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9780833050168

Toward a Culture of Consequences Performance-Based Accountability Systems for Public Services--Executive Summary

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  • ISBN13:

    9780833050168

  • ISBN10:

    0833050168

  • Edition: Pamphlet
  • Format: Paperback
  • Copyright: 2010-09-16
  • Publisher: RAND Corporation
  • Purchase Benefits
List Price: $15.00

Summary

Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBASs' effectiveness at achieving their performance goals. This document explores the design and effectiveness of nine PBASs in five sectors: child care, education, health care, public health emergency preparedness, and transportation.

Table of Contents

Prefacep. iii
Tablep. vii
Acknowledgmentsp. ix
Abbreviationsp. xi
Executive Summaryp. 1
Research Approachp. 3
Findingsp. 4
Decision to Adopt a Performance-Based Accountability System Is Shaped by Political, Historical, and Cultural Contextsp. 4
Selection of Incentive Structures Has Proven Challengingp. 5
Design of Performance Measures Requires a Balance Among Competing Prioritiesp. 6
Successful Implementation Must Overcome Many Potential Pitfallsp. 7
Evidence of System Effectiveness Is Limited and Leads to Varying Conclusions by Sectorp. 7
Recommendations for System Developersp. 9
Design of the Performance-Based Accountability Systemp. 9
Incentives and Performance Measurementp. 11
Implementationp. 12
Evaluationp. 13
Areas for Further Researchp. 15
Concluding Thoughtsp. 16
Appendix: The Five Sectorsp. 17
Table of Contents provided by Ingram. All Rights Reserved.

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