsp. 662
Grammar Handbookp. 694
Documentationp. 710
Complete TOC
Technical and Professional Communication in the Workplace Chapter Learning Outcomes Real People, Real Writing Introduction
Writing across Workplaces Writing, Writing, and Writing
Technical and Professional Writing as Documents
Technical and Professional Writing as Problem Solving
The Problem-Solving Approach
Technical and Professional Communication in the Real World Chapter Summary

What is included with this book?

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